ServiceNow Developer Jobs

Our client, an IT Services firm specializing in the legal sector, are hiring an experienced ServiceNow Custom Applications Developer to join the team in Chicago on a contract basis. The successful candidate will be responsible for designing, building and deploying bespoke solutions on the ServiceNow App Engine, including the development of workflows, integrations, automation and customised user interfaces that enable key business operations.


Responsibilities

• Design and develop custom applications using App Engine Studio, Flow Designer and scoped application frameworks.

• Create custom tables, data models, workflows, forms and user interface components tailored to business needs.

• Develop application logic for routing, assignment, dispatching and fulfilment processes.

• Author and maintain complex business rules, script includes, client scripts and UI actions.

• Build and manage REST/SOAP integrations with external systems.

• Implement Automated Test Framework (ATF) scenarios to ensure quality and support regression testing.

• Ensure solutions are scalable, secure, maintain platform health and remain upgrade-safe.

• Work closely with product owners and business analysts to gather requirements and translate them into technical designs.

• Provide support for troubleshooting, resolving defects and continuously improving custom applications.

• Maintain comprehensive documentation, architectural diagrams and deployment artefacts.

Skillset

• Minimum of 3 years of ServiceNow development experience, with proven expertise in custom application development.

• Strong skills in JavaScript and ServiceNow scripting.

• Experience with Field Service Management (FSM) concepts, including dispatching, assignment and work order lifecycle, is a plus.

• ServiceNow CSA and CAD certifications are desirable.

Our client, an IT Services firm driving innovation in the legal industry, are hiring a ServiceNow Project Manager to join the team on a contract basis in Chicago. The successful candidate will oversee the planning, execution and delivery of ServiceNow projects, while also serving as the key point of contact between stakeholders, technical teams and leadership to ensure projects are completed on time, on budget and to specification.


Responsibilities

• Oversee the end-to-end project lifecycle, from requirements gathering through deployment and hypercare.

• Lead project planning, scheduling, resource allocation, issue resolution and risk management.

• Collect and analyse business requirements, translating them into actionable user stories and acceptance criteria.

• Collaborate with developers, architects and administrators on solution design and configuration.

• Facilitate Agile ceremonies, including daily stand-ups, sprint planning, backlog grooming and retrospectives.

• Manage UAT cycles, testing plans, and ensure timely resolution of feedback.

• Ensure projects adhere to ITIL, governance frameworks and ServiceNow best practices.

• Monitor project status, KPIs, and deliverables using JIRA, ServiceNow or equivalent tools.

• Provide clear and timely communication of progress, risks and escalations to leadership and stakeholders.

• Lead change management efforts, including user training and adoption strategies.

Skillset

• At least 5 years of experience in ServiceNow project or program management.

• In-depth understanding of ITSM/ITIL processes and the capabilities of the ServiceNow platform.

• Proven experience leading Agile delivery teams.

• PMP, CSM or ITIL certifications are a big plus.

Our client, an IT Services firm specializing in the legal sector, are hiring a ServiceNow Administrator to join their Chicago team on a contract basis. The successful candidate will play a key role in maintaining the smooth, efficient and reliable operation of the ServiceNow platform, taking ownership of its daily management, configuration and optimization.


Responsibilities

• Oversee the daily administration, monitoring and maintenance of the ServiceNow platform.

• Configure forms, fields, UI policies, client scripts, business rules, notifications and access controls.

• Manage user accounts, roles, groups and permissions.

• Maintain CMDB accuracy, manage discovery schedules and ensure correct CI relationships.

• Support ITSM processes, including incident, request, change and problem management.

• Assist with upgrades, patching, cloning and overall instance management.

• Troubleshoot platform issues and liaise with developers or vendors when required.

• Create and maintain reports, dashboards and performance analytics.

• Ensure adherence to ITIL processes and governance standards.

• Provide user support, guidance and basic platform training.

Skillset

• At least 2 years of experience working as a ServiceNow Administrator.

• ServiceNow Certified System Administrator (CSA) certification is preferred.

• Strong understanding of ITIL frameworks and processes.

• Excellent troubleshooting abilities with a focus on enhancing operational efficiency.

Our client, an innovator in the eCommerce industry, is hiring an experienced ServiceNow FSM Developer to join the team in Arizona on a contract basis. The successful candidate will be responsible for designing, configuring and optimizing Field Service Management solutions on the ServiceNow platform, covering everything from efficient dispatching models and automated work order lifecycles to mobile technician enablement, inventory and asset tracking and seamless FSM integration with other key systems.


Responsibilities

• Design, configure and customize ServiceNow FSM applications, including work order creation, assignment rules, dispatching and scheduling.

• Implement dispatching logic, technician availability models, shift rules and routing optimization.

• Enhance work order lifecycle processes, including parts management, SLAs and service request fulfilment.

• Configure and maintain FSM Mobile capabilities for real-time updates for field technicians.

• Integrate FSM with ITSM, CMDB, Asset Management, Inventory and Customer Service Management modules.

• Develop custom applications and extensions using App Engine, Flow Designer, Script Includes, Business Rules and Client Scripts.

• Create dynamic visualizations such as maps, calendars and technician schedules using FSM Workspace and UI Builder.

• Support integrations with third-party systems via REST/SOAP APIs, IntegrationHub and MID Server.

• Build ATF tests to validate FSM workflows, routing logic, and regression scenarios.

• Facilitate workshops with dispatch teams and operational leads to gather requirements and demonstrate solutions.

Skillset

• At least 3 years of ServiceNow development experience, including a minimum of 2 years focused on FSM.

• Practical experience with ServiceNow Work Orders, Task Assignment, Scheduling, Dispatcher Workspace and FSM Mobile.

• Strong knowledge of SLAs, routing logic, assignment rules, resource capacity and operational workflows.

• Proficiency in JavaScript, Flow Designer, Script Includes, Business Rules and ServiceNow UI components.

• Experience integrating FSM with ITSM, CMDB, HRSD or ERP systems.

• Familiarity with ATF, platform health monitoring, CSDM and ServiceNow upgrade best practices.

• CSA and CIS-FSM certifications preferred; CAD or CIS-ITSM certifications are a plus.

Our client, a global insurance organization, are hiring a skilled ServiceNow Integrations Engineer to join their team on a contract basis in Illinois. The successful candidate will design, develop, and maintain seamless integrations between ServiceNow and enterprise systems, playing a crucial role in driving automation, workflow connectivity and efficient data exchange across the business.


Responsibilities

• Design, develop and maintain integrations between ServiceNow and enterprise systems such as Azure DevOps and Jira DevOps.

• Enable automated work item creation, CI/CD updates and release workflow management.

• Build bi-directional integrations to synchronise incidents, changes, tasks, stories and sprint metrics.

• Implement Dynatrace integrations for event ingestion, alert normalisation, CMDB enrichment and automated ticket creation.

• Configure and manage Workday integrations for HRSD, user provisioning and lifecycle events.

• Leverage IntegrationHub, Flow Designer, REST/SOAP APIs, MID Server and scripted APIs to deliver tailored integration solutions.

• Design secure, scalable integration architectures following platform best practices and enterprise security standards.

• Develop integration logic for data transformation, normalisation, error handling and retry mechanisms.

• Monitor, troubleshoot and resolve integration issues to ensure reliable system performance.

• Collaborate with architects, developers, HR, DevOps and IT operations teams to support ongoing automation initiatives.

Skillset

• Minimum of 3 years of hands-on experience with ServiceNow integrations.

• CSA certification is mandatory; additional certifications such as CIS-ITSM, CAD, or IntegrationHub is a bonus.

• Strong expertise with REST and SOAP APIs, JSON, XML, OAuth, Basic Auth and token-based authentication.

• Proven track record integrating ServiceNow with Azure DevOps, Jira DevOps, Dynatrace and Workday.

• Proficient in ServiceNow IntegrationHub, Flow Designer, Scripted REST APIs and MID Server configuration.

• Solid understanding of ITSM, ITOM and HRSD processes that support integration use cases.

• Excellent troubleshooting and analytical skills for diagnosing and resolving complex integration issues.

Lead Functional Consultant – ServiceNow IRM
Location: Netherlands (Hybrid)
Engagement: Freelance/contract
Contract Duration: 6 months (potential extension based on project needs)


Our client, a leading retail pharmaceutical company in the Netherlands is hiring an experienced Lead Functional Consultant specializing in ServiceNow Integrated Risk Management (IRM). The successful candidate will drive the functional design, implementation and enhancement of ServiceNow IRM capabilities to support enterprise-level governance, risk and compliance (GRC) initiatives.


Responsibilities

• Serve as the functional lead for ServiceNow IRM, acting as the primary liaison between business stakeholders and technical teams.

• Translate business requirements into functional specifications, user stories and solution designs within the ServiceNow IRM framework.

• Lead workshops, requirement-gathering sessions and design reviews with risk, compliance, security and IT stakeholders.

• Configure and enhance IRM modules including Policy & Compliance, Risk Management, Audit Management and Vendor Risk.

• Ensure alignment of the IRM solution with industry best practices, regulatory requirements and internal governance standards.

• Oversee functional testing, UAT support and overall solution quality.

• Collaborate with developers and architects to ensure functional integrity and successful delivery of enhancements and new features.

• Provide expertise in process optimization, workflow design, data modelling and reporting within the IRM ecosystem.

• Deliver documentation including functional designs, process flows, training materials and operational procedures.

• Support change management and user adoption across the business.

Skillset

• Proven experience as a functional consultant or lead within ServiceNow IRM/GRC implementations.

• Strong understanding of governance, risk and compliance processes within enterprise environments.

• Experience delivering end-to-end IRM solutions including requirements gathering, design, configuration and testing.

• Excellent stakeholder management and communication skills, capable of engaging both technical and non-technical audiences.

• Ability to operate independently and lead small teams or workstreams.

• ServiceNow certifications (e.g., CIS-IRM, CSA) highly preferred.

• Experience working in regulated industries (pharma, healthcare, retail) is a strong advantage.

• Familiarity with Dutch regulatory standards is a plus.

• Ability to work on-site in the Netherlands as required.

How to Apply

Interested candidates should submit a CV outlining relevant ServiceNow IRM experience along with availability and daily rate expectations.

ServiceNow Developer - SecOps / Vulnerability Response
Location: Remote (US only, must be based on US soil)
Employment Type: 6-Month Contract


Our client, a leading US consultancy, are hiring an experienced ServiceNow Developer with strong expertise in Security Operations and Vulnerability Response. This is a hands-on role focused on developing, enhancing and integrating ServiceNow SecOps capabilities to strengthen enterprise security and vulnerability management processes.


Responsibilities

• Design, configure and develop ServiceNow SecOps and Vulnerability Response modules to meet business and security requirements.

• Collaborate with security, infrastructure and ServiceNow platform teams to implement automation and orchestration workflows.

• Integrate ServiceNow with third-party vulnerability scanning and SIEM tools (e.g. Qualys, Tenable, Splunk).

• Develop and maintain custom scripts, business rules and Flow Designer automations.

• Troubleshoot and resolve technical issues related to SecOps modules and integrations.

• Create and maintain technical documentation to support ongoing maintenance and future enhancements.

Skillset

• At least 5 years of ServiceNow development experience, including 3+ years focused on SecOps and Vulnerability Response.

• Strong understanding of security operations workflows, incident response and vulnerability lifecycle management.

• Hands-on experience with integrations using REST/SOAP APIs and MID Servers.

• Proficiency in JavaScript, Glide API and ServiceNow configuration best practices.

• ServiceNow certifications, including CIS-SecOps or Vulnerability Response.

Eligibility: Must be U.S. citizen or a Green Card holder. No third parties.

ServiceNow Custom Integrations Specialist
Location: Remote in EU
Contract: 6 weeks Full-time
Start Date: Immediate


Our client, a global tech organization, are hiring a highly skilled ServiceNow Developer to join the team remotely. The successful candidate will design and build custom integrations linking applications like SuccessFactors with ServiceNow’s AI Search. The role focuses on creating and maintaining custom connectors and integration logic using ServiceNow APIs and scripting.


Responsibilities

• Develop and implement custom connectors between ServiceNow and external systems (SuccessFactors, LeanIX, Arix).

• Integrate data and workflows into the ServiceNow AI Search experience.

• Use IntegrationHub, REST/SOAP APIs and custom scripts to create reliable integrations.

• Document data mappings, workflows and technical designs.

• Troubleshoot and optimize integration performance.

• Ensure security, compliance and scalability of integrations.

Skillset

• 5+ years’ experience as a ServiceNow Developer with a focus on integrations.

• ServiceNow Certified Application Developer (CAD) or Implementation Specialist is a plus.

• Strong knowledge of REST/SOAP APIs, IntegrationHub, and JavaScript scripting in ServiceNow.

• Experience integrating SuccessFactors, LeanIX, or Arix (ideally all three).

• Understanding of authentication protocols (OAuth, SAML, API keys).

• Familiarity with AI Search or Now Assist is a plus.

• Experience in Agile/DevOps environments.

• Excellent problem-solving and documentation skills.

ServiceNow ITOM Technical Consultant
Location: Remote (CET + 2 time zone)
Contract Duration: 3 Months (with potential extension)
Start Date: ASAP


Our client, a leading Banking organization, are hiring an experienced ServiceNow ITOM Technical Consultant to join their team on a 3-month remote contract. The successful  candidate will be responsible for working closely with technical teams, stakeholders and ServiceNow platform owners to design, configure and implement ITOM capabilities, ensuring alignment with best practices and business goals.


Responsibilities

• Implement, configure and customize the ServiceNow ITOM suite, including Discovery and Service Mapping, Event Management, Cloud Management / Orchestration and Operational Intelligence.
• Integrate ITOM with other ServiceNow modules such as ITSM, ITAM and CMDB.
• Develop and maintain Discovery patterns, probes and sensors.
• Ensure CMDB data integrity and normalization.
• Troubleshoot technical issues and provide subject matter expertise on ITOM capabilities.
• Collaborate with ServiceNow architects, developers and client stakeholders to translate business needs into technical solutions.
• Deliver documentation, configuration guides and operational handover materials.

Skillset

• At least 3 years of hands-on ServiceNow ITOM implementation experience.
• Strong technical background in ServiceNow Discovery, Service Mapping and Event Management.
• ServiceNow certifications such as Certified Implementation Specialist – ITOM and/or ServiceNow System Administrator are a bonus.
• Proven experience with CMDB data modeling, reconciliation and maintenance.
• Familiarity with cloud and infrastructure environments (AWS, Azure, VMware).
• Scripting experience using JavaScript, PowerShell or Python.
• Excellent troubleshooting, communication and stakeholder management skills.

ServiceNow ITOM Technical Consultant
Location: Remote (CET + 2 time zone)
Contract Duration: 3 Months (with potential extension)
Start Date: ASAP



Our client, a leading banking organisation, is hiring an ITOM Technical Consultant to join their team on a 3-month remote contract. The successful candidate will play a hands-on role in delivering high-quality IT Operations Management (ITOM) solutions across the full suite of ServiceNow modules. This role involves close collaboration with technical teams, stakeholders, and ServiceNow platform owners to design, configure and implement robust ITOM capabilities.


Responsibilities

• Implement, configure and customize the ServiceNow ITOM suite, including Discovery and Service Mapping, Event Management, Cloud Management / Orchestration and Operational Intelligence.

• Integrate ITOM with other ServiceNow modules (e.g. ITSM, ITAM, CMDB).

• Develop and maintain Discovery patterns, probes and sensors.

• Ensure CMDB data integrity and normalization.

• Troubleshoot technical issues and provide subject matter expertise on ITOM capabilities.

• Collaborate with ServiceNow architects, developers and client stakeholders to translate business needs into technical solutions.

• Deliver documentation, configuration guides and operational handover materials.

Skillset

• At least 3  years of hands-on ServiceNow ITOM implementation experience.

• Strong technical background in ServiceNow Discovery, Service Mapping and Event Management.

• ServiceNow certifications such as Certified Implementation Specialist – ITOM, ServiceNow System Administrator are a big plus.

• Proven experience with CMDB data modeling, reconciliation and maintenance.

• Familiarity with cloud and infrastructure environments (AWS, Azure, VMware, etc.)

• Scripting experience using JavaScript, PowerShell or Python.

• Excellent troubleshooting, communication and stakeholder management skills.

ServiceNow CSM Principal Technical Consultant
Location: Remote in EU
Contract Type: 3-Month Rolling Contract


Our client, a leading automotive consultancy, is hiring an experienced ServiceNow Technical Lead with strong expertise in Customer Service Management (CSM) to join their digital transformation programme. The successful candidate will be responsible for leading the technical design, development, and delivery of ServiceNow CSM solutions aligned with business objectives.


Responsibilities

• Lead the end-to-end technical implementation of ServiceNow CSM modules and integrations.
• Collaborate with business analysts, architects, and stakeholders to translate requirements into scalable technical solutions.
• Provide technical leadership and best practice guidance to developers and platform administrators.
• Design and implement workflows, service portals, integrations, and automation using Flow Designer, IntegrationHub, and related ServiceNow capabilities.
• Ensure alignment with ITIL and enterprise architecture standards.
• Conduct code reviews, performance tuning, and quality assurance checks.
• Support production deployments and post-implementation improvements.
• Produce and maintain technical documentation.

Skillset

• Proven experience as a ServiceNow Technical Lead or Senior Developer, specifically within CSM implementations.
• Strong understanding of ServiceNow architecture, scripting (JavaScript, Glide), and integration technologies (REST/SOAP APIs, MID Server, etc.).
• Experience with automotive industry clients or large enterprise environments preferred.
• ServiceNow Certified System Administrator (CSA) required; CSM and Application Developer certifications desirable.
• Excellent communication and stakeholder management skills.
• Fluent in English; German language skills are an advantage.

Apply Now in the link below or reach out to ailsa@alldus.com for more details.

ServiceNow HRSD Developer
Location: Remote (Canada)
Employment Type: Long Term Contract 


Our client, a growing Business Consulting firm, are hiring a ServiceNow HR Service Delivery (HRSD) Developer to join their digital transformation team. The successful candidate will be responsible for designing, developing, configuring, and customizing ServiceNow HRSD solutions that enhance the employee experience and streamline HR processes.


Responsibilities

• Design, develop and implement ServiceNow HRSD modules and applications, including Case and Knowledge Management, Employee Center, Lifecycle Events and related HR integrations.

• Customize and configure the ServiceNow platform using best practices in scripting (client scripts, UI policies, business rules, flow designer etc.)

• Collaborate with HR and IT stakeholders to translate business requirements into effective technical solutions.

• Develop and maintain integrations between ServiceNow and third-party HR systems (e.g. Workday, SAP SuccessFactors, etc.)

• Ensure adherence to ServiceNow development standards, security policies and governance processes.

• Conduct unit testing, UAT support and deploy solutions through established SDLC processes.

• Troubleshoot issues, optimize performance and provide ongoing support for ServiceNow HRSD applications.

• Stay current with ServiceNow platform releases and HRSD-related innovations to recommend improvements and enhancements.

Skillset

• At least 3 years of experience as a ServiceNow Developer, with a minimum of 2 years in HR Service Delivery (HRSD).

• Strong knowledge of ServiceNow platform architecture, scripting and configuration.

• Hands-on experience with HRSD modules such as Case Management, Employee Center and Lifecycle Events.

• Experience developing integrations via REST/SOAP APIs, MID Server and IntegrationHub.

• Proficiency with JavaScript, HTML and AngularJS (or similar front-end technologies).

• Solid understanding of HR processes and data structures.

• Familiarity with Agile methodologies and tools (e.g. Jira, Azure DevOps).

• Excellent communication and collaboration skills with a remote, distributed team.

• ServiceNow Certified System Administrator (CSA) and ServiceNow Certified Implementation Specialist – HRSD is a bonus.

ServiceNow Architect (Bilingual – English/French)
Location: Remote (Canada only)
Employment Type: Contract-to-Hire
 

Our client, a leading ServiceNow Elite Partner, are hiring an experienced ServiceNow Architect for a contract-to-hire engagement. The ServiceNow Architect will play a key role in designing, leading and implementing ServiceNow solutions that align with client needs and business objectives. This is a remote role open only to candidates who are Canadian citizens or permanent residents.

 

Responsibilities

• Lead architectural design and delivery of ServiceNow solutions across multiple modules.
• Translate business requirements into technical designs and provide best practice guidance.
• Work closely with stakeholders, developers and project managers to ensure successful solution delivery.
• Oversee integration of ServiceNow with other enterprise systems.
• Provide mentorship to technical teams and support client workshops.
• Ensure adherence to ServiceNow platform governance and standards.

Skillset

• Proven experience as a ServiceNow Architect with multiple successful implementations.
• Deep expertise across several ServiceNow modules (ITSM, ITOM, HRSD, CSM etc.).
• Strong knowledge of ServiceNow best practices, design patterns and platform capabilities.
• Bilingual (English/French) – professional working proficiency in both languages.
• Excellent communication and stakeholder management skills.
• Must be a Canadian citizen or permanent resident.

Our client, an elite ServiceNow Partner, are hiring a ServiceNow HRSD Developer to join their team in Cambridge, MA on a contract basis. The successful candidate will be responsible for designing, developing and implementing complex solutions on the ServiceNow platform, collaborating with other developers and stakeholders to ensure the successful delivery of projects.


Responsibilities

• Design, develop, and implement HRSD solutions on the ServiceNow platform.

• Customize and configure HRSD modules to meet specific business requirements.

• Develop and maintain ServiceNow workflows, business rules, UI policies and client scripts.

• Collaborate with HR stakeholders to understand business processes and requirements.

• Implement and optimize HRSD processes to streamline and improve HR service delivery.

• Integrate ServiceNow with other HR systems and external applications as needed.

• Implement automation solutions to enhance efficiency and reduce manual processes.

• Collaborate with ServiceNow administrators, architects and other developers to ensure seamless integration and functionality.

• Create and maintain technical documentation related to ServiceNow configurations, customizations and integrations.

• Document HRSD processes and workflows for reference and training purposes.

Skillset

• Bachelor’s degree in computer science, Information Technology or similar.

• Proven experience as a ServiceNow Developer with a focus on HRSD.

• Strong understanding of HR service delivery processes.

• Experience with ServiceNow platform modules, including Incident Management, Request Management and Knowledge Management.

• Excellent communication and interpersonal skills.