ServiceNow Architect Jobs

ServiceNow ITOM Technical Consultant
Location: Paris, France (2 days onsite per week)
Start: September 2026
Duration: Full-time Contract


Our client, a luxury goods organization in Paris, are hiring a ServiceNow ITOM Technical Consultant to join their team on a full-time contract. The successful candidate will play a key role in delivering and enhancing ITOM capabilities, working closely with technical and functional stakeholders in a fast-paced enterprise environment.


Responsibilities

• Design, configure, develop and enhance ServiceNow ITOM solutions aligned with business and technical requirements.

• Support the ongoing improvement of Configuration Management processes, including CI data quality, relationships and governance.

• Develop and customize ServiceNow applications using JavaScript, Glide APIs, business rules, client scripts, UI policies and other platform scripting capabilities.

• Troubleshoot and resolve technical issues across ITOM modules, ensuring platform stability and performance.

• Collaborate with infrastructure, operations, and architecture teams to improve visibility of IT services and operational processes.

Skillset

• Strong hands-on experience with ServiceNow ITOM implementations.

• Expertise in ServiceNow Discovery, Service Mapping and CMDB.

• Strong JavaScript and ServiceNow scripting skills, including platform customization and development.

• Proven experience configuring, developing, and enhancing ITOM solutions.

• Ability to work independently while collaborating effectively with global teams and stakeholders.

• Fluent English required; French language skills are an advantage.

Interested? Please apply below or contact ailsa@alldus.com for more info. 

ServiceNow Technical Architect - HAM & Service Mapping
Location: Hybrid - South Brussels (occasional onsite required)
Contract: Initial 6 months, with strong extension potential to 12 months


Our client, a leading global consulting firm, is hiring an experienced ServiceNow Technical Architect to join a major enterprise transformation programme in Brussels, Belgium. This is an opportunity to play a key role within a mature ServiceNow environment as the client expands its platform with additional modules. You'll work closely with business stakeholders to shape requirements, define technical solutions and provide architectural leadership to an established development team.


Responsibilities

• Engage with business stakeholders to understand and refine requirements.

• Translate business needs into clear technical and architectural designs.

• Lead and guide the development team throughout the implementation lifecycle.

• Drive best practice across ServiceNow architecture and solution design.

• Provide technical leadership for the rollout of Hardware Asset Management (HAM) and Service Mapping.

• Ensure scalable, maintainable and high-quality ServiceNow solutions.

Skillset

• Extensive experience as a ServiceNow Technical Architect.

• Proven delivery experience with Hardware Asset Management (HAM) and Service Mapping

• Strong ability to bridge the gap between business and technical teams.

• Experience leading developers and overseeing solution delivery.

• Excellent stakeholder management and communication skills.

• Experience working with global consultancies would be highly advantageous.

Interested? Apply below or please reach out to ailsa@alldus.com with any questions, attaching your latest CV. 

ServiceNow IRM Developer
Location: Zurich, Switzerland (2-3 days onsite per week)
Contract: Full-time until the end of the year
Languages: English and German


Our client, a leading Swiss Banking organisation, is hiring an experienced ServiceNow IRM Developer to join their team in Zurich on a contract basis until the end of 2026, contributing to a  high-profile transformation programme utilising your expertise in ServiceNow IRM (Integrated Risk Management) solutions.


Responsibilities

• Develop and configure ServiceNow IRM solutions in line with business and regulatory requirements.
• Build workflows, integrations and customisations following ServiceNow best practices.
• Collaborate with architects, business analysts and stakeholders to deliver high-quality solutions.
• Support testing, deployment and ongoing optimisation of the platform.

Skillset

• Strong hands-on experience developing ServiceNow IRM (Integrated Risk Management) solutions.
• Excellent knowledge of ServiceNow development, scripting, Flow Designer and integrations.
• Experience working within regulated environments, such as banking or financial services.
• Strong communication skills in English and the ability to work with cross-functional teams.
• German language reading and comprehension skills to support collaboration with local documentation and stakeholders.

Interested? Hit the Apply Now link below or email your CV directly to nicolam@alldus.com.

• Lead the architecture and overall solution design for the ServiceNow Security Incident Response (SIR) implementation.
• Engage with security, infrastructure and business stakeholders to gather and validate requirements.
• Design scalable, secure and maintainable ServiceNow solutions aligned with platform best practices.
• Provide technical leadership and architectural guidance throughout the project lifecycle.
• Define integration strategies with security tools such as SIEM, vulnerability management and threat intelligence platforms.
• Review and oversee solution configuration and development to ensure architectural standards are maintained.
• Support workshops, solution documentation and technical design sessions.
• Identify risks, dependencies and opportunities for process improvement.
• Collaborate with project managers, developers and customer teams to ensure successful delivery.

• Extensive experience as a ServiceNow Architect delivering enterprise-scale implementations.
• Proven expertise implementing Security Incident Response (SIR) within the ServiceNow platform.
• Strong understanding of the ServiceNow Security Operations (SecOps) suite.
• Experience designing complex integrations with third-party security technologies.
• Excellent knowledge of ServiceNow architecture, data model, CMDB, workflows, Flow Designer, IntegrationHub and platform best practices.
• ServiceNow Certified System Administrator (CSA), ServiceNow Certified Technical Architect (CTA) and/or ServiceNow Certified Implementation Specialist - Security Incident Response or Security Operations is a plus.
• Strong stakeholder management and communication skills.
• Experience working in enterprise or telecommunications environments is highly desirable.
• Ability to work independently in a remote delivery team.

Our client, an elite ServiceNow Partner, are hiring a ServiceNow HRSD Developer to join their team remotely, on a contract basis. The successful candidate will be responsible for designing, developing and implementing complex solutions on the ServiceNow platform, collaborating with other developers and stakeholders to ensure the successful delivery of projects.


Responsibilities

• Design, develop, and implement HRSD solutions on the ServiceNow platform.

• Customize and configure HRSD modules to meet specific business requirements.

• Develop and maintain ServiceNow workflows, business rules, UI policies and client scripts.

• Collaborate with HR stakeholders to understand business processes and requirements.

• Implement and optimize HRSD processes to streamline and improve HR service delivery.

• Integrate ServiceNow with other HR systems and external applications as needed.

• Implement automation solutions to enhance efficiency and reduce manual processes.

• Collaborate with ServiceNow administrators, architects and other developers to ensure seamless integration and functionality.

• Create and maintain technical documentation related to ServiceNow configurations, customizations and integrations.

• Document HRSD processes and workflows for reference and training purposes.

Skillset

• Bachelor's degree in computer science, Information Technology or similar.

• Proven experience as a ServiceNow Developer with a focus on HRSD.

• Strong understanding of HR service delivery processes.

• Experience with ServiceNow platform modules, including Incident Management, Request Management and Knowledge Management.

• Excellent communication and interpersonal skills.

ServiceNow Developer (SC Cleared) - Telecoms Client
Contract: 6 Months Initial Contract
Location: UK (Hybrid/Remote)
IR35: Inside IR35
Clearance: Active SC Clearance Required


Our client, a leading UK Telecoms organisation, are hiring a highly skilled ServiceNow Developer to join the London team and work on a critical programme of work. This is an initial 6-month contract with a strong likelihood of extension, offering the opportunity to work on a long-term engagement within a large-scale enterprise environment.


Responsibilities

• Design, develop, configure, and customise ServiceNow applications and modules to meet business requirements.

• Build and maintain high-quality, scalable ServiceNow solutions aligned with platform best practices.

• Develop and support integrations between ServiceNow and external systems using REST and SOAP APIs.

• Collaborate with business analysts, architects, and stakeholders to translate requirements into technical solutions.

• Support continuous improvement of ServiceNow processes, workflows, and automation capabilities.

• Ensure all development activities adhere to governance, security, and compliance standards.

Skillset

• Active SC Clearance is essential for this role.

• Strong hands-on ServiceNow development experience within complex enterprise environments.

• Expertise in JavaScript, Business Rules, Script Includes, Client Scripts, UI Policies, Flow Designer, and Integration Hub.

• Experience building and supporting REST/SOAP API integrations.

• Strong knowledge of ITSM processes and ServiceNow platform best practices.

• Ability to design, develop, and troubleshoot scalable ServiceNow solutions with minimal supervision.

• Experience working in Agile delivery teams.

• ServiceNow CSA and/or CAD certifications is a bonus.

• Experience within Telecommunications or large infrastructure environments.

• Exposure to ITOM, CMDB, Discovery or Service Mapping.

Please contact nicolam@alldus.com with any questions and your latest CV. 

ServiceNow HRSD Developer
Location: Remote (Canada)
Employment Type: Long Term Contract 


Our client, a growing Business Consulting firm, are hiring a ServiceNow HR Service Delivery (HRSD) Developer to join their digital transformation team. The successful candidate will be responsible for designing, developing, configuring, and customizing ServiceNow HRSD solutions that enhance the employee experience and streamline HR processes.


Responsibilities

• Design, develop and implement ServiceNow HRSD modules and applications, including Case and Knowledge Management, Employee Center, Lifecycle Events and related HR integrations.

• Customize and configure the ServiceNow platform using best practices in scripting (client scripts, UI policies, business rules, flow designer etc.)

• Collaborate with HR and IT stakeholders to translate business requirements into effective technical solutions.

• Develop and maintain integrations between ServiceNow and third-party HR systems (e.g. Workday, SAP SuccessFactors, etc.)

• Ensure adherence to ServiceNow development standards, security policies and governance processes.

• Conduct unit testing, UAT support and deploy solutions through established SDLC processes.

• Troubleshoot issues, optimize performance and provide ongoing support for ServiceNow HRSD applications.

• Stay current with ServiceNow platform releases and HRSD-related innovations to recommend improvements and enhancements.

Skillset

• At least 3 years of experience as a ServiceNow Developer, with a minimum of 2 years in HR Service Delivery (HRSD).

• Strong knowledge of ServiceNow platform architecture, scripting and configuration.

• Hands-on experience with HRSD modules such as Case Management, Employee Center and Lifecycle Events.

• Experience developing integrations via REST/SOAP APIs, MID Server and IntegrationHub.

• Proficiency with JavaScript, HTML and AngularJS (or similar front-end technologies).

• Solid understanding of HR processes and data structures.

• Familiarity with Agile methodologies and tools (e.g. Jira, Azure DevOps).

• Excellent communication and collaboration skills with a remote, distributed team.

• ServiceNow Certified System Administrator (CSA) and ServiceNow Certified Implementation Specialist - HRSD is a bonus.