ServiceNow Developer Jobs

Our client, a global tech organization, is hiring a customer facing ServiceNow Technical Architect to join their team in Virginia on a contract basis. The successful candidate will play a key role in leading the architecture, design and delivery of enterprise-scale ServiceNow solutions, helping to deliver scalable, secure and high-performing platform solutions aligned with both business goals and enterprise architecture standards.


Responsibilities

• Lead the technical architecture, solution design and delivery of enterprise-wide ServiceNow implementations.

• Convert business and functional requirements into scalable, future-proof platform solutions.

• Provide strategic guidance on ServiceNow functionality, integrations and industry best practices.

• Manage the development, configuration and enhancement of ServiceNow modules including ITSM, ITOM, SPM and SecOps.

• Ensure solutions comply with enterprise architecture standards, governance policies and security frameworks.

• Serve as a trusted technical advisor to customers, stakeholders and cross-functional delivery teams.

• Contribute to solutioning activities, technical workshops and pre-sales engagements where needed.

• Support and mentor developers, platform administrators and technical consultants throughout project delivery.

• Promote continuous improvement, platform optimisation and innovation across the ServiceNow environment.

Skillset

• Extensive hands-on experience designing, architecting and delivering ServiceNow solutions within complex enterprise environments.

• Demonstrated success leading large-scale ServiceNow transformation and implementation programmes.

• Strong expertise across ServiceNow modules including ITSM, ITOM, SPM and/or SecOps.

• Proven experience building and managing integrations using REST APIs, SOAP services and third-party enterprise platforms.

• Previous experience working within consulting, managed services, or customer-facing delivery environments.

• Solid understanding of platform governance, scalability, security and enterprise architecture best practices.

• ServiceNow certifications such as Certified Application Architect (CAA) or Certified Technical Architect (CTA) are an advantage.

• Excellent communication and presentation abilities, with the capability to convey complex technical information to both technical and non-technical audiences.

• Strong leadership skills with experience mentoring teams and influencing technical and strategic decision-making.

ServiceNow HRSD Developer
Location: Remote (Canada)
Employment Type: Long Term Contract 


Our client, a growing Business Consulting firm, are hiring a ServiceNow HR Service Delivery (HRSD) Developer to join their digital transformation team. The successful candidate will be responsible for designing, developing, configuring, and customizing ServiceNow HRSD solutions that enhance the employee experience and streamline HR processes.


Responsibilities

• Design, develop and implement ServiceNow HRSD modules and applications, including Case and Knowledge Management, Employee Center, Lifecycle Events and related HR integrations.

• Customize and configure the ServiceNow platform using best practices in scripting (client scripts, UI policies, business rules, flow designer etc.)

• Collaborate with HR and IT stakeholders to translate business requirements into effective technical solutions.

• Develop and maintain integrations between ServiceNow and third-party HR systems (e.g. Workday, SAP SuccessFactors, etc.)

• Ensure adherence to ServiceNow development standards, security policies and governance processes.

• Conduct unit testing, UAT support and deploy solutions through established SDLC processes.

• Troubleshoot issues, optimize performance and provide ongoing support for ServiceNow HRSD applications.

• Stay current with ServiceNow platform releases and HRSD-related innovations to recommend improvements and enhancements.

Skillset

• At least 3 years of experience as a ServiceNow Developer, with a minimum of 2 years in HR Service Delivery (HRSD).

• Strong knowledge of ServiceNow platform architecture, scripting and configuration.

• Hands-on experience with HRSD modules such as Case Management, Employee Center and Lifecycle Events.

• Experience developing integrations via REST/SOAP APIs, MID Server and IntegrationHub.

• Proficiency with JavaScript, HTML and AngularJS (or similar front-end technologies).

• Solid understanding of HR processes and data structures.

• Familiarity with Agile methodologies and tools (e.g. Jira, Azure DevOps).

• Excellent communication and collaboration skills with a remote, distributed team.

• ServiceNow Certified System Administrator (CSA) and ServiceNow Certified Implementation Specialist - HRSD is a bonus.