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Our client, a growing tech consultancy, are hiring an experienced ServiceNow Developer to join the team in Virginia. The successful candidate will help enhance and maintain a large-scale ServiceNow environment for a federal customer, supporting major platform upgrades and new implementations across a complex, multi-module instance.
Responsibilities-
Design, develop, configure and customize ServiceNow applications and core platform capabilities.
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Create workflows, UI policies, business rules, client scripts, catalog items and other platform components.
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Assist with platform upgrades, including testing, issue remediation, troubleshooting and post-upgrade validation.
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Develop and maintain integrations using IntegrationHub, REST, SOAP and other integration technologies.
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Write clean, scalable and maintainable JavaScript in accordance with established development standards.
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Partner with developers, architects and stakeholders to convert business requirements into effective technical solutions.
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Deliver solutions that comply with federal security, governance and regulatory requirements.
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Investigate and resolve application defects, performance issues and production support requests.
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Contribute to code reviews, technical documentation, knowledge sharing and continuous platform improvement.
Skillset-
Active Top Secret security clearance is essential.
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ServiceNow Certified System Administrator (CSA) certification.
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CompTIA Security+ or ServiceNow Certified Application Developer (CAD) certification would be a bonus.
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Hands-on experience developing and configuring ServiceNow applications in a production environment.
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Strong experience working with large-scale, complex ServiceNow instances.
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Proficiency in JavaScript, ServiceNow scripting and core platform capabilities.
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Experience with one or more ServiceNow modules, including ITSM, ITOM, HRSD, SecOps, CSM or custom applications.
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Strong understanding of ServiceNow development standards, security principles and platform best practices.
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Experience supporting federal government or Department of Defense customers, with knowledge of relevant security, compliance and audit requirements.
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Our client, a leading IT consultancy in Canada, are hiring a ServiceNow ITOM Developer to join their team in Quebec on a contract basis. The successful candidate will play a key role in transforming banking operations through the ServiceNow platform, working closely with business stakeholders, architects and compliance teams to deliver scalable solutions that enhance customer servicing, streamline operational processes, and meet regulatory and audit requirements.
Responsibilities-
Configure and deploy ServiceNow Financial Services Operations (FSO) solutions, including customer servicing, complaints, disputes and account onboarding.
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Design, develop and optimize banking service journeys using Process Automation Designer, playbooks and best-practice workflows.
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Configure and maintain the FSO data model, including customer, product and account-related business objects.
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Build and enhance automated workflows using Flow Designer and App Engine.
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Ensure solutions comply with regulatory, governance, audit and operational requirements.
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Integrate ServiceNow with core banking systems, CRM platforms and other enterprise applications.
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Partner with business analysts, architects and client stakeholders to translate business needs into scalable ServiceNow solutions.
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Participate in solution testing, deployment and ongoing platform enhancements to support continuous improvement.
Skillset-
Proven experience configuring the ServiceNow platform, including Flow Designer, App Engine, and platform data models.
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Hands-on experience with ServiceNow Financial Services Operations (FSO) or related ServiceNow products such as Customer Service Management (CSM) or Field Service Management (FSM).
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ServiceNow Certified System Administrator (CSA) is required.
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ServiceNow Certified Implementation Specialist - Customer Service Management (CIS-CSM) or actively working towards certification.
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Strong understanding of banking operations, including account opening, customer servicing, complaints handling and dispute resolution.
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Ability to translate business and regulatory requirements into effective ServiceNow solutions.
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Good understanding of governance, compliance and audit requirements within the financial services sector.
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Excellent communication and stakeholder management skills, with the ability to work collaboratively across technical and business teams.
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