ServiceNow Developer ITOM Jobs

Our client, a leader in the banking industry, is hiring a ServiceNow Developer to join the team in California on a contract basis. The successful candidate will be responsible for maintaining and optimizing the ServiceNow platform, including managing user access, configuring modules, monitoring system performance, and working closely with stakeholders to deliver new features and enhancements.


Responsibilities

• Oversee and maintain the ServiceNow platform, managing user access, roles, groups and permissions.

• Configure and administer ServiceNow modules, including Incident, Problem, Change, Request and Knowledge.

• Monitor system performance, identify issues, and troubleshoot to ensure platform stability and reliability.

• Apply updates, patches and coordinate platform version upgrades with stakeholders.

• Develop and maintain documentation for configurations, workflows and procedures.

• Provide technical support and deliver training to end users and stakeholders.

• Collaborate with developers and leadership to implement new features and platform enhancements.

• Ensure platform governance and compliance with internal policies and standards.

Skillset

• Bachelor’s degree in Computer Science, IT or equivalent.

• At least 2 years of experience administering the ServiceNow platform.

• Professional certifications in ITILv4, ServiceNow CSA or Certified Implementation Specialist are a big plus.

• Strong understanding of ServiceNow architecture and experience with ITSM, ITOM and/or ITAM modules.

• Expertise in user and group management, access control and platform configuration.

• Knowledge of ITILv4 framework and best practices.

• Strong analytical and problem-solving skills, with the ability to assess risks and recommend preventative measures.

• Excellent verbal and written communication skills, able to engage both technical and non-technical stakeholders.

Our client, a leader in the banking industry, is hiring a ServiceNow Administrator to join the team on a contract basis in California. The successful candidate will be responsible to manage, configure, and optimize the ServiceNow platform, supporting teams and enhancing IT service delivery.


Responsibilities

• Manage and maintain the ServiceNow platform, including user access, roles, groups and permissions.

• Configure and oversee ServiceNow modules such as Incident, Problem, Change, Request and Knowledge.

• Monitor system performance, resolve issues, and ensure platform reliability and stability.

• Apply updates and patches, coordinating with stakeholders during version upgrades.

• Develop and maintain documentation for configurations, workflows, and procedures.

• Provide technical support and training to end users and stakeholders.

• Work closely with developers and leadership to implement new features and platform enhancements.

• Enforce platform governance to ensure compliance with internal policies and standards.

Skillset

• Bachelor’s degree in Computer Science or similar.

• Minimum of 2 years’ experience in ServiceNow platform administration.

• Certifications such as ITILv4, ServiceNow CSA or Certified Implementation Specialist are a big plus.

• Solid understanding of ServiceNow administration and modules, including ITSM, ITOM and/or ITAM.

• Knowledge of ITIL v4 framework and industry best practices.

• Strong analytical and problem-solving abilities, with keen attention to detail.

• Ability to manage multiple priorities in a fast-paced environment.

• Strong communications skills with ability to effectively manage both technical and non-technical stakeholders.

ServiceNow ITOM Technical Consultant
Location: Remote (CET + 2 time zone)
Contract Duration: 3 Months (with potential extension)
Start Date: ASAP


Our client, a leading Banking organization, are hiring an experienced ServiceNow ITOM Technical Consultant to join their team on a 3-month remote contract. The successful  candidate will be responsible for working closely with technical teams, stakeholders and ServiceNow platform owners to design, configure and implement ITOM capabilities, ensuring alignment with best practices and business goals.


Responsibilities

• Implement, configure and customize the ServiceNow ITOM suite, including Discovery and Service Mapping, Event Management, Cloud Management / Orchestration and Operational Intelligence.
• Integrate ITOM with other ServiceNow modules such as ITSM, ITAM and CMDB.
• Develop and maintain Discovery patterns, probes and sensors.
• Ensure CMDB data integrity and normalization.
• Troubleshoot technical issues and provide subject matter expertise on ITOM capabilities.
• Collaborate with ServiceNow architects, developers and client stakeholders to translate business needs into technical solutions.
• Deliver documentation, configuration guides and operational handover materials.

Skillset

• At least 3 years of hands-on ServiceNow ITOM implementation experience.
• Strong technical background in ServiceNow Discovery, Service Mapping and Event Management.
• ServiceNow certifications such as Certified Implementation Specialist – ITOM and/or ServiceNow System Administrator are a bonus.
• Proven experience with CMDB data modeling, reconciliation and maintenance.
• Familiarity with cloud and infrastructure environments (AWS, Azure, VMware).
• Scripting experience using JavaScript, PowerShell or Python.
• Excellent troubleshooting, communication and stakeholder management skills.

ServiceNow ITOM Technical Consultant
Location: Remote (CET + 2 time zone)
Contract Duration: 3 Months (with potential extension)
Start Date: ASAP



Our client, a leading banking organisation, is hiring an ITOM Technical Consultant to join their team on a 3-month remote contract. The successful candidate will play a hands-on role in delivering high-quality IT Operations Management (ITOM) solutions across the full suite of ServiceNow modules. This role involves close collaboration with technical teams, stakeholders, and ServiceNow platform owners to design, configure and implement robust ITOM capabilities.


Responsibilities

• Implement, configure and customize the ServiceNow ITOM suite, including Discovery and Service Mapping, Event Management, Cloud Management / Orchestration and Operational Intelligence.

• Integrate ITOM with other ServiceNow modules (e.g. ITSM, ITAM, CMDB).

• Develop and maintain Discovery patterns, probes and sensors.

• Ensure CMDB data integrity and normalization.

• Troubleshoot technical issues and provide subject matter expertise on ITOM capabilities.

• Collaborate with ServiceNow architects, developers and client stakeholders to translate business needs into technical solutions.

• Deliver documentation, configuration guides and operational handover materials.

Skillset

• At least 3  years of hands-on ServiceNow ITOM implementation experience.

• Strong technical background in ServiceNow Discovery, Service Mapping and Event Management.

• ServiceNow certifications such as Certified Implementation Specialist – ITOM, ServiceNow System Administrator are a big plus.

• Proven experience with CMDB data modeling, reconciliation and maintenance.

• Familiarity with cloud and infrastructure environments (AWS, Azure, VMware, etc.)

• Scripting experience using JavaScript, PowerShell or Python.

• Excellent troubleshooting, communication and stakeholder management skills.

ServiceNow Architect (Bilingual – English/French)
Location: Remote (Canada only)
Employment Type: Contract-to-Hire
 

Our client, a leading ServiceNow Elite Partner, are hiring an experienced ServiceNow Architect for a contract-to-hire engagement. The ServiceNow Architect will play a key role in designing, leading and implementing ServiceNow solutions that align with client needs and business objectives. This is a remote role open only to candidates who are Canadian citizens or permanent residents.

 

Responsibilities

• Lead architectural design and delivery of ServiceNow solutions across multiple modules.
• Translate business requirements into technical designs and provide best practice guidance.
• Work closely with stakeholders, developers and project managers to ensure successful solution delivery.
• Oversee integration of ServiceNow with other enterprise systems.
• Provide mentorship to technical teams and support client workshops.
• Ensure adherence to ServiceNow platform governance and standards.

Skillset

• Proven experience as a ServiceNow Architect with multiple successful implementations.
• Deep expertise across several ServiceNow modules (ITSM, ITOM, HRSD, CSM etc.).
• Strong knowledge of ServiceNow best practices, design patterns and platform capabilities.
• Bilingual (English/French) – professional working proficiency in both languages.
• Excellent communication and stakeholder management skills.
• Must be a Canadian citizen or permanent resident.