ServiceNow Developer Jobs

Our client, a leading telecommunications company, are hiring a ServiceNow Architect to join their team on a contract basis in Brussels, Belgium. The successful candidate will shape the architecture of an enterprise ServiceNow environment, own the platform roadmap and technical design, and work with business and technical stakeholders to deliver secure, scalable solutions.


Responsibilities

• Lead and mentor the local ServiceNow team, providing technical direction to developers, administrators, consultants and delivery partners.

• Define the platform architecture, roadmap, design standards and governance processes.

• Lead solution design from requirements workshops through implementation, testing, and release.

• Design ITSM workflows covering incidents, requests, problems, changes, knowledge, the service catalog and SLAs.

• Shape SAM and HAM solutions, including asset lifecycles, licensing, reconciliation and reporting.

• Lead ITOM design across Discovery, Service Mapping and Event Management.

• Govern the CMDB data model, ownership, reconciliation and data quality.

• Design Security Incident Response, Vulnerability Response and IRM/GRC workflows.

• Define secure integrations with identity, monitoring, security, procurement and other enterprise systems.

• Maintain platform health through testing standards, release governance, upgrade planning and technical debt management.

Skillset

• Proven experience architecting enterprise ServiceNow implementations and leading a technical team.

• Strong knowledge of ITSM processes and ServiceNow workflow design.

• Experience with ITAM, including SAM and HAM and ITOM, including Discovery, Service Mapping and Event Management.

• Expertise in CMDB architecture, reconciliation and data governance.

• Experience designing SecOps and IRM/GRC solutions.

• Strong solution architecture skills, including data models, access controls, technical documentation and integration design.

• Knowledge of ServiceNow APIs, IntegrationHub, MID Servers, SSO, roles and ACLs.

• Ability to guide teams on development standards, testing, deployments and upgrade-safe design.

• ServiceNow CTA, CMA, or relevant CIS certifications would be a strong advantage. CSA, CAD, ITIL, security, or risk certifications would also be welcomed.

• Strong stakeholder management skills across IT, Security, Operations, Risk and Compliance.

Our client, a growing consultancy firm, is hiring a ServiceNow Developer with hands-on implementation experience supporting Legal Service Delivery (LSD) initiatives to join the team remotely on a six-month contract. The successful candidate will configure, develop and enhance ServiceNow solutions supporting legal operations, matter management, request intake, workflows and associated business processes.


Responsibilities

• Configure and develop ServiceNow applications, workflows, catalog items, forms and business rules to support Legal Service Delivery (LSD) processes.

• Implement and customize LSD functionality, including intake forms, routing, approvals, task management and reporting.

• Develop client scripts, business rules, UI policies and script includes in accordance with ServiceNow best practices.

• Participate in requirements-gathering sessions, solution design discussions and iterative development cycles.

• Support testing, defect resolution, release and deployment activities for LSD implementations.

• Create and maintain technical documentation covering platform configurations and customizations.

• Collaborate remotely with project teams, business stakeholders and fellow developers to deliver effective solutions.

Skillset

• ServiceNow Certified System Administrator (CSA).

• Hands-on experience implementing and configuring ServiceNow applications in production or project environments.

• Practical experience with ServiceNow scripting using JavaScript, as well as Flow Designer, Workflow and catalog development.

• Previous experience with Legal Service Delivery, legal operations or related ServiceNow modules and applications.

• Experience with ServiceNow integrations or reporting.

• Additional ServiceNow certifications such as Certified Application Developer (CAD) are desirable.

• Ability to work fully remotely and collaborate effectively as part of a distributed team.

• Strong problem-solving skills with excellent attention to detail.

ServiceNow SecOps Developer - French Speaking | USEM
Location: Fully remote within the EU
Contract: Initial four-month engagement
Schedule: Full-time
Languages: Fluent French and English
Start date: ASAP


Our client, a leading banking and insurance company, are hiring an experienced French-speaking ServiceNow Developer to join their team remotely on an initial four-month contract. The successful candidate will use their expertise in ServiceNow Security Operations (SecOps) and User and Security Event Management (USEM) to develop, configure and customise ServiceNow solutions supporting security monitoring, event management and incident response.


Responsibilities

• Design, develop and configure ServiceNow SecOps and USEM solutions in line with business and security requirements.

• Customise ServiceNow applications using JavaScript, Business Rules, Client Scripts, UI Policies and Flow Designer.

• Configure workflows supporting security monitoring, event management, alert handling and incident response.

• Integrate ServiceNow with relevant security monitoring and event management tools.

• Translate technical and operational requirements into scalable ServiceNow solutions.

Skillset

• Strong experience developing and implementing solutions on the ServiceNow platform.

• Proven hands-on experience with ServiceNow Security Operations (SecOps).

• Experience with USEM or closely related security event management solutions.

• Strong ServiceNow scripting, configuration and customisation skills.

• Experience supporting security monitoring, event management and incident response processes.

• Previous experience within banking, insurance, financial services or another regulated environment is highly desirable.

• Fluency in both French and English.

• Based within the European Union.

If you are a French-speaking ServiceNow Developer with strong SecOps and security event management experience, we would be keen to hear from you.

Our client, a ServiceNow solutions organization, is hiring an experienced ServiceNow Principal Technical Consultant specializing in AI and Agentic AI to join the team in Ohio on a contract basis. The successful candidate will design and deliver intelligent solutions across the ServiceNow platform, including lead the architecture and development of solutions leveraging Now Assist, AI Agents, Agentic AI Workflows, Predictive Intelligence and GenAI, while mentoring technical teams and owning overall project delivery.

Responsibilities

• Architect and deliver AI-powered ServiceNow solutions.
• Implement Now Assist, AI Agents and Agentic AI Workflows.
• Build GenAI-enabled process automation and intelligent workflows.
• Configure AI Agents, skills, prompts and workflow orchestration.
• Integrate ServiceNow with LLMs, third-party AI tools and data platforms.
• Lead and mentor technical teams.
• Advise customers on AI architecture, governance and best practices.
• Communicate the business value and ROI of AI solutions.

Skillset

• Expert-level ServiceNow development and architecture experience.
• Strong experience with Now Assist, AI Agents and Agentic AI.
• Expertise across at least two ServiceNow modules/process areas.
• Understanding of GenAI, LLMs and prompt engineering.
• Experience with AI integrations and workflow automation.
• Strong client-facing, communication and presentation skills.
• Ability to lead technical delivery while remaining hands-on.
• Relevant ServiceNow certifications highly desirable.
• Able to travel up to 15%.
• US citizen or Green Card only.

ServiceNow Developer
Location: Fully Remote - US
Employment Type: Full-Time / Permanent
Salary: Up to $200,000 depending on experience

Alldus is working with a leading ServiceNow end user looking to hire an experienced Senior ServiceNow Developer to join and help lead the continued development of their ServiceNow platform. This is a great opportunity for a senior-level ServiceNow professional who enjoys remaining hands-on technically while also taking ownership of platform delivery, mentoring other developers, and working closely with technical and business stakeholders.

Responsbilities

• Take a leading role across the full ServiceNow delivery lifecycle, including the design, development, deployment and optimization of scalable applications, workflows and integrations.
• Lead ServiceNow development and technical delivery across the platform.
• Design and develop scalable workflows, applications and integrations.
• Work across modules including CSM and FSO.
• Collaborate with architects, developers and business stakeholders.
• Mentor other ServiceNow developers and conduct code reviews.
• Support deployments, upgrades and ongoing platform improvements.
• Troubleshoot and resolve complex production issues.
• Maintain strong ServiceNow development and governance best practices.
• Support technical documentation, testing, and platform standards.

Skillset

• At least 5 years of ServiceNow development experience.
• Strong hands-on ServiceNow development skills.
• Minimum of 4 years of experience across modules such as CSM and/or FSO.
• Strong experience with JavaScript, HTML, CSS and ServiceNow development technologies.
• Experience with ServiceNow integrations and custom development.
• Previous experience mentoring or leading other developers.
• Strong understanding of ServiceNow platform best practices and governance.
• CSA and/or CAD certification preferred.
• Must be a US Citizen or Green Card holder.

Our client, a leading consulting firm, are hiring a ServiceNow Business Process Consultant to join the team remotely on a contract basis. The successful candidate will support the design, implementation and adoption of ServiceNow solutions across government and commercial environments, translating risk, security and vulnerability management requirements into effective, scalable solutions.


Responsibilities

• Lead requirements-gathering workshops, stakeholder interviews and process-mapping sessions for ServiceNow IRM and Vulnerability Response implementations.

• Assess current business processes and define future-state workflows aligned with ServiceNow capabilities and best practices.

• Translate business and technical requirements into clear user stories, acceptance criteria, functional specifications and process documentation.

• Collaborate with ServiceNow developers, architects, platform owners and business stakeholders throughout the full implementation lifecycle.

• Contribute to the design of ServiceNow workflows, automation, data models, integrations and user experiences.

• Support Agile delivery activities, including sprint planning, backlog refinement, testing and release preparation.

• Coordinate User Acceptance Testing (UAT), validating solutions against agreed business requirements and addressing issues through to resolution.

• Support integrations between ServiceNow and enterprise security platforms.

• Serve as a key link between business, security, IT and ServiceNow delivery teams, ensuring effective communication and alignment.

• Produce process documentation, provide project updates, deliver knowledge transfer and support end-user training as required.

Skillset

• At least 3 years of experience in business analysis, business process consulting, ServiceNow consulting or a related role.

• Minimum of 2 years of hands-on experience delivering or supporting ServiceNow implementations.

• Certified Implementation Specialist - Integrated Risk Management (CIS-IRM, Certified Implementation Specialist - Vulnerability Response (CIS-VR) and Certified System Administrator (CSA) is required.

• Strong practical experience with ServiceNow Integrated Risk Management (IRM) and Vulnerability Response (VR).

• Proven experience gathering requirements, leading stakeholder workshops, mapping business processes, and developing clear user stories and acceptance criteria.

• Strong understanding of ServiceNow data structures, tables, workflows and core platform capabilities.

• Experience delivering projects within Agile or hybrid development environments.

• Experience with ServiceNow integrations involving enterprise security and vulnerability management platforms, ideally Tenable or CrowdStrike.

• Bachelor's degree in Information Systems, Business Administration, Computer Science or a related field.

Our client, a leading Digital Transformation services company, is hiring a ServiceNow CSM/FSO Developer to join the team remotely in Canada on a contract basis. The successful candidate will be responsible for designing, developing, configuring and enhancing ServiceNow solutions, with a strong focus on Customer Service Management (CSM) and Field Service Operations (FSO).


Responsibilities

• Develop, configure and customize solutions across ServiceNow CSM and FSO.

• Design and implement workflows, automations, enhancements and integrations.

• Translate business and technical requirements into scalable ServiceNow solutions.

• Perform hands-on development, configuration, testing and deployment.

• Troubleshoot platform issues and provide ongoing production and post-release support.

• Collaborate with stakeholders, business users and technical teams throughout the development lifecycle.

• Ensure solutions align with ServiceNow best practices, development standards and platform architecture.

• Create and maintain technical documentation for solution designs, configurations and development changes.

Skillset

• Minimum of 5 of hands-on experience developing and configuring ServiceNow CSM solutions.

• Proven expertise working with ServiceNow Customer Service Management (CSM).

• Hands-on experience with ServiceNow Field Service Operations (FSO).

• Strong knowledge of ServiceNow architecture, development frameworks and platform best practices.

• Experience delivering end-to-end solutions across the software development lifecycle.

• Proficiency building workflows, automations, business rules and custom platform enhancements.

• Excellent communication skills with the ability to collaborate across technical and business teams.

• Experience integrating ServiceNow using REST/SOAP APIs and third-party applications is a plus.

• Familiarity with ITSM, CMDB and ServiceNow service management processes is an advantage.

Our client, a leading IT consultancy in Canada, are hiring a ServiceNow ITOM Developer to join their team in Quebec on a contract basis. The successful candidate will play a key role in transforming banking operations through the ServiceNow platform, working closely with business stakeholders, architects and compliance teams to deliver scalable solutions that enhance customer servicing, streamline operational processes, and meet regulatory and audit requirements.


Responsibilities

• Configure and deploy ServiceNow Financial Services Operations (FSO) solutions, including customer servicing, complaints, disputes and account onboarding.

• Design, develop and optimize banking service journeys using Process Automation Designer, playbooks and best-practice workflows.

• Configure and maintain the FSO data model, including customer, product and account-related business objects.

• Build and enhance automated workflows using Flow Designer and App Engine.

• Ensure solutions comply with regulatory, governance, audit and operational requirements.

• Integrate ServiceNow with core banking systems, CRM platforms and other enterprise applications.

• Partner with business analysts, architects and client stakeholders to translate business needs into scalable ServiceNow solutions.

• Participate in solution testing, deployment and ongoing platform enhancements to support continuous improvement.

Skillset

• Proven experience configuring the ServiceNow platform, including Flow Designer, App Engine, and platform data models.

• Hands-on experience with ServiceNow Financial Services Operations (FSO) or related ServiceNow products such as Customer Service Management (CSM) or Field Service Management (FSM).

• ServiceNow Certified System Administrator (CSA) is required.

• ServiceNow Certified Implementation Specialist - Customer Service Management (CIS-CSM) or actively working towards certification.

• Strong understanding of banking operations, including account opening, customer servicing, complaints handling and dispute resolution.

• Ability to translate business and regulatory requirements into effective ServiceNow solutions.

• Good understanding of governance, compliance and audit requirements within the financial services sector.

• Excellent communication and stakeholder management skills, with the ability to work collaboratively across technical and business teams.

Our client, an elite ServiceNow partner, are hiring a skilled ServiceNow CSM Developer on a contract basis to join the team in either Ohio, Florida, Tennessee, Kentucky, North Carolina or South Carolina.  The successful candidate will be responsible to design, configure and implement ServiceNow CSM solutions.


Responsibilities

• Design, develop and implement ServiceNow CSM solutions based on business requirements.

• Configure workflows, forms and service portals to optimize the customer service experience.

• Customize CSM features, including case management, customer portals and integrations.

• Collaborate with stakeholders to gather technical requirements and provide tailored solutions.

• Conduct system testing, troubleshooting and performance tuning for CSM modules.

• Provide ongoing technical support and maintenance for the ServiceNow CSM environment.

Skillset

• At least 3 years of experience as a ServiceNow Developer, with a focus on CSM implementations.

• Strong understanding of ServiceNow platform architecture and best practices.

• Proven experience in configuring and customizing the CSM module, including case management, customer portals and knowledge management.

• Hands-on experience with ServiceNow Scripting, including JavaScript and API integrations.

• Strong analytical and problem-solving skills, with the ability to translate business needs into technical solutions.

• Excellent communication skills and ability to work independently in a remote setting.

Benefits

• Remote work opportunities.

• Competitive Rate.

Apply now in the link below or by sending your resume to hope@alldus.com.

Our client, an elite ServiceNow Partner, are hiring a ServiceNow HRSD Developer to join their team remotely, on a contract basis. The successful candidate will be responsible for designing, developing and implementing complex solutions on the ServiceNow platform, collaborating with other developers and stakeholders to ensure the successful delivery of projects.


Responsibilities

• Design, develop, and implement HRSD solutions on the ServiceNow platform.

• Customize and configure HRSD modules to meet specific business requirements.

• Develop and maintain ServiceNow workflows, business rules, UI policies and client scripts.

• Collaborate with HR stakeholders to understand business processes and requirements.

• Implement and optimize HRSD processes to streamline and improve HR service delivery.

• Integrate ServiceNow with other HR systems and external applications as needed.

• Implement automation solutions to enhance efficiency and reduce manual processes.

• Collaborate with ServiceNow administrators, architects and other developers to ensure seamless integration and functionality.

• Create and maintain technical documentation related to ServiceNow configurations, customizations and integrations.

• Document HRSD processes and workflows for reference and training purposes.

Skillset

• Bachelor's degree in computer science, Information Technology or similar.

• Proven experience as a ServiceNow Developer with a focus on HRSD.

• Strong understanding of HR service delivery processes.

• Experience with ServiceNow platform modules, including Incident Management, Request Management and Knowledge Management.

• Excellent communication and interpersonal skills.

ServiceNow HRSD Developer
Location: Remote (Canada)
Employment Type: Long Term Contract 


Our client, a growing Business Consulting firm, are hiring a ServiceNow HR Service Delivery (HRSD) Developer to join their digital transformation team. The successful candidate will be responsible for designing, developing, configuring, and customizing ServiceNow HRSD solutions that enhance the employee experience and streamline HR processes.


Responsibilities

• Design, develop and implement ServiceNow HRSD modules and applications, including Case and Knowledge Management, Employee Center, Lifecycle Events and related HR integrations.

• Customize and configure the ServiceNow platform using best practices in scripting (client scripts, UI policies, business rules, flow designer etc.)

• Collaborate with HR and IT stakeholders to translate business requirements into effective technical solutions.

• Develop and maintain integrations between ServiceNow and third-party HR systems (e.g. Workday, SAP SuccessFactors, etc.)

• Ensure adherence to ServiceNow development standards, security policies and governance processes.

• Conduct unit testing, UAT support and deploy solutions through established SDLC processes.

• Troubleshoot issues, optimize performance and provide ongoing support for ServiceNow HRSD applications.

• Stay current with ServiceNow platform releases and HRSD-related innovations to recommend improvements and enhancements.

Skillset

• At least 3 years of experience as a ServiceNow Developer, with a minimum of 2 years in HR Service Delivery (HRSD).

• Strong knowledge of ServiceNow platform architecture, scripting and configuration.

• Hands-on experience with HRSD modules such as Case Management, Employee Center and Lifecycle Events.

• Experience developing integrations via REST/SOAP APIs, MID Server and IntegrationHub.

• Proficiency with JavaScript, HTML and AngularJS (or similar front-end technologies).

• Solid understanding of HR processes and data structures.

• Familiarity with Agile methodologies and tools (e.g. Jira, Azure DevOps).

• Excellent communication and collaboration skills with a remote, distributed team.

• ServiceNow Certified System Administrator (CSA) and ServiceNow Certified Implementation Specialist - HRSD is a bonus.