ServiceNow Senior Developer Jobs

Our client, a growing IT Consulting firm specializing in the Federal sector, are hiring a Senior ServiceNow Developer  to join the team remotely on a contract basis. The successful candidate will help implement ServiceNow Public Sector Digital Services (PSDS) for a U.S. Department of Defense customer, building case management workflows, self-service portals and system integrations to support the program's day-to-day operations.


Responsibilities

• Develop, test and deploy ServiceNow applications and workflows using JavaScript, Glide APIs, Business Rules, Client Scripts, Script Includes and UI Policies.

• Configure case management in CSM and PSDS, covering intake, routing, assignment, approvals, service-level agreements, escalations, communications and resolution.

• Extend ServiceNow data models and build portals, forms and record producers that let users submit requests, track their cases and find answers in the knowledge base.

• Automate case workflows with Flow Designer and connect ServiceNow to external systems using IntegrationHub, REST and SOAP APIs and Scripted REST APIs.

• Configure Agent Workspace or Configurable Workspace and create reports, dashboards and notifications to help teams manage caseloads and monitor service performance.

• Configure roles, groups and access controls to protect sensitive case data and work with security teams to meet applicable DoD and federal requirements.

• Work with architects, business analysts, product owners and subject matter experts to turn requirements into technical designs.

• Review code, support testing and releases, troubleshoot issues across development, test, production and document platform configurations and integrations.

Skillset

• U.S. citizenship, an active DoD security clearance and the ability to work in a secure federal environment are required.

• Bachelor's degree in Computer Science, Information Technology, Engineering or a related field.

• At least 7 years of hands-on ServiceNow development and implementation experience across the full development lifecycle, from requirements and technical design through deployment and production support.

• Experience developing ServiceNow CSM or PSDS solutions, with a strong understanding of enterprise case management. Direct PSDS implementation or advanced CSM delivery for government or defense customers is highly desirable.

• Strong JavaScript and Glide API skills, including client- and server-side scripting, custom application development, and ServiceNow data modeling.

• Hands-on experience with Flow Designer, IntegrationHub, REST and SOAP APIs, and enterprise integrations. MID Server experience is a plus..

• Experience configuring ServiceNow Workspace, roles, groups, access control lists and data access rules. Experience with portals, digital intake or knowledge management is preferred.

• Familiarity with DoD STIGs, the Risk Management Framework (RMF), NIST standards or Section 508 accessibility requirements is a plus.

• ServiceNow certifications such as CSA, CAD or CIS-CSM are a bonus.

• Experience with App Engine Studio, scoped applications, Automated Test Framework (ATF), source control, or ServiceNow DevOps practices.

Our client, an IT services provider supporting US federal government agencies, is hiring a ServiceNow Developer with active Secret clearance for a contract role in Maryland. The successful candidate will build custom applications, integrations and automated workflows across SPM, ITSM, ITOM and CMDB, delivering secure, reliable solutions that meet performance standards and federal security requirements.


Responsibilities

• Build and deploy ServiceNow solutions, scoped applications and integrations in line with established development standards.

• Turn business requirements, user stories and wireframes into practical technical solutions.

• Develop workflows, Business Rules, UI Policies and automated processes using Flow Designer and IntegrationHub.

• Review code, contribute to development standards and embed secure coding practices.

• Diagnose and resolve platform issues to maintain reliability and optimise performance.

• Deliver platform upgrades, apply patches and support new module rollouts.

• Create technical documentation and provide stakeholders with training and ongoing guidance.

• Maintain compliance with RMF, FedRAMP and relevant federal security frameworks, supporting software accreditation processes.

Skillset

• Active Secret clearance is essential.

• Minimum of 5 years' ServiceNow development experience, with progressively greater responsibility.

• A current ServiceNow Certified Application Developer (CAD) and/or Certified System Administrator (CSA) certification.

• CIS-ITSM and/or CIS-SPM certifications would be a plus.

• Strong technical skills in JavaScript, Glide APIs and ServiceNow Studio.

• Practical experience with ITSM, ITOM, CMDB, Flow Designer and IntegrationHub.

• Experience delivering projects within Agile/Scrum teams.

• Demonstrated experience supporting the Risk Management Framework (RMF) and federal software accreditation processes.

• Strong communication and teamwork skills, with the ability to explain technical solutions clearly to colleagues, senior stakeholders and customers.

ServiceNow Developer
Location: Fully Remote - US
Employment Type: Full-Time / Permanent
Salary: Up to $200,000 depending on experience

Alldus is working with a leading ServiceNow end user looking to hire an experienced Senior ServiceNow Developer to join and help lead the continued development of their ServiceNow platform. This is a great opportunity for a senior-level ServiceNow professional who enjoys remaining hands-on technically while also taking ownership of platform delivery, mentoring other developers, and working closely with technical and business stakeholders.

Responsbilities

• Take a leading role across the full ServiceNow delivery lifecycle, including the design, development, deployment and optimization of scalable applications, workflows and integrations.
• Lead ServiceNow development and technical delivery across the platform.
• Design and develop scalable workflows, applications and integrations.
• Work across modules including CSM and FSO.
• Collaborate with architects, developers and business stakeholders.
• Mentor other ServiceNow developers and conduct code reviews.
• Support deployments, upgrades and ongoing platform improvements.
• Troubleshoot and resolve complex production issues.
• Maintain strong ServiceNow development and governance best practices.
• Support technical documentation, testing, and platform standards.

Skillset

• At least 5 years of ServiceNow development experience.
• Strong hands-on ServiceNow development skills.
• Minimum of 4 years of experience across modules such as CSM and/or FSO.
• Strong experience with JavaScript, HTML, CSS and ServiceNow development technologies.
• Experience with ServiceNow integrations and custom development.
• Previous experience mentoring or leading other developers.
• Strong understanding of ServiceNow platform best practices and governance.
• CSA and/or CAD certification preferred.
• Must be a US Citizen or Green Card holder.