ServiceNow Project Manager Jobs

Our client, a global leader in the FinTech industry, is hiring a ServiceNow ITFM Product Manager to join the team on a contract basis in Bayern, Germany. The successful candidate will drive the delivery of their Native ServiceNow SaaS solutions, leveraging a blend of strong project management skills and advanced business analysis expertise.


Responsibilities

• Oversee the planning, execution and successful completion of multiple concurrent projects, ensuring alignment with scope, schedule and budget.

• Create and maintain comprehensive project plans, timelines and resource allocation strategies.

• Coordinate cross-functional teams, vendors and stakeholders to manage deliverables and dependencies.

• Lead meetings and calls confidently, capturing and communicating business requirements without constant technical support.

• Track and report on project progress, risks and issues to senior management and stakeholders.

• Develop and implement communication strategies to keep all stakeholders informed and engaged.

• Elicit and analyse business requirements through interviews, workshops and documentation review.

• Convert business needs into detailed functional specifications and user stories.

• Work closely with developers, solution architects, and QA teams to ensure accurate implementation.

• Document business processes, workflows and system interactions to support project execution and future enhancements.

Skillset

• Complete ServiceNow CSA (Certified System Administrator) training within the first 2 months.

• Complete all company-specific LMS training for proprietary applications.

• Participate in hands-on product demos, workshops and knowledge-sharing sessions.

• Strong understanding of ServiceNow ITFM and SaaS solutions.

• Excellent analytical and problem-solving skills, with the ability to translate business needs into actionable requirements.

• Exceptional communication and stakeholder management abilities, including leading meetings and workshops.

Technical Project Manager – ServiceNow Cloud Migration (Contract)
Location: Germany (Hybrid)
Duration: 9 months (January – September)
Languages: Fluent German
Start Date: January 2026


Our client, a global IT Services and Consulting company, is hiring an experienced Technical Project Manager / Programme Manager to join the team in Germany on a nine-month contract. Working on a large-scale transformation programme moving from a single-service provider model to a multi-service provider environment, the successful candidate will lead the on-premise to ServiceNow Cloud migration, from initial assessment and planning through to testing, pilot migration and final go-live.


Responsibilities

• Lead the ServiceNow on-prem to cloud migration project as overall Transition Manager / Programme Manager.

• Assess the current landscape (data, modules, and integrations) and plan a detailed, step-by-step migration roadmap.

• Oversee planning, testing and implementation phases, including a controlled pilot and final migration weekend.

• Manage all stakeholder relationships across the company, clients and ServiceNow (triangle management structure).

• Drive governance, quality assurance and risk management across all project stages.

• Ensure alignment with compliance and KRITIS (critical infrastructure) requirements.

• Deliver a stable, scalable and optimised ServiceNow cloud environment.

Skillset

• At least 10 years of experience managing complex IT transformation projects (in Triangular relationship)

• Minimum of 5 years in the role of Transition Manager / Technical Project Manager within the ServiceNow ecosystem.

• Proven track record delivering on-prem to ServiceNow Cloud migrations end-to-end.

• Strong technical understanding of ServiceNow instances, integrations, and infrastructure.

• Prior experience as a ServiceNow Technical Consultant or equivalent highly desirable.

• Knowledge of KRITIS-relevant environments and associated compliance frameworks.

• Project Management Certification (PMI, PRINCE2 Practitioner, PRINCE2 Agile, Scrum, or equivalent).

• Excellent communication and stakeholder management skills.

• Fluent in German (C2/native) and proficient in English.

Apply now in the link below or reach out to ailsa@alldus.com for more details.

Our client, an IT & Cybersecurity solutions provider, are hiring a ServiceNow IRM Subject Matter Expert to join the team on a contract basis. The successful candidate will lead client engagements, oversee solution delivery, and contribute to go-to-market initiatives, all while ensuring customers quickly realize the value of their ServiceNow investments through scalable, best-in-class solutions.


Responsibilities

• Lead end-to-end ServiceNow Risk & Security Operations engagements, from initial planning through to successful implementation.

• Design and enhance solution offerings, contributing to go-to-market initiatives including client presentations, sales discussions and webinars.

• Partner closely with clients to capture and document requirements, translate business objectives into effective ServiceNow solutions and drive delivery excellence.

• Act as the primary engagement manager, nurturing trusted relationships with senior stakeholders and ensuring alignment across all project activities.

• Oversee and guide delivery teams, ensuring projects are executed to scope, quality and timeline expectations.

• Stay ahead of ServiceNow platform innovations, leveraging new capabilities to continuously improve client outcomes and solution performance.

Skillset

• At least six years’ experience leading and managing ServiceNow Risk and SecOps implementation teams.

• Deep expertise in ServiceNow Risk and SecOps modules, including Integrated Risk Management (IRM), Vulnerability Response (VR), Security Incident Response (SIR) and related solutions.

• Comprehensive understanding of security, risk, and compliance frameworks and best practices.

• Background in consulting or professional services, delivering complex, client-facing projects.

• Relevant professional certifications, such as CISSP, CISA or CISM.

• ServiceNow certifications or accreditations in Risk and SecOps modules.

• Proven analytical and problem-solving abilities, with a focus on driving practical, value-based outcomes.

• Exceptional leadership and communication skills, with a strong track record of stakeholder engagement and management.

ServiceNow Architect (Bilingual – English/French)
Location: Remote (Canada only)
Employment Type: Contract-to-Hire
 

Our client, a leading ServiceNow Elite Partner, are hiring an experienced ServiceNow Architect for a contract-to-hire engagement. The ServiceNow Architect will play a key role in designing, leading and implementing ServiceNow solutions that align with client needs and business objectives. This is a remote role open only to candidates who are Canadian citizens or permanent residents.

 

Responsibilities

• Lead architectural design and delivery of ServiceNow solutions across multiple modules.
• Translate business requirements into technical designs and provide best practice guidance.
• Work closely with stakeholders, developers and project managers to ensure successful solution delivery.
• Oversee integration of ServiceNow with other enterprise systems.
• Provide mentorship to technical teams and support client workshops.
• Ensure adherence to ServiceNow platform governance and standards.

Skillset

• Proven experience as a ServiceNow Architect with multiple successful implementations.
• Deep expertise across several ServiceNow modules (ITSM, ITOM, HRSD, CSM etc.).
• Strong knowledge of ServiceNow best practices, design patterns and platform capabilities.
• Bilingual (English/French) – professional working proficiency in both languages.
• Excellent communication and stakeholder management skills.
• Must be a Canadian citizen or permanent resident.

ServiceNow CMDB/Configuration Manager
Location: Remote (1 day per month onsite max in Frankfurt, Germany)
Duration: Long-term project
Industry: Pharmaceutical / Life Sciences
Language: German (Fluent) 


Our client, an elite ServiceNow partner, are hiring a German-speaking ServiceNow CMDB/ Configuration Manager to join their Frankfurt team remotely. The successful candidate will drive the design, governance and operation of the Configuration Management Database (CMDB) for a leading pharmaceutical customer. This role ensures CMDB quality, compliance and alignment with ITIL and pharma regulatory standards.


Responsibilities

• Lead CMDB strategy, governance and operations in ServiceNow.

• Ensure accuracy and integrity of configuration item (CI) data.

• Oversee discovery, service mapping and reconciliation processes.

• Align CMDB with ITSM processes (Incident, Change, Problem, Asset).

• Ensure compliance with GxP and audit readiness requirements.

• Provide reporting on CMDB health, KPIs, and compliance metrics.

• Act as SME for ServiceNow CMDB and guide stakeholders.

Skillset

• Strong ServiceNow CMDB expertise (Discovery, Service Mapping).

• Solid ITIL / Configuration Management background.

• Experience in regulated industries (pharma/life sciences).

• Knowledge of compliance frameworks (CSV, GxP, audit controls).

• Excellent stakeholder management and communication skills.

Apply Now or reach out to ailsa@alldus.com for more details.