ServiceNow Developer - French Speaking | USEM SecOps

Remote (EU)
Full-Time
4 Months
ASAP Start

We're looking for an experienced French-speaking ServiceNow Developer to join a leading Banking & Insurance organisation on a 4-month contract.

The role is fully remote within the EU and is focused on a USEM (User and Security Event Management) / SecOps project.

Key Requirements

• Strong ServiceNow Development experience
• Proven SecOps / Security Operations experience within ServiceNow
• Experience with USEM (User and Security Event Management) or closely related security event management solutions
• Strong hands-on experience with ServiceNow scripting, configuration and customisation
• Experience with security monitoring, event management and incident response
• Financial Services, Insurance or another regulated environment preferred
• Fluent French and English
• Based within the EU
• Available to start ASAP

Contract

• Fully remote - EU
• Full-time
• 4-month initial contract
• French & English required
• USEM / SecOps
• ASAP start

If you're a French-speaking ServiceNow Developer with USEM/SecOps experience and available for a new 4-month remote contract, we'd be keen to speak with you.

We are looking for an experienced ServiceNow Principal Technical Consultant specialising in AI and Agentic AI to design and deliver intelligent solutions across the ServiceNow platform.

You will lead the architecture and development of solutions leveraging Now Assist, AI Agents, Agentic AI Workflows, Predictive Intelligence and GenAI, while mentoring technical teams and owning overall project delivery.

Key Responsibilities

• Architect and deliver AI-powered ServiceNow solutions
• Implement Now Assist, AI Agents and Agentic AI Workflows
• Build GenAI-enabled process automation and intelligent workflows
• Configure AI Agents, skills, prompts and workflow orchestration
• Integrate ServiceNow with LLMs, third-party AI tools and data platforms
• Lead and mentor technical teams
• Advise customers on AI architecture, governance and best practices
• Communicate the business value and ROI of AI solutions

Requirements

• Expert-level ServiceNow development and architecture experience
• Strong experience with Now Assist, AI Agents and Agentic AI
• Expertise across at least two ServiceNow modules/process areas
• Understanding of GenAI, LLMs and prompt engineering
• Experience with AI integrations and workflow automation
• Strong client-facing, communication and presentation skills
• Ability to lead technical delivery while remaining hands-on
• Relevant ServiceNow certifications highly desirable
• Able to travel up to 15%
• US citizen or Green Card only

Our client, a leading consulting firm, are hiring a ServiceNow Business Process Consultant to join the team remotely on a contract basis. The successful candidate will support the design, implementation and adoption of ServiceNow solutions across government and commercial environments, translating risk, security and vulnerability management requirements into effective, scalable solutions.


Responsibilities

• Lead requirements-gathering workshops, stakeholder interviews and process-mapping sessions for ServiceNow IRM and Vulnerability Response implementations.

• Assess current business processes and define future-state workflows aligned with ServiceNow capabilities and best practices.

• Translate business and technical requirements into clear user stories, acceptance criteria, functional specifications and process documentation.

• Collaborate with ServiceNow developers, architects, platform owners and business stakeholders throughout the full implementation lifecycle.

• Contribute to the design of ServiceNow workflows, automation, data models, integrations and user experiences.

• Support Agile delivery activities, including sprint planning, backlog refinement, testing and release preparation.

• Coordinate User Acceptance Testing (UAT), validating solutions against agreed business requirements and addressing issues through to resolution.

• Support integrations between ServiceNow and enterprise security platforms.

• Serve as a key link between business, security, IT and ServiceNow delivery teams, ensuring effective communication and alignment.

• Produce process documentation, provide project updates, deliver knowledge transfer and support end-user training as required.

Skillset

• At least 3 years of experience in business analysis, business process consulting, ServiceNow consulting or a related role.

• Minimum of 2 years of hands-on experience delivering or supporting ServiceNow implementations.

• Certified Implementation Specialist - Integrated Risk Management (CIS-IRM, Certified Implementation Specialist - Vulnerability Response (CIS-VR) and Certified System Administrator (CSA) is required.

• Strong practical experience with ServiceNow Integrated Risk Management (IRM) and Vulnerability Response (VR).

• Proven experience gathering requirements, leading stakeholder workshops, mapping business processes, and developing clear user stories and acceptance criteria.

• Strong understanding of ServiceNow data structures, tables, workflows and core platform capabilities.

• Experience delivering projects within Agile or hybrid development environments.

• Experience with ServiceNow integrations involving enterprise security and vulnerability management platforms, ideally Tenable or CrowdStrike.

• Bachelor's degree in Information Systems, Business Administration, Computer Science or a related field.

Location: Fully Remote - US

Employment Type: Full-Time / Permanent

Salary: Up to $200,000 depending on experience

Alldus is working with a leading ServiceNow end user looking to hire an experienced Senior ServiceNow Developer to join and help lead the continued development of their ServiceNow platform. This is a great opportunity for a senior-level ServiceNow professional who enjoys remaining hands-on technically while also taking ownership of platform delivery, mentoring other developers, and working closely with technical and business stakeholders.

The Role

As a Senior ServiceNow Developer, you will take a leading role across the full ServiceNow delivery lifecycle, including the design, development, deployment, and optimization of scalable applications, workflows, and integrations.

You will:

• Lead ServiceNow development and technical delivery across the platform
• Design and develop scalable workflows, applications, and integrations
• Work across modules including CSM and FSO
• Collaborate with architects, developers, and business stakeholders
• Mentor other ServiceNow developers and conduct code reviews
• Support deployments, upgrades, and ongoing platform improvements
• Troubleshoot and resolve complex production issues
• Maintain strong ServiceNow development and governance best practices
• Support technical documentation, testing, and platform standards

What We're Looking For

• 5+ years of ServiceNow development experience
• Strong hands-on ServiceNow development skills
• 4+ years of experience across modules such as CSM and/or FSO
• Strong experience with JavaScript, HTML, CSS, and ServiceNow development technologies
• Experience with ServiceNow integrations and custom development
• Previous experience mentoring or leading other developers
• Strong understanding of ServiceNow platform best practices and governance
• CSA and/or CAD certification preferred
• Must be a US Citizen or Green Card holder

Our client, a leading Digital Transformation services company, is hiring a ServiceNow CSM/FSO Developer to join the team remotely in Canada on a contract basis. The successful candidate will be responsible for designing, developing, configuring and enhancing ServiceNow solutions, with a strong focus on Customer Service Management (CSM) and Field Service Operations (FSO).


Responsibilities

• Develop, configure and customize solutions across ServiceNow CSM and FSO.

• Design and implement workflows, automations, enhancements and integrations.

• Translate business and technical requirements into scalable ServiceNow solutions.

• Perform hands-on development, configuration, testing and deployment.

• Troubleshoot platform issues and provide ongoing production and post-release support.

• Collaborate with stakeholders, business users and technical teams throughout the development lifecycle.

• Ensure solutions align with ServiceNow best practices, development standards and platform architecture.

• Create and maintain technical documentation for solution designs, configurations and development changes.

Skillset

• Minimum of 5 of hands-on experience developing and configuring ServiceNow CSM solutions.

• Proven expertise working with ServiceNow Customer Service Management (CSM).

• Hands-on experience with ServiceNow Field Service Operations (FSO).

• Strong knowledge of ServiceNow architecture, development frameworks and platform best practices.

• Experience delivering end-to-end solutions across the software development lifecycle.

• Proficiency building workflows, automations, business rules and custom platform enhancements.

• Excellent communication skills with the ability to collaborate across technical and business teams.

• Experience integrating ServiceNow using REST/SOAP APIs and third-party applications is a plus.

• Familiarity with ITSM, CMDB and ServiceNow service management processes is an advantage.

Our client, a leading IT consultancy in Canada, are hiring a ServiceNow ITOM Developer to join their team in Quebec on a contract basis. The successful candidate will play a key role in transforming banking operations through the ServiceNow platform, working closely with business stakeholders, architects and compliance teams to deliver scalable solutions that enhance customer servicing, streamline operational processes, and meet regulatory and audit requirements.


Responsibilities

• Configure and deploy ServiceNow Financial Services Operations (FSO) solutions, including customer servicing, complaints, disputes and account onboarding.

• Design, develop and optimize banking service journeys using Process Automation Designer, playbooks and best-practice workflows.

• Configure and maintain the FSO data model, including customer, product and account-related business objects.

• Build and enhance automated workflows using Flow Designer and App Engine.

• Ensure solutions comply with regulatory, governance, audit and operational requirements.

• Integrate ServiceNow with core banking systems, CRM platforms and other enterprise applications.

• Partner with business analysts, architects and client stakeholders to translate business needs into scalable ServiceNow solutions.

• Participate in solution testing, deployment and ongoing platform enhancements to support continuous improvement.

Skillset

• Proven experience configuring the ServiceNow platform, including Flow Designer, App Engine, and platform data models.

• Hands-on experience with ServiceNow Financial Services Operations (FSO) or related ServiceNow products such as Customer Service Management (CSM) or Field Service Management (FSM).

• ServiceNow Certified System Administrator (CSA) is required.

• ServiceNow Certified Implementation Specialist - Customer Service Management (CIS-CSM) or actively working towards certification.

• Strong understanding of banking operations, including account opening, customer servicing, complaints handling and dispute resolution.

• Ability to translate business and regulatory requirements into effective ServiceNow solutions.

• Good understanding of governance, compliance and audit requirements within the financial services sector.

• Excellent communication and stakeholder management skills, with the ability to work collaboratively across technical and business teams.

Freelance ServiceNow Developer / Tester
Location: Fully Remote
Job Type: Freelance / Contract


Our client, a leading global IT services and consulting organization, is hiring an experienced ServiceNow Developer / Tester to join their team on a fully remote freelance contract. The successful candidate will play a key part in delivering high-quality ServiceNow solutions, leveraging their expertise in automated testing, Agile methodologies and the ServiceNow platform to ensure successful project outcomes.


Responsibilities

• Develop and execute automated test cases using ServiceNow Automated Test Framework (ATF).

• Configure and maintain ServiceNow Test Management 2.0 and Agile Development modules.

• Support Agile development teams by delivering comprehensive testing throughout the software development lifecycle.

• Identify, document, track and help resolve defects.

• Design, maintain and optimize automated test suites.

• Ensure platform quality by following ServiceNow testing and configuration best practices.

• Collaborate with developers and stakeholders to deliver high-quality platform enhancements.

Skillset

• Extensive hands-on experience with the ServiceNow platform.

• Strong expertise in ServiceNow Automated Test Framework (ATF).

• Experience with ServiceNow Agile Development and ServiceNow Test Management 2.0.

• Strong understanding of ServiceNow testing methodologies and QA best practices.

• Experience creating, maintaining, and executing automated test cases.

• Excellent analytical and problem-solving skills.

• Ability to work independently in a fully remote environment.

• Strong communication and stakeholder management skills.

• Experience working within Agile development teams.

Benefits

• Fully remote working.

• Flexible freelance contract.

• Competitive day rate.

• Immediate start available.

• Opportunity to work on enterprise-scale ServiceNow projects.