ServiceNow Project Manager Jobs

Our client, a global tech organization, is hiring a ServiceNow Program Manager to join the team on a 12-month contract in California. The successful candidate will lead a key transformation program focused on CRM (Customer Relationship Management) and CPQ (Configure, Price, Quote) capabilities on the ServiceNow platform.


Responsibilities

• Lead and oversee the ServiceNow CRM and CPQ transformation program, ensuring successful delivery across all workstreams.

• Report to the VP of Strategic Business Initiatives, providing regular updates to executive leadership.

• Coordinate end-to-end program delivery across business stakeholders, vendors, third-party partners and technical teams.

• Develop and execute the CRM and CPQ program roadmap.

• Manage and coordinate the migration of selected capabilities from Salesforce to ServiceNow.

• Work closely with teams delivering ServiceNow implementation and support services.

• Ensure program delivery aligns with business objectives and overall platform strategy.

• Develop strategic roadmaps for future adoption and expansion of the ServiceNow platform.

• Define and support the strategic direction for CRM and CPQ initiatives.

• Establish and drive key business use cases for ServiceNow across the organization.

Skillset

• Extensive senior-level program or portfolio management experience in large-scale enterprise technology initiatives.

• Proven track record of leading ServiceNow platform programs or implementations.

• Deep knowledge of CRM and CPQ processes, tools and technologies.

• Experience with Salesforce migrations or transformation projects is highly desirable.

• Demonstrated ability to coordinate cross-functional teams, vendors and executive stakeholders effectively.

• Excellent communication skills, including experience presenting updates and reports to executive leadership.

Our client, an established IT Services and Consulting firm, are hiring a ServiceNow Project Manager to join the team remotely on a 9-month contract. The successful candidate will head a significant federal healthcare technology program, overseeing the implementation of Nuvolo across the U.S. Department of Veterans Affairs environment.


Responsibilities

• Act as the primary contractor liaison for Veterans Health Administration (VHA) leadership, managing performance issues and coordinating subject matter expertise.

• Direct a complex, multi-project program with scope and lifecycle budget on par with large federal enterprise initiatives.

• Plan, initiate, manage, execute and close program activities to support and advance the VHA’s mission.

• Manage governance, risk, stakeholder engagement and programme performance reporting.

• Ensure all activities comply with federal regulations and contractual requirements.

• Lead and coordinate cross-functional teams across both technical and business workstreams.

• Drive the enterprise-wide implementation of Nuvolo software, ensuring seamless integration within ServiceNow environments.

Skillset

• Bachelors degree with minimum 4 years’ experience supporting large corporations or government agencies.

• Project Management Professional (PMP) certification or equivalent.

• Proven track record managing large-scale, multi-project programs.

• Experience leading programs through full lifecycle from planning, initiating, executing, monitoring and closing.

• Experience in structured, compliance-driven environments, supporting agency missions.

• Experience with programmes of comparable budget, scale, and complexity.

• Hands-on experience implementing Nuvolo software is a bonus.

• Leadership in ServiceNow implementations.

• Experience within large healthcare organizations or federal healthcare programs, ideally including VA projects is a plus.

Our client, an established IT Services and Consulting firm, are hiring a ServiceNow Program Manager to join the team remotely on a 9-month contract. The successful candidate will lead a large-scale, long-term transformation program within the Federal Government, centered on implementing Nuvolo software across an integrated healthcare system.


Responsibilities

• Lead the full lifecycle delivery of complex healthcare programmes, from planning and initiation through to execution and close-out.

• Drive programme delivery in support of an integrated healthcare system.

• Work in close partnership with the Veterans Affairs department to achieve defined strategic objectives.

• Provide oversight across governance, stakeholder engagement, risk management and reporting.

• Ensure compliance with federal regulations and alignment with enterprise best practice standards.

Skillset

• Master’s degree with a minimum of 10 years’ experience in healthcare programme management.

• At least 6 years’ experience supporting a large corporation or government agency.

• Proven track record delivering programmes within an integrated healthcare system.

• PMP (Project Management Professional) certification or equivalent qualification.

• Certified Scrum Master accreditation and ITIL Intermediate/ITIL Practitioner certification.

• Direct experience implementing Nuvolo software strongly preferred.

• Experience supporting ServiceNow implementations.

• Previous experience within the healthcare sector, ideally in a federal healthcare environment is a plus.

Our client, a growing Digital Transformation consultancy, is hiring a ServiceNow Engagement Manager to join their team remotely on a 6-month contract. The successful candidate will act as the key liaison between clients and internal teams, driving projects to completion efficiently, on schedule and in line with business goals.


Responsibilities

• Lead client engagements from project kick-off through successful delivery.

• Cultivate and sustain strong relationships with clients and key stakeholders.

• Direct project planning, execution and delivery, ensuring scope, schedule and resources are effectively managed.

• Organize and facilitate workshops, meetings and presentations to share progress and insights.

• Proactively identify risks and implement mitigation strategies to ensure project success.

• Deliver timely and transparent updates to senior management and stakeholders.

Skillset

• Bachelor’s degree in Business, Management or a related discipline.

• Minimum of 3 years’ experience in project management or client engagement roles.

• Demonstrated ability to juggle multiple projects and consistently meet deadlines.

• Outstanding communication, interpersonal and leadership skills.

• Strong problem-solving and negotiation capabilities.

• PMP certification or equivalent is a plus.

• Experience working on IT or technology-driven projects.

• Knowledge of Agile methodologies.

Our client, a global professional services organization, is hiring a ServiceNow Architect to join the team on a contract basis. The successful candidate will act as the technical authority and trusted advisor for enterprise-wide ServiceNow implementations, from leading solution designs, providing expert guidance to cross-functional teams and ensuring the ServiceNow platform delivers outstanding business outcomes.


Responsibilities

• Architect and manage enterprise-scale ServiceNow solutions aligned with business goals and technology roadmaps.
• Lead technical discovery sessions and translate business requirements into robust solution architectures.
• Collaborate with stakeholders, project managers and vendors to develop clear technical specifications.
• Establish and maintain architectural standards, best practices and governance frameworks.
• Design and oversee integrations between ServiceNow modules and other enterprise systems.
• Provide technical leadership and mentorship, serving as the escalation point for complex challenges.
• Define and enforce development standards, coding practices and change management procedures.
• Lead delivery of multiple concurrent workplace and safety-focused ServiceNow projects.
• Identify and mitigate technical risks to ensure scalable, secure and maintainable solutions.
• Advise senior leadership on platform capabilities, technical direction and strategic roadmap planning.

Skillset

• Over 8 years of experience in IT service management and enterprise architecture.
• Minimum 5 years of hands-on experience implementing and customising ServiceNow solutions.
• ServiceNow Certified Master Architect (CMA) certification is highly desirable.
• Experience with WSD and HSE modules is a big plus.
• Proven ability to design complex, multi-instance ServiceNow environments with integrations.
• Strong understanding of web services, REST/SOAP APIs and middleware technologies.
• Demonstrated experience managing multiple concurrent projects using Agile/Scrum methodologies.
• Expert-level knowledge of ServiceNow platform capabilities, limitations and best practices.
• Previous experience in real estate or business analysis or is a plus.
• Exceptional communication skills, with the ability to engage effectively at all organizational levels.

Our client, a global leader in the FinTech industry, is hiring a ServiceNow ITFM Product Manager to join the team on a contract basis in Bayern, Germany. The successful candidate will drive the delivery of their Native ServiceNow SaaS solutions, leveraging a blend of strong project management skills and advanced business analysis expertise.


Responsibilities

• Oversee the planning, execution and successful completion of multiple concurrent projects, ensuring alignment with scope, schedule and budget.

• Create and maintain comprehensive project plans, timelines and resource allocation strategies.

• Coordinate cross-functional teams, vendors and stakeholders to manage deliverables and dependencies.

• Lead meetings and calls confidently, capturing and communicating business requirements without constant technical support.

• Track and report on project progress, risks and issues to senior management and stakeholders.

• Develop and implement communication strategies to keep all stakeholders informed and engaged.

• Elicit and analyse business requirements through interviews, workshops and documentation review.

• Convert business needs into detailed functional specifications and user stories.

• Work closely with developers, solution architects, and QA teams to ensure accurate implementation.

• Document business processes, workflows and system interactions to support project execution and future enhancements.

Skillset

• Complete ServiceNow CSA (Certified System Administrator) training within the first 2 months.

• Complete all company-specific LMS training for proprietary applications.

• Participate in hands-on product demos, workshops and knowledge-sharing sessions.

• Strong understanding of ServiceNow ITFM and SaaS solutions.

• Excellent analytical and problem-solving skills, with the ability to translate business needs into actionable requirements.

• Exceptional communication and stakeholder management abilities, including leading meetings and workshops.

Technical Project Manager – ServiceNow Cloud Migration (Contract)
Location: Germany (Hybrid)
Duration: 9 months (January – September)
Languages: Fluent German
Start Date: January 2026


Our client, a global IT Services and Consulting company, is hiring an experienced Technical Project Manager / Programme Manager to join the team in Germany on a nine-month contract. Working on a large-scale transformation programme moving from a single-service provider model to a multi-service provider environment, the successful candidate will lead the on-premise to ServiceNow Cloud migration, from initial assessment and planning through to testing, pilot migration and final go-live.


Responsibilities

• Lead the ServiceNow on-prem to cloud migration project as overall Transition Manager / Programme Manager.

• Assess the current landscape (data, modules, and integrations) and plan a detailed, step-by-step migration roadmap.

• Oversee planning, testing and implementation phases, including a controlled pilot and final migration weekend.

• Manage all stakeholder relationships across the company, clients and ServiceNow (triangle management structure).

• Drive governance, quality assurance and risk management across all project stages.

• Ensure alignment with compliance and KRITIS (critical infrastructure) requirements.

• Deliver a stable, scalable and optimised ServiceNow cloud environment.

Skillset

• At least 10 years of experience managing complex IT transformation projects (in Triangular relationship)

• Minimum of 5 years in the role of Transition Manager / Technical Project Manager within the ServiceNow ecosystem.

• Proven track record delivering on-prem to ServiceNow Cloud migrations end-to-end.

• Strong technical understanding of ServiceNow instances, integrations, and infrastructure.

• Prior experience as a ServiceNow Technical Consultant or equivalent highly desirable.

• Knowledge of KRITIS-relevant environments and associated compliance frameworks.

• Project Management Certification (PMI, PRINCE2 Practitioner, PRINCE2 Agile, Scrum, or equivalent).

• Excellent communication and stakeholder management skills.

• Fluent in German (C2/native) and proficient in English.

Apply now in the link below or reach out to ailsa@alldus.com for more details.

Our client, an IT & Cybersecurity solutions provider, are hiring a ServiceNow IRM Subject Matter Expert to join the team on a contract basis. The successful candidate will lead client engagements, oversee solution delivery, and contribute to go-to-market initiatives, all while ensuring customers quickly realize the value of their ServiceNow investments through scalable, best-in-class solutions.


Responsibilities

• Lead end-to-end ServiceNow Risk & Security Operations engagements, from initial planning through to successful implementation.

• Design and enhance solution offerings, contributing to go-to-market initiatives including client presentations, sales discussions and webinars.

• Partner closely with clients to capture and document requirements, translate business objectives into effective ServiceNow solutions and drive delivery excellence.

• Act as the primary engagement manager, nurturing trusted relationships with senior stakeholders and ensuring alignment across all project activities.

• Oversee and guide delivery teams, ensuring projects are executed to scope, quality and timeline expectations.

• Stay ahead of ServiceNow platform innovations, leveraging new capabilities to continuously improve client outcomes and solution performance.

Skillset

• At least six years’ experience leading and managing ServiceNow Risk and SecOps implementation teams.

• Deep expertise in ServiceNow Risk and SecOps modules, including Integrated Risk Management (IRM), Vulnerability Response (VR), Security Incident Response (SIR) and related solutions.

• Comprehensive understanding of security, risk, and compliance frameworks and best practices.

• Background in consulting or professional services, delivering complex, client-facing projects.

• Relevant professional certifications, such as CISSP, CISA or CISM.

• ServiceNow certifications or accreditations in Risk and SecOps modules.

• Proven analytical and problem-solving abilities, with a focus on driving practical, value-based outcomes.

• Exceptional leadership and communication skills, with a strong track record of stakeholder engagement and management.

ServiceNow Architect (Bilingual – English/French)
Location: Remote (Canada only)
Employment Type: Contract-to-Hire
 

Our client, a leading ServiceNow Elite Partner, are hiring an experienced ServiceNow Architect for a contract-to-hire engagement. The ServiceNow Architect will play a key role in designing, leading and implementing ServiceNow solutions that align with client needs and business objectives. This is a remote role open only to candidates who are Canadian citizens or permanent residents.

 

Responsibilities

• Lead architectural design and delivery of ServiceNow solutions across multiple modules.
• Translate business requirements into technical designs and provide best practice guidance.
• Work closely with stakeholders, developers and project managers to ensure successful solution delivery.
• Oversee integration of ServiceNow with other enterprise systems.
• Provide mentorship to technical teams and support client workshops.
• Ensure adherence to ServiceNow platform governance and standards.

Skillset

• Proven experience as a ServiceNow Architect with multiple successful implementations.
• Deep expertise across several ServiceNow modules (ITSM, ITOM, HRSD, CSM etc.).
• Strong knowledge of ServiceNow best practices, design patterns and platform capabilities.
• Bilingual (English/French) – professional working proficiency in both languages.
• Excellent communication and stakeholder management skills.
• Must be a Canadian citizen or permanent resident.