ServiceNow CSM Technical Consultant
Location: Remote (US-based only)
Contract Length: 6 Months


Our client, an elite ServiceNow Partner, is hiring an experienced ServiceNow CSM Technical Consultant to join their team. The successful candidate will configure and implement solutions within the ServiceNow platform, responsible for the technical development, integrations and ensuring the platform performance meets client needs.


Responsibilities

• Configure and customize ServiceNow CSM applications.
• Develop workflows, UI policies, scripts and integrations.
• Ensure platform performance, security and scalability.
• Collaborate with process consultants and architects to deliver robust solutions.

Skillset

• ServiceNow certifications: CAD, CSA, CIS CSM.
• Strong experience with ServiceNow CSM development and configuration.
• Hands-on knowledge of integrations and scripting within ServiceNow.
• Ability to troubleshoot technical issues quickly and effectively.

ServiceNow CSM Business Process Consultant
Location: Remote (US-based only)
Contract Length: 6 Months


Our client, an elite ServiceNow Partner, is hiring an experienced ServiceNow CSM Business Process Consultant to join their team. The successful candidate will support a major CSM implementation project which will involve working closely with business and IT stakeholders to analyze requirements, design process-driven solutions and optimize workflows on the ServiceNow platform.


Responsibilities

• Partner with business and IT stakeholders to define requirements and translate them into ServiceNow CSM solutions.
• Drive process improvements and ensure alignment with industry best practices.
• Document workflows, business rules and functional requirements.
• Act as a trusted advisor to clients throughout the implementation lifecycle.

Skillset

• ServiceNow certifications: CSA, CIS CSM.
• Proven experience delivering ServiceNow CSM process design and consulting.
• Excellent communication and stakeholder engagement skills.

ServiceNow CSM Architect
Location: Remote (US-based only)
Contract Length: 6 Months


Our client, an elite ServiceNow Partner, is hiring an experienced ServiceNow CSM Architect to join their team. The successful candidate will lead solution design and architecture for large-scale CSM implementations, as well as define the technical roadmap, ensure platform scalability, and provide leadership across design, build and delivery.


Responsibilities

• Lead architecture and solution design for ServiceNow CSM projects.
• Define technical standards, best practices, and governance models.
• Provide guidance to consultants and technical teams.
• Ensure solutions are scalable, secure, and aligned with client requirements.
• Act as a subject matter expert for ServiceNow CSM capabilities.

Skillset

• ServiceNow certifications: CAD, CSA, CIS CSM.
• Extensive experience in ServiceNow CSM architecture and solution design.
• Proven track record leading complex ServiceNow implementations.
• Strong leadership and communication skills.

ServiceNow Solutions Architect – HRSD
Location: Remote (US only)
Employment Type: 6-Month Contract


Our client, an elite ServiceNow Partner, is hiring an experienced ServiceNow Solutions Architect with deep expertise in Human Resources Service Delivery. The successful candidate will drive strategic HR transformation initiatives on the ServiceNow platform, optimizing employee experience and HR operations across the United States.


Responsibilities

• Lead the design and architecture of ServiceNow HRSD solutions aligned with enterprise HR strategies and business objectives.

• Partner with stakeholders to assess current HR processes and define future-state workflows using ServiceNow best practices.

• Translate business requirements into scalable and maintainable HRSD architecture and configurations.

• Oversee the implementation and integration of HR modules, ensuring alignment with organizational policies and data models.

• Provide technical and functional guidance to development teams and business process consultants.

• Support governance, change management, and platform optimization initiatives.

Skillset

• 5+ years of hands-on ServiceNow experience, including 3+ years focused on HRSD.

• Proven experience as a ServiceNow Solutions Architect or Technical Lead on large-scale HRSD implementations.

• Strong understanding of HR business processes, employee lifecycle management, and case/knowledge management.

• Experience with integrations between ServiceNow HRSD and external HR systems (e.g., Workday, SAP SuccessFactors).

• Excellent communication, documentation, and stakeholder management skills.

• ServiceNow certifications in HRSD or related modules, including CIS-HRSD certification.

Eligibility: Must be US Citizen or Green Card holder. No third parties.

Our client, a growing IT Services and Consulting firm, are hiring a Senior ServiceNow Strategic Portfolio Management (SPM) Implementation Specialist to join the team remotely on a 3-6 month contract. The successful candidate will lead enterprise-wide migrations to ServiceNow SPM, collaborating with multiple business units and departments to navigate varying and occasionally conflicting priorities.


Responsibilities

• Drive full lifecycle implementation of ServiceNow SPM for government and commercial clients.

• Partner with stakeholders across business units to gather requirements, identify gaps and design effective solutions.

• Oversee migration from legacy platforms, including PlanView and Jira, to ServiceNow SPM.

• Ensure seamless integration of processes, data and reporting across departments.

• Advise on best practices to align ServiceNow SPM with enterprise strategy.

• Act as a trusted consultant, delivering exceptional client engagement and communication.

Skillset

• Demonstrated expertise in implementing ServiceNow SPM within large, complex organizations.

• Deep knowledge of portfolio, program and project management processes.

• Hands-on experience migrating from PlanView, Jira or comparable platforms.

• Excellent problem-solving, analytical and communication abilities.

• Proven ability to balance competing priorities and drive results in a fast-paced environment.

ServiceNow Developer - SecOps / Vulnerability Response
Location: Remote (US only, must be based on US soil)
Employment Type: 6-Month Contract


Our client, a leading US consultancy, are hiring an experienced ServiceNow Developer with strong expertise in Security Operations and Vulnerability Response. This is a hands-on role focused on developing, enhancing and integrating ServiceNow SecOps capabilities to strengthen enterprise security and vulnerability management processes.


Responsibilities

• Design, configure and develop ServiceNow SecOps and Vulnerability Response modules to meet business and security requirements.

• Collaborate with security, infrastructure and ServiceNow platform teams to implement automation and orchestration workflows.

• Integrate ServiceNow with third-party vulnerability scanning and SIEM tools (e.g. Qualys, Tenable, Splunk).

• Develop and maintain custom scripts, business rules and Flow Designer automations.

• Troubleshoot and resolve technical issues related to SecOps modules and integrations.

• Create and maintain technical documentation to support ongoing maintenance and future enhancements.

Skillset

• At least 5 years of ServiceNow development experience, including 3+ years focused on SecOps and Vulnerability Response.

• Strong understanding of security operations workflows, incident response and vulnerability lifecycle management.

• Hands-on experience with integrations using REST/SOAP APIs and MID Servers.

• Proficiency in JavaScript, Glide API and ServiceNow configuration best practices.

• ServiceNow certifications, including CIS-SecOps or Vulnerability Response.

Eligibility: Must be U.S. citizen or a Green Card holder. No third parties.

Our client, a leading IT Consulting firm, are hiring a ServiceNow ITOM/Azure Monitoring Engineer to join their team remotely on a 3 to 6-month contract. The successful candidate will be responsible for monitoring and supporting applications in the Azure Cloud and integrating monitoring data with ServiceNow ITOM.


Responsibilities

• Define and implement standards for monitoring and supporting Azure applications using SCOM, Azure Monitor and other relevant tools.

• Design, deploy and manage synthetic and application performance monitoring solutions.

• Establish monitoring baselines for Azure SaaS, PaaS and IaaS to facilitate efficient troubleshooting and issue resolution.

• Integrate Azure Monitor alerts with ServiceNow ITOM to ensure prompt incident response.

• Develop and maintain monitoring and reporting dashboards for visibility into application and infrastructure health.

• Collaborate with cross-functional teams to diagnose and resolve complex application and infrastructure issues.

• Provide technical support for cloud-based applications and services.

• Document monitoring processes, procedures and troubleshooting workflows for consistency and knowledge sharing.

• Continuously enhance monitoring and support processes through automation, optimization and best practices.

Skillset

• Bachelor’s degree in Computer Science, IT or similar.

• Proven experience with SCOM and Azure Monitor for application and infrastructure monitoring.

• Strong expertise in Azure IaaS, PaaS and SaaS environments.

• Relevant Microsoft Azure certifications (e.g. Azure Administrator, Azure Solutions Architect) are advantageous.

• Experience integrating monitoring solutions with ServiceNow event management.

• Ability to create and maintain monitoring and reporting dashboards.

• Familiarity with Splunk for log analysis is highly desirable.

• Experience with scripting and automation tools.

• Strong communication and interpersonal skills.

Our client, a leading IT consulting firm, is hiring a ServiceNow Consultant with strong SecOps and Vulnerability Response (VR) expertise for a remote 3–6 month contract. The successful candidate will work on a greenfield project supporting a Cloud customer, including future on-prem integrations, while contributing to innovative initiatives that strengthen enterprise security and operational efficiency.



Responsibilities

• Configure, enhance and optimize the ServiceNow Vulnerability Response (VR) module.

• Develop workflows and automation to manage vulnerability triage, prioritization, assignment and remediation tracking.

• Build custom dashboards, reports and metrics to track KPIs and SLA performance.

• Implement and maintain correlation rules linking vulnerability items with CMDB configuration items (CIs).

• Work closely with cybersecurity, infrastructure and application teams to align remediation processes with enterprise risk management objectives.

• Customize and support SecOps modules, including Security Incident Response (SIR), VR and Threat Intelligence.

• Integrate ServiceNow with external tools such as SIEM platforms, email security gateways and vulnerability scanners.

• Design orchestration workflows to automate threat detection and response.

• Develop scripts, business rules, notifications, and dashboards to enhance visibility of threats and vulnerabilities.

• Administer and secure MID Servers to facilitate on-premises communication.

Skillset

• Bachelor’s degree with at least 5 years of ServiceNow development experience, focused on Vulnerability Response (VR) and SecOps.

• Extensive expertise in the SecOps and VR Suite modules.

• Proven experience with REST APIs, IntegrationHub, data import sets, MID Server management and Orchestration.

• Hands-on experience integrating ServiceNow with vulnerability and security tools such as Tenable, Qualys, Splunk and QRadar.

• Strong understanding of cybersecurity principles, vulnerability lifecycle management and risk assessment.

• Proficient in scripting using JavaScript, Glide API and PowerShell, with experience administering MID Servers.

• Excellent analytical skills, attention to detail and ability to communicate effectively with stakeholders.

• Relevant certifications e.g. CSA, CIS–VR, CIS–GRC, CIS–SecOps, Security+, GCIH are a bonus.