ServiceNow SPM Developer Jobs

Our client, an IT services provider supporting US federal government agencies, is hiring a ServiceNow Developer with active Secret clearance for a contract role in Maryland. The successful candidate will build custom applications, integrations and automated workflows across SPM, ITSM, ITOM and CMDB, delivering secure, reliable solutions that meet performance standards and federal security requirements.


Responsibilities

• Build and deploy ServiceNow solutions, scoped applications and integrations in line with established development standards.

• Turn business requirements, user stories and wireframes into practical technical solutions.

• Develop workflows, Business Rules, UI Policies and automated processes using Flow Designer and IntegrationHub.

• Review code, contribute to development standards and embed secure coding practices.

• Diagnose and resolve platform issues to maintain reliability and optimise performance.

• Deliver platform upgrades, apply patches and support new module rollouts.

• Create technical documentation and provide stakeholders with training and ongoing guidance.

• Maintain compliance with RMF, FedRAMP and relevant federal security frameworks, supporting software accreditation processes.

Skillset

• Active Secret clearance is essential.

• Minimum of 5 years' ServiceNow development experience, with progressively greater responsibility.

• A current ServiceNow Certified Application Developer (CAD) and/or Certified System Administrator (CSA) certification.

• CIS-ITSM and/or CIS-SPM certifications would be a plus.

• Strong technical skills in JavaScript, Glide APIs and ServiceNow Studio.

• Practical experience with ITSM, ITOM, CMDB, Flow Designer and IntegrationHub.

• Experience delivering projects within Agile/Scrum teams.

• Demonstrated experience supporting the Risk Management Framework (RMF) and federal software accreditation processes.

• Strong communication and teamwork skills, with the ability to explain technical solutions clearly to colleagues, senior stakeholders and customers.

Our client, a leading Canadian IT Services company, is hiring a French-speaking ServiceNow SPM Developer to join the team in Montreal, Quebec on a contact basis. The successful candidate will develop and configure ServiceNow SPM solutions to meet project and portfolio management needs, streamline business processes and give management teams clearer insight into performance.


Responsibilities

• Build and configure ServiceNow solutions, specialising in Strategic Portfolio Management (SPM).

• Analyse business requirements and turn them into technical specifications and practical solutions.

• Configure workflows, automated processes, forms, Business Rules and access permissions.

• Develop and enhance platform functionality using JavaScript, Script Includes and Flow Designer.

• Connect ServiceNow with external applications through REST and SOAP integrations.

• Develop dashboards, metrics and reports to improve visibility across projects and portfolios.

• Perform technical testing, assist with user acceptance testing and troubleshoot defects.

• Support platform releases, maintain technical documentation and identify opportunities for improvement.

• Work closely with technical teams and business stakeholders throughout development and delivery.

• Advise on the use of standard ServiceNow features and apply development best practices.

Skillset

• Minimum of 3 years' experience developing and configuring the ServiceNow platform.

• Practical experience delivering or implementing ServiceNow SPM solutions.

• Sound knowledge of project and portfolio management processes, including risk management.

• Strong technical skills in JavaScript, Script Includes, Business Rules and Flow Designer.

• Experience setting up workflows, automations, forms and access permissions.

• Experience connecting ServiceNow with external systems using REST and SOAP APIs.

• Solid understanding of the ServiceNow development lifecycle, from testing through deployment.

• Ability to analyse business needs and turn them into effective technical solutions.

• Clear communication skills and the ability to collaborate with technical teams and business stakeholders.

• Experience with Integrated Risk Management (IRM) and/or Environmental, Social and Governance (ESG) modules is an advantage.

Our client, a leading transport organization, is hiring a German-speaking ServiceNow SPM Tester to join their team in Vienna, Austria on a short-term contract. The successful candidate will support quality assurance across the organisation's ServiceNow Strategic Portfolio Management platform, working closely with business users, developers and delivery teams to validate functionality against business requirements and prepare it for stakeholder acceptance.


Responsibilities

• Develop, execute and document test cases across Demand, Portfolio, Project and Resource Management, as well as Enterprise Agile Planning.

• Assess requirements, user stories and acceptance criteria to ensure they are complete, clear and testable.

• Independently plan and carry out functional, regression and end-to-end testing.

• Confirm that functionality meets agreed requirements and acceptance criteria before stakeholder handover.

• Guide business users through UAT preparation, test execution and evaluation of results.

• Manage UAT findings, distinguish defects from requirement gaps, document issues and coordinate resolution with developers.

• Provide QA input within the team and facilitate stakeholder discussions to agree on practical solutions.

Skillset

• Fluency in German and English is required.

• Several years of experience in testing or business analysis, preferably on ServiceNow projects.

• A strong understanding of at least two SPM disciplines: Demand Management, Portfolio Management, Project Management, Financial Planning, Resource Management or Enterprise Agile Planning.

• Proven experience in test design, test case development and defect management.

• Familiarity with exploratory, risk-based and regression testing techniques.

• Experience delivering within agile teams, ideally using SAFe.

• Strong communication skills and the ability to facilitate stakeholder discussions.

• The ability to work independently and methodically, with close attention to detail and a clear focus on quality and user needs.

• Experience with ServiceNow Automated Test Framework (ATF), Test Management 2.0 or complex enterprise environments would be beneficial, as would ISTQB certification.