Senior ServiceNow Technical Consultant – Cross Platform
Our client, a global tech organization, is hiring Senior ServiceNow Technical Consultant to join the team in Virginia on a contract basis. The successful candidate will collaborate with customers to design, configure and implement tailored solutions on the ServiceNow platform, playing a pivotal role in delivering business value through the application of best practices across a range of ServiceNow products.
Responsibilities
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Partner with clients to design and deliver effective solutions to business challenges using ServiceNow.
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Define the scope, requirements and overall solution vision for assigned projects.
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Adhere to and support established technical governance processes.
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Contribute to the development and maintenance of ServiceNow architecture standards and best practices.
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Participate in design workshops, as well as development, testing and deployment activities.
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Take ownership of technical deliverables related to ServiceNow configurations and integrations.
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Apply and advocate for ServiceNow best practices across all implementations.
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Develop a strong understanding of client businesses and align solutions to their needs.
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Drive continuous improvement of implementation methodologies and service offerings based on client feedback and experience.
Skillset
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At least 2 years of experience delivering ServiceNow solutions across one or more modules.
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Strong hands-on development expertise within the ServiceNow platform.
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Expertise in ITSM, ITOM, ITBM, SAM, GRC, Security, CSM, HRSD and/or Portal.
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Certifications such as ITIL v3 Foundation, ServiceNow Certified System Administrator, ServiceNow Certified Implementation Specialist and/or ServiceNow Certified Application Developer are desirable.
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Demonstrated ability to influence stakeholders and provide thought leadership.
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Experience in addressing governance, project management, business process and/or technical challenges.
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Strong communication and interpersonal skills with a customer-focused approach.
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Degree in Information Technology, Engineering or similar is a bonus.
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