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Our client, a global leader in the FinTech industry, is hiring a ServiceNow Consultant to join the team on a contract basis in Bayern, Germany. The successful candidate will be instrumental in delivering the company’s Native ServiceNow SaaS solutions, working closely with stakeholders, cross-functional teams and senior management to ensure projects are executed smoothly and aligned with strategic business goals.
Responsibilities-
Oversee multiple projects from initiation to completion, ensuring alignment with scope, timeline and budget.
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Create and maintain comprehensive project plans, schedules and resource allocations.
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Coordinate deliverables and dependencies across internal teams, vendors and stakeholders.
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Lead meetings independently, capturing business requirements and translating them for technical execution.
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Track and report project progress, risks and issues to stakeholders and senior management.
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Elicit and analyse business requirements through interviews, workshops and documentation.
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Convert business needs into detailed functional specifications and user stories.
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Collaborate with developers, solution architects and QA teams to ensure accurate implementation.
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Document business processes, workflows and system interactions to support project execution and future enhancements.
Skillset-
Extensive experience in both project management and business analysis.
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Skilled at translating business needs into technical solutions and driving successful execution.
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Confident leading meetings and communicating requirements independently of technical team members.
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Demonstrated success in delivering SaaS or IT projects on time and within scope.
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Completion of CSA training for ServiceNow within 2 months is a big plus.
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Hands-on experience with product demos to enhance understanding and client engagement.
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Our client, a global leader in the FinTech industry, is hiring a ServiceNow ITFM Product Manager to join the team on a contract basis in Bayern, Germany. The successful candidate will drive the delivery of their Native ServiceNow SaaS solutions, leveraging a blend of strong project management skills and advanced business analysis expertise.
Responsibilities-
Oversee the planning, execution and successful completion of multiple concurrent projects, ensuring alignment with scope, schedule and budget.
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Create and maintain comprehensive project plans, timelines and resource allocation strategies.
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Coordinate cross-functional teams, vendors and stakeholders to manage deliverables and dependencies.
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Lead meetings and calls confidently, capturing and communicating business requirements without constant technical support.
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Track and report on project progress, risks and issues to senior management and stakeholders.
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Develop and implement communication strategies to keep all stakeholders informed and engaged.
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Elicit and analyse business requirements through interviews, workshops and documentation review.
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Convert business needs into detailed functional specifications and user stories.
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Work closely with developers, solution architects, and QA teams to ensure accurate implementation.
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Document business processes, workflows and system interactions to support project execution and future enhancements.
Skillset-
Complete ServiceNow CSA (Certified System Administrator) training within the first 2 months.
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Complete all company-specific LMS training for proprietary applications.
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Participate in hands-on product demos, workshops and knowledge-sharing sessions.
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Strong understanding of ServiceNow ITFM and SaaS solutions.
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Excellent analytical and problem-solving skills, with the ability to translate business needs into actionable requirements.
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Exceptional communication and stakeholder management abilities, including leading meetings and workshops.
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Noord-Holland
ServiceNow - Business Analyst / Process Consultant
Contract
Lead Functional Consultant – ServiceNow IRM
Location: Netherlands (Hybrid)
Engagement: Freelance/contract
Contract Duration: 6 months (potential extension based on project needs)
Our client, a leading retail pharmaceutical company in the Netherlands is hiring an experienced Lead Functional Consultant specializing in ServiceNow Integrated Risk Management (IRM). The successful candidate will drive the functional design, implementation and enhancement of ServiceNow IRM capabilities to support enterprise-level governance, risk and compliance (GRC) initiatives.
Responsibilities-
Serve as the functional lead for ServiceNow IRM, acting as the primary liaison between business stakeholders and technical teams.
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Translate business requirements into functional specifications, user stories and solution designs within the ServiceNow IRM framework.
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Lead workshops, requirement-gathering sessions and design reviews with risk, compliance, security and IT stakeholders.
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Configure and enhance IRM modules including Policy & Compliance, Risk Management, Audit Management and Vendor Risk.
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Ensure alignment of the IRM solution with industry best practices, regulatory requirements and internal governance standards.
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Oversee functional testing, UAT support and overall solution quality.
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Collaborate with developers and architects to ensure functional integrity and successful delivery of enhancements and new features.
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Provide expertise in process optimization, workflow design, data modelling and reporting within the IRM ecosystem.
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Deliver documentation including functional designs, process flows, training materials and operational procedures.
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Support change management and user adoption across the business.
Skillset-
Proven experience as a functional consultant or lead within ServiceNow IRM/GRC implementations.
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Strong understanding of governance, risk and compliance processes within enterprise environments.
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Experience delivering end-to-end IRM solutions including requirements gathering, design, configuration and testing.
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Excellent stakeholder management and communication skills, capable of engaging both technical and non-technical audiences.
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Ability to operate independently and lead small teams or workstreams.
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ServiceNow certifications (e.g., CIS-IRM, CSA) highly preferred.
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Experience working in regulated industries (pharma, healthcare, retail) is a strong advantage.
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Familiarity with Dutch regulatory standards is a plus.
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Ability to work on-site in the Netherlands as required.
How to Apply
Interested candidates should submit a CV outlining relevant ServiceNow IRM experience along with availability and daily rate expectations. -
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Frankfurt, Rheinland-Pfalz
ServiceNow - Architect
Contract
ServiceNow CSM Principal Technical Consultant
Location: Remote in EU
Contract Type: 3-Month Rolling Contract
Our client, a leading automotive consultancy, is hiring an experienced ServiceNow Technical Lead with strong expertise in Customer Service Management (CSM) to join their digital transformation programme. The successful candidate will be responsible for leading the technical design, development, and delivery of ServiceNow CSM solutions aligned with business objectives.
Responsibilities- Lead the end-to-end technical implementation of ServiceNow CSM modules and integrations.
- Collaborate with business analysts, architects, and stakeholders to translate requirements into scalable technical solutions.
- Provide technical leadership and best practice guidance to developers and platform administrators.
- Design and implement workflows, service portals, integrations, and automation using Flow Designer, IntegrationHub, and related ServiceNow capabilities.
- Ensure alignment with ITIL and enterprise architecture standards.
- Conduct code reviews, performance tuning, and quality assurance checks.
- Support production deployments and post-implementation improvements.
- Produce and maintain technical documentation.
Skillset- Proven experience as a ServiceNow Technical Lead or Senior Developer, specifically within CSM implementations.
- Strong understanding of ServiceNow architecture, scripting (JavaScript, Glide), and integration technologies (REST/SOAP APIs, MID Server, etc.).
- Experience with automotive industry clients or large enterprise environments preferred.
- ServiceNow Certified System Administrator (CSA) required; CSM and Application Developer certifications desirable.
- Excellent communication and stakeholder management skills.
- Fluent in English; German language skills are an advantage.
Apply Now in the link below or reach out to ailsa@alldus.com for more details. -
Frankfurt, Rheinland-Pfalz
ServiceNow - Consultant
Contract
ServiceNow ATF Consultant (Freelance)
Location: Remote
Duration: 3 months, with potential for extension.
Commitment: 2 days per week
Start Date: 1st September
Our client, a global tech company, are hiring an experienced ServiceNow ATF (Automated Test Framework) Consultant to support our ServiceNow platform over a 3-month engagement. The successful candidate will be responsible for designing, implementing and optimising automated test scripts to improve platform stability, reduce regression risks and support release cycles.
Responsibilities- Design, develop and maintain automated test cases using ServiceNow ATF.
- Review existing manual test scripts and convert them into automated tests where possible.
- Collaborate with developers, business analysts and platform owners to ensure test coverage across key modules.
- Run test cycles, analyse results and provide detailed feedback on defects and issues.
- Support release management activities by providing regression test packs and automation coverage reports.
- Provide knowledge transfer and best practice guidance to internal teams on ATF usage.
Skillset- Strong hands-on experience with ServiceNow ATF (Automated Test Framework).
- Proven track record of building and executing automated test cases across ITSM and other ServiceNow modules.
- Good understanding of ServiceNow development lifecycle and release management processes.
- Familiarity with testing best practices, including regression, integration, and functional testing.
- Excellent communication and documentation skills.
- ServiceNow certification(s) (e.g. CSA, CIS-ITSM) desirable but not essential.
Apply Now or contact ailsa@alldus.com for more details.