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Our client, a ServiceNow Solutions provider, are hiring a ServiceNow Account Executive to join their high-performing sales team in San Diego. The successful candidate will play a key part in presenting their ServiceNow solutions to enterprise clients, enabling them to modernize IT operations, improve service delivery and drive tangible business results
Responsibilities-
Create and implement strategic sales plans to meet and exceed revenue targets for ServiceNow products and services.
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Identify, prospect and engage enterprise clients across target industries and territories.
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Cultivate strong, long-term relationships with key decision-makers, stakeholders and influencers within client organizations.
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Assess client challenges and position ServiceNow capabilities (ITSM, ITOM, HRSD, CSM, SecOps etc.) to deliver customized, high-value solutions.
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Maintain an accurate, up-to-date sales pipeline using CRM tools such as Salesforce.
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Work closely with marketing, pre-sales, delivery and ServiceNow alliance teams to ensure successful solution design and implementation.
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Manage complex sales cycles, prepare proposals and lead contract negotiations to secure successful outcomes.
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Keep abreast of industry trends, competitor activities and emerging ServiceNow features to position offerings effectively.
Skillset-
Bachelor’s degree in Business, IT or equivalent.
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At least 5 years of enterprise software sales experience, including circa. 2 years selling ServiceNow or comparable SaaS solutions.
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Demonstrated success in consistently meeting or exceeding sales targets in B2B enterprise environments.
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Strong knowledge of ITSM, ITOM, HRSD and workflow automation principles.
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Proven ability to manage complex sales cycles and engage multiple stakeholders.
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Hands-on experience with Salesforce CRM or similar sales tools.
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Familiarity with ITIL frameworks and digital transformation initiatives.
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ServiceNow Sales Certification(s) or equivalent product expertise is a plus but not essential.
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Experience selling to Fortune 1000 companies or within the public sector is a bonus.
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Exceptional communication, presentation and negotiation skills.
Benefits-
Base Salary: $120k
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Performance-based incentives.
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Comprehensive benefits package.
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Our client, a rapidly growing IT services firm supporting the Federal Government, is hiring a Senior ServiceNow Architect to join their team in Virginia. The successful candidate will lead the strategic development of a new ServiceNow Line of Business and play a key part in establishing the firm as a ServiceNow Consulting & Implementation (C&I) partner, shaping the company’s ServiceNow capabilities from the ground up.
Responsibilities- Lead the strategic development of their ServiceNow Line of Business (LOB), including go-to-market planning, partner ecosystem growth, certification strategy and P&L management.
- Build, manage and scale the ServiceNow practice, overseeing both capture and delivery teams.
- Identify, qualify and prioritize ServiceNow Consulting & Implementation (C&I) opportunities across Federal and commercial sectors.
- Collaborate with the Business Development team to design and execute strategic capture plans that drive revenue growth.
- Lead client engagement efforts and develop long-term relationships with government and private-sector customers.
- Conduct competitive analyses and develop teaming and pricing strategies to strengthen bid competitiveness.
- Partner with proposal teams to define win themes, solution architectures and delivery approaches.
- Represent the company at ServiceNow industry events, conferences and partner forums to enhance visibility and partnerships.
Skillset- U.S. Citizenship is required.
- Active Secret or Top Secret clearance strongly preferred.
- At least 8 years of hands-on ServiceNow experience, with an emphasis on consulting and implementation.
- ServiceNow certifications such as Certified System Administrator (CSA), CIS-ITSM or Sales Accreditations are highly desirable.
- Demonstrated success in leading capture efforts exceeding $5M annually, preferably within the Federal Government market.
- Proven ability to manage and expand a multi-million-dollar P&L, driving sustainable growth and profitability.
- Exceptional leadership, communication, and presentation abilities.
- In-depth knowledge of ServiceNow sales, partnership and delivery frameworks.
Benefits- Salary: $100,000–$150,000 base.
- Performance-based commission/bonus.
- Medical, Dental and Vision Insurance.
- 401(k) with 3% employer contribution.
- Life, Short and Long-Term Disability Insurance.
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Our client, an IT Services firm driving innovation in the federal government industry, are hiring a ServiceNow Engagement Manager to join their team in Virginia on a contract basis. The successful candidate will oversee end-to-end ServiceNow deployments, ensuring smooth execution, proactive risk management and consistently high customer satisfaction.
Responsibilities-
Oversee the full lifecycle of ServiceNow engagements, including strategy, design, training and implementation.
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Serve as the primary point of contact for clients, delivering regular updates, resolving issues and escalating when needed.
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Partner with Sales to develop and manage project change requests (PCRs) and Statements of Work (SOWs).
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Lead cross-functional teams, driving project success through proactive scope, risk and expectation management.
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Foster strong client relationships through consistent communication and transparent status reporting.
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Ensure adherence to defined roles, responsibilities and compliance standards across project teams.
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Manage and maintain deployment records in the ServiceNow Partner Portal.
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Capture and submit Customer Success Stories (CSS) based on post-deployment client feedback.
Skillset-
US Citizenship with ability obtain Public Trust or higher clearance.
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Master’s degree in Computer Science, Software Engineering or similar.
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Minimum of 5 years' experience in Engagement Management, preferably within a consulting environment.
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Proven track record in deploying SaaS and ITIL-based solutions.
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In-depth understanding of the ServiceNow platform and established project management practices.
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Familiarity with MSP frameworks and Domain Separation architecture.
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ITIL® v3 Certification is required. ServiceNow Administrator and Implementation Specialist certifications are a plus.
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Exceptional leadership, communication and presentation abilities
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Experience managing cross-functional and geographically distributed technical teams.
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Our client, an IT Services firm driving innovation in the federal government industry, are hiring a ServiceNow Business Process Consultant to join the team on a contract basis in Virginia. The successful candidate will take on a diverse range of responsibilities, including analyzing business processes, conducting market research, integrating technology solutions, responding to RFPs and supporting sales lead development.
Responsibilities-
Deliver strategic guidance to clients on best practices for streamlining and optimizing business processes.
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Define and document workflows, governance models, tools, key performance indicators (KPIs) and reporting structures to support enterprise-wide initiatives.
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Design process models and pinpoint areas for improvement using recognized industry frameworks and methodologies.
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Oversee requirement management throughout the full system development life cycle (SDLC), including cross-platform risk analysis.
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Develop comprehensive documentation, including flowcharts and diagrams, utilizing tools such as Visio and Navvia.
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Lead and facilitate collaborative requirements-gathering sessions, translating business needs into well-structured user stories for validation with stakeholders.
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Guide Agile practices by organizing and leading sprint planning, backlog refinement, daily standups, sprint reviews and retrospectives.
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Create and present training materials and user guides to drive adoption and effective use of new systems or processes.
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Manage project coordination activities, including scheduling meetings, preparing agendas and tracking action items.
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Contribute to strategic planning efforts by analyzing trends, recommending system enhancements and executing change initiatives.
Skillset-
Minimum of 3 years of proven experience as a Business Analyst or Business Process Consultant.
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Bachelor’s degree in Computer Science or a related field.
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Proficient in tools such as SharePoint, Visio, Adobe Acrobat X and Navvia.
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Solid understanding and practical experience with Agile methodologies.
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Working knowledge of industry frameworks including Cobit, ISO 20000/27000, CMMI, FITARA, HiTrust, and FISMA/FedRamp.
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PMP certification and ITIL v3 certification is a plus.
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Strong skills in facilitation, analysis and problem-solving.
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Excellent written and verbal communication skills.
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