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ServiceNow Solutions Architect – HRSD
Location: Remote (US only)
Employment Type: 6-Month Contract
Our client, an elite ServiceNow Partner, is hiring an experienced ServiceNow Solutions Architect with deep expertise in Human Resources Service Delivery. The successful candidate will drive strategic HR transformation initiatives on the ServiceNow platform, optimizing employee experience and HR operations across the United States.
Responsibilities-
Lead the design and architecture of ServiceNow HRSD solutions aligned with enterprise HR strategies and business objectives.
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Partner with stakeholders to assess current HR processes and define future-state workflows using ServiceNow best practices.
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Translate business requirements into scalable and maintainable HRSD architecture and configurations.
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Oversee the implementation and integration of HR modules, ensuring alignment with organizational policies and data models.
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Provide technical and functional guidance to development teams and business process consultants.
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Support governance, change management, and platform optimization initiatives.
Skillset-
5+ years of hands-on ServiceNow experience, including 3+ years focused on HRSD.
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Proven experience as a ServiceNow Solutions Architect or Technical Lead on large-scale HRSD implementations.
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Strong understanding of HR business processes, employee lifecycle management, and case/knowledge management.
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Experience with integrations between ServiceNow HRSD and external HR systems (e.g., Workday, SAP SuccessFactors).
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Excellent communication, documentation, and stakeholder management skills.
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ServiceNow certifications in HRSD or related modules, including CIS-HRSD certification.
Eligibility: Must be US Citizen or Green Card holder. No third parties. -
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ServiceNow CSM Architect
Location: Remote (US-based only)
Contract Length: 6 Months
Our client, an elite ServiceNow Partner, is hiring an experienced ServiceNow CSM Architect to join their team. The successful candidate will lead solution design and architecture for large-scale CSM implementations, as well as define the technical roadmap, ensure platform scalability, and provide leadership across design, build and delivery.
Responsibilities- Lead architecture and solution design for ServiceNow CSM projects.
- Define technical standards, best practices, and governance models.
- Provide guidance to consultants and technical teams.
- Ensure solutions are scalable, secure, and aligned with client requirements.
- Act as a subject matter expert for ServiceNow CSM capabilities.
Skillset- ServiceNow certifications: CAD, CSA, CIS CSM.
- Extensive experience in ServiceNow CSM architecture and solution design.
- Proven track record leading complex ServiceNow implementations.
- Strong leadership and communication skills.
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ServiceNow CSM Technical Consultant
Location: Remote (US-based only)
Contract Length: 6 Months
Our client, an elite ServiceNow Partner, is hiring an experienced ServiceNow CSM Technical Consultant to join their team. The successful candidate will configure and implement solutions within the ServiceNow platform, responsible for the technical development, integrations and ensuring the platform performance meets client needs.
Responsibilities- Configure and customize ServiceNow CSM applications.
- Develop workflows, UI policies, scripts and integrations.
- Ensure platform performance, security and scalability.
- Collaborate with process consultants and architects to deliver robust solutions.
Skillset- ServiceNow certifications: CAD, CSA, CIS CSM.
- Strong experience with ServiceNow CSM development and configuration.
- Hands-on knowledge of integrations and scripting within ServiceNow.
- Ability to troubleshoot technical issues quickly and effectively.
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Our client, an IT Solutions organization, are hiring an experienced ServiceNow Architect with Active Top Secret Clearance to join the team in Maryland. The successful candidate will lead the design, implementation and governance of complex ServiceNow solutions across federal environments, as well as shaping the technical direction of large-scale digital transformation initiatives to ensure each solution is secure, scalable and fully compliant with federal standards.
Responsibilities-
Act as the technical authority for the ServiceNow platform across multiple federal programs.
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Design, develop and oversee end-to-end ServiceNow solutions that achieve optimal performance, scalability and compliance.
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Lead, coach and mentor Agile delivery teams to ensure the successful implementation of complex ServiceNow projects.
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Architect and manage integrations with enterprise systems using REST/SOAP APIs, MID Servers and other integration tools.
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Establish and maintain governance frameworks to support change control, platform standards and best practices.
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Translate business and functional requirements into secure, compliant and effective technical designs.
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Drive modernization and automation initiatives to enhance and expand the ServiceNow ecosystem.
Skillset-
Active Top Secret Clearance is a must.
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Bachelor’s degree in Computer Science, Information Systems, Engineering or similar.
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At least 7 years of hands-on experience in ServiceNow development and architecture.
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ServiceNow Certified System Administrator (CSA) credential.
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ServiceNow Certified Application Developer (CAD) and/or Certified Technical Architect (CTA) is a plus.
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Demonstrated success leading Agile teams and delivering enterprise-scale ServiceNow solutions.
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Advanced expertise in platform integrations, APIs, data architecture and system design.
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Strong understanding of federal compliance and security frameworks.
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Proven experience establishing governance and change control processes within large organizations.
Benefits-
Salary: $200k - $225k
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Our client, an IT Solutions organization, are hiring an experienced ServiceNow Developer with Top Secret Clearance to join the team in Maryland. The successful candidate will play a key role in mission-critical federal initiatives, responsible for designing, developing and implementing innovative ServiceNow solutions that enhance efficiency, security and scalability across complex environments.
Responsibilities-
Design, develop and customize ServiceNow applications, including scoped apps, business rules, and workflows.
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Leverage out-of-the-box (OOB) functionality and create scalable custom solutions when necessary.
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Write efficient, maintainable JavaScript code within the ServiceNow framework.
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Collaborate with architects and stakeholders to transform business requirements into effective technical solutions.
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Integrate ServiceNow with external systems via REST/SOAP APIs and other integration technologies.
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Engage fully in Agile development activities, including sprint planning, code reviews and testing.
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Maintain and enhance existing ServiceNow modules, ensuring platform stability, compliance and optimal performance.
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Support technical documentation, governance practices and version control processes.
Skillset-
Active Top Secret Clearance is required.
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Bachelor’s degree in Computer Science, Information Systems or similar.
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Minimum of 5 years of hands-on ServiceNow development experience.
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ServiceNow Certified Application Developer (CAD) certification is required.
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ServiceNow Certified Technical Architect (CTA) certification is a plus.
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Strong expertise in JavaScript, Glide scripting and ServiceNow APIs.
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Proven experience with Scoped Applications, Business Rules, Client Scripts, UI Policies and Flow Designer.
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Solid understanding of ServiceNow platform architecture and out-of-the-box capabilities.
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Experience working in federal or other highly regulated environments is a bonus.
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Experience with ITSM, ITOM, or other ServiceNow product suites.
Benefits-
Salary: $170,000 – $180,000
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ServiceNow SPM Solution Architect / Functional Consultant (SAFe Implementation)
Location: E.U. (EU Resident & Passport is Essential)
Capacity: 20 hours per week
Our client, a leading European organization, is hiring a SAFe and ServiceNow SPM Consulant to join the team on a freelance basis to support the ServiceNow implementation team. The successful candidate will bridge the gap between business and technology to drive the successful rollout of SAFe methodology within the existing SPM environment.
Responsibilities- Lead business-side management of the SAFe implementation project (go-live: Jan 2026).
- Conduct workshops with users to gather, refine, and validate requirements.
- Analyse feedback and recommend process and configuration improvements.
- Update and tailor user manuals to ensure clarity and relevance.
- Collaborate closely with HR IT Head, IT Project Lead, and technical implementation teams.
Skillset
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EU Residence & Passport is Essential.
- Proven SAFe implementation experience, ideally within a ServiceNow SPM environment.
- Strong background in large, cross-functional, complex, and regulated global programmes.
- Certified ServiceNow SPM expert with deep functional and technical understanding.
- Experience as a functional/solution consultant, adept at bridging business and technology teams.
Apply now in the link below or reach out to ailsa@alldus.com for more details. -
ServiceNow HRSD Architect
Location: Germany / Europe (remote possible)
Start Date: November 1, 2025
Duration: 9 months
Language: English
Our client, a leading European enterprise is hiring an experienced ServiceNow HRSD Architect to support a major HR transformation initiative. The successful candidate will have extensive hands-on experience with ServiceNow HR Service Delivery (HRSD), including Pro and Enterprise versions, and a proven ability to lead agile teams in designing and delivering scalable HRSD solutions.
Responsibilities-
Lead the architectural design and roadmap for HRSD implementations.
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Plan, design, and deliver scalable ServiceNow HRSD solutions.
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Define user stories, requirements, and best practices.
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Guide and support agile delivery teams.
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Provide technical leadership on HRSD capabilities and integrations.
Skillset-
Minimum of 5 years’ experience with ServiceNow HRSD (Pro and Enterprise).
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Strong hands-on configuration and implementation skills.
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Proven experience leading agile teams and defining solution architecture.
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Excellent communication skills in English (German is a plus).
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Available to start November 1st for a 9-month engagement.
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CSM ServiceNow Technical Architect – Retail
Location: Germany (Remote)
Contract: 3-Month Rolling Contract
Start Date: ASAP
Our client, a leading retail organization, hiring a ServiceNow Technical Architect with strong Customer Service Management (CSM) and retail industry experience to join their team. The successful candidate will lead the technical delivery of ServiceNow CSM solutions, driving improved customer engagement and optimized service operations across all retail channels.
Responsibilities-
Drive end-to-end delivery of ServiceNow CSM implementations, from initial design through to successful deployment.
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Translate complex business requirements into scalable, customer-centric technical solutions.
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Design and implement integrations between ServiceNow and key retail systems including POS, CRM, ERP and eCommerce platforms.
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Provide technical direction and governance, ensuring adherence to platform standards and best practices.
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Manage code reviews, release processes and technical documentation to maintain quality and consistency.
Skillset-
Proven experience as a ServiceNow Technical Lead or Senior Developer.
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Hands-on expertise with Customer Service Management (CSM) modules.
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Proven background in the retail sector is essential.
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Hands-on experience with the Retail Service Management (RSM) module is a strong advantage.
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Strong technical proficiency in JavaScript, Glide, REST/SOAP APIs and IntegrationHub.
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ServiceNow CSA certification required; CSM certification is highly desirable.
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Excellent communication skills with the ability to engage and manage stakeholders effectively.
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Proficiency with the German language is a plus.
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ServiceNow HRSD Developer
Location: Remote (Canada)
Employment Type: Long Term Contract
Our client, a growing Business Consulting firm, are hiring a ServiceNow HR Service Delivery (HRSD) Developer to join their digital transformation team. The successful candidate will be responsible for designing, developing, configuring, and customizing ServiceNow HRSD solutions that enhance the employee experience and streamline HR processes.
Responsibilities-
Design, develop and implement ServiceNow HRSD modules and applications, including Case and Knowledge Management, Employee Center, Lifecycle Events and related HR integrations.
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Customize and configure the ServiceNow platform using best practices in scripting (client scripts, UI policies, business rules, flow designer etc.)
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Collaborate with HR and IT stakeholders to translate business requirements into effective technical solutions.
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Develop and maintain integrations between ServiceNow and third-party HR systems (e.g. Workday, SAP SuccessFactors, etc.)
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Ensure adherence to ServiceNow development standards, security policies and governance processes.
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Conduct unit testing, UAT support and deploy solutions through established SDLC processes.
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Troubleshoot issues, optimize performance and provide ongoing support for ServiceNow HRSD applications.
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Stay current with ServiceNow platform releases and HRSD-related innovations to recommend improvements and enhancements.
Skillset-
At least 3 years of experience as a ServiceNow Developer, with a minimum of 2 years in HR Service Delivery (HRSD).
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Strong knowledge of ServiceNow platform architecture, scripting and configuration.
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Hands-on experience with HRSD modules such as Case Management, Employee Center and Lifecycle Events.
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Experience developing integrations via REST/SOAP APIs, MID Server and IntegrationHub.
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Proficiency with JavaScript, HTML and AngularJS (or similar front-end technologies).
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Solid understanding of HR processes and data structures.
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Familiarity with Agile methodologies and tools (e.g. Jira, Azure DevOps).
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Excellent communication and collaboration skills with a remote, distributed team.
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ServiceNow Certified System Administrator (CSA) and ServiceNow Certified Implementation Specialist – HRSD is a bonus.
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ServiceNow CSM Principal Technical Consultant
Location: Remote in EU
Contract Type: 3-Month Rolling Contract
Our client, a leading automotive consultancy, is hiring an experienced ServiceNow Technical Lead with strong expertise in Customer Service Management (CSM) to join their digital transformation programme. The successful candidate will be responsible for leading the technical design, development, and delivery of ServiceNow CSM solutions aligned with business objectives.
Responsibilities- Lead the end-to-end technical implementation of ServiceNow CSM modules and integrations.
- Collaborate with business analysts, architects, and stakeholders to translate requirements into scalable technical solutions.
- Provide technical leadership and best practice guidance to developers and platform administrators.
- Design and implement workflows, service portals, integrations, and automation using Flow Designer, IntegrationHub, and related ServiceNow capabilities.
- Ensure alignment with ITIL and enterprise architecture standards.
- Conduct code reviews, performance tuning, and quality assurance checks.
- Support production deployments and post-implementation improvements.
- Produce and maintain technical documentation.
Skillset- Proven experience as a ServiceNow Technical Lead or Senior Developer, specifically within CSM implementations.
- Strong understanding of ServiceNow architecture, scripting (JavaScript, Glide), and integration technologies (REST/SOAP APIs, MID Server, etc.).
- Experience with automotive industry clients or large enterprise environments preferred.
- ServiceNow Certified System Administrator (CSA) required; CSM and Application Developer certifications desirable.
- Excellent communication and stakeholder management skills.
- Fluent in English; German language skills are an advantage.
Apply Now in the link below or reach out to ailsa@alldus.com for more details. -
ServiceNow Lead Developer
Location: Remote in Missouri (Occasional onsite required)
Salary: $130-170k depending on experience + Benefits & Bonus
Our client, a leading IT Services & Consulting firm, are hiring a ServiceNow Lead Developer to join their team remotely. The successful candidate will shape the ServiceNow team as they expand, as well as being hands-on in the creation of the technical roadmap for key clients and stakeholders.
Responsibilities-
Collaborate closely with clients, leadership and a team of professionals within the ServiceNow Development team.
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Utilize your knowledge and work projects broadly across the board within ServiceNow.
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Gather requirements, create the roadmap & design ServiceNow solutions for external customers & stakeholders.
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Work on implementations from start to finish, as well as integrations and modernizing the existing platform.
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Lead the development team and be hands-on technically as needed, working to ServiceNow best practices for out-of-the-box solutions, as well as with custom solutions/apps as needed for specific requirements.
Skillset-
Minimum of five years of ServiceNow Development experience
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ServiceNow Certifications (CSA, CAD, CIS etc.) is a must.
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ServiceNow Architect (Bilingual – English/French)
Location: Remote (Canada only)
Employment Type: Contract-to-Hire
Our client, a leading ServiceNow Elite Partner, are hiring an experienced ServiceNow Architect for a contract-to-hire engagement. The ServiceNow Architect will play a key role in designing, leading and implementing ServiceNow solutions that align with client needs and business objectives. This is a remote role open only to candidates who are Canadian citizens or permanent residents.
Responsibilities
- Lead architectural design and delivery of ServiceNow solutions across multiple modules.
- Translate business requirements into technical designs and provide best practice guidance.
- Work closely with stakeholders, developers and project managers to ensure successful solution delivery.
- Oversee integration of ServiceNow with other enterprise systems.
- Provide mentorship to technical teams and support client workshops.
- Ensure adherence to ServiceNow platform governance and standards.
Skillset
- Proven experience as a ServiceNow Architect with multiple successful implementations.
- Deep expertise across several ServiceNow modules (ITSM, ITOM, HRSD, CSM etc.).
- Strong knowledge of ServiceNow best practices, design patterns and platform capabilities.
- Bilingual (English/French) – professional working proficiency in both languages.
- Excellent communication and stakeholder management skills.
- Must be a Canadian citizen or permanent resident.
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Our client, a growing ServiceNow Solutions organization, are hiring a ServiceNow Developer to join the team remotely. The successful candidate will be responsible for maintaining, enhancing, and supporting ServiceNow environments, with a particular focus on Service Portal and Employee Center.
Responsibilities-
Maintain, support and continuously improve existing ServiceNow environments within a managed services team.
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Diagnose, troubleshoot and resolve platform issues while documenting fixes and enhancements.
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Configure, customize and maintain Service Portal and Employee Center to meet client requirements.
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Collaborate with stakeholders to gather requirements and deliver solutions aligned with ServiceNow best practices.
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Monitor and ensure platform stability, performance and compliance with governance standards.
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Participate in change control processes and provide technical expertise to support service delivery objectives.
Skillset-
US Citizenship is required due to federal requirements.
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3–5 years of hands-on ServiceNow development experience.
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Certified ServiceNow System Administrator (CSA) is required.
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At least one Certified Implementation Specialist (CIS) certification is required (e.g. ITSM, HRSD, CSM).
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Strong experience with ServiceNow Employee Center and Service Portal development and customization.
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Solid understanding of ServiceNow architecture, JavaScript/Glide scripting, and platform best practices.
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Experience working in a managed services or support-focused environment.
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Excellent analytical, problem-solving, and communication skills.
Benefits-
Salary: Max. $150,000 depending on experience.
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Fully Remote working (US Only).
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Our client, an elite ServiceNow Partner, are hiring a ServiceNow HRSD Developer to join their team in Cambridge, MA on a contract basis. The successful candidate will be responsible for designing, developing and implementing complex solutions on the ServiceNow platform, collaborating with other developers and stakeholders to ensure the successful delivery of projects.
Responsibilities-
Design, develop, and implement HRSD solutions on the ServiceNow platform.
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Customize and configure HRSD modules to meet specific business requirements.
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Develop and maintain ServiceNow workflows, business rules, UI policies and client scripts.
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Collaborate with HR stakeholders to understand business processes and requirements.
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Implement and optimize HRSD processes to streamline and improve HR service delivery.
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Integrate ServiceNow with other HR systems and external applications as needed.
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Implement automation solutions to enhance efficiency and reduce manual processes.
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Collaborate with ServiceNow administrators, architects and other developers to ensure seamless integration and functionality.
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Create and maintain technical documentation related to ServiceNow configurations, customizations and integrations.
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Document HRSD processes and workflows for reference and training purposes.
Skillset-
Bachelor’s degree in computer science, Information Technology or similar.
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Proven experience as a ServiceNow Developer with a focus on HRSD.
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Strong understanding of HR service delivery processes.
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Experience with ServiceNow platform modules, including Incident Management, Request Management and Knowledge Management.
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Excellent communication and interpersonal skills.
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ServiceNow Technical Business Analyst
Start Date: October 2025
Hours: 32 hours per week
Minimum Requirements: EU Passport & HRSD expertise
Our client, a global leader and they are hiring a ServiceNow Technical Business Analyst with a particular focus on HR Service Delivery (HRSD) to join the team. This contract position (60-80% capacity) involves collaborating with stakeholders to gather and analyze business requirements while designing and delivering tailored HRSD solutions that drive operational efficiency and align with organizational goals.
Responsibilities-
Work closely with HR and business stakeholders to capture, document and validate requirements specific to HR Service Delivery processes.
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Translate HRSD business needs into scalable, efficient ServiceNow solutions.
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Lead solution design and architecture, ensuring alignment with HRSD best practices and the ServiceNow roadmap.
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Provide guidance on leveraging HRSD modules, including Employee Center, Case and Knowledge Management and Lifecycle Events.
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Oversee implementation, ensuring the delivered functionality meets HR and organizational expectations.
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Collaborate with cross-functional teams to ensure seamless integration with other ServiceNow modules.
Skillset-
Strong expertise in ServiceNow HRSD and platform capabilities.
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Proven experience as both a Business Analyst and Solution Architect, with a focus on HR solutions.
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Solid understanding of HR processes and workflows.
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Excellent communication, problem-solving, and documentation skills.
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Ability to work effectively within a part-time capacity and manage competing priorities.
Apply now via the link below or get in touch with ailsa@alldus.com for more details. -