ServiceNow Series

Felippe Mora, Senior Director of Customer Success at Nuvolo joins host Ben Sparks on the Alldus ServiceNow podcast to discuss transitioning from engineering into a customer success role, how to build a high-performing team, examples of creating an effective Customer Success roadmap & much more

David Yang, Vice President at ICF joins host Ben Sparks on the Alldus ServiceNow podcast to discuss advice to c-suite executives & customers on embracing digital transformation, trends in the public & private sector, advice for when moving back to an employer, key milestones in his career & more

Sean McDermott, Founder, President and CEO at Windward Consulting joins host Ben Sparks on the Alldus ServiceNow podcast to discuss 3 keys areas of business that add value to customers, Digital Transformation trends in the Government sector, the importance of AI Ops, the future of ServiceNow & more

Fliria Jernigan, Vice President of Technology at LPL Financial joins host Ben Sparks on the Alldus ServiceNow podcast to discuss the interesting work she does with LPL Financial, challenges they are solving in the Financial Services sector. top tips for implementation best practices, and much more

Erica Cary, VP of Product and Services at Hilton joins host Ben Sparks on the Alldus ServiceNow podcast to discuss macro trends within the Human Resources and Hospitality sector, use cases of how they introduced new innovation at Hilton, how ServiceNow is adding value to their services & much more

Ryan Walton – King, AVP Transformation, Technology and User Experiences at AT&T joins host Ben Sparks on the Alldus ServiceNow podcast to discuss the value ServiceNow brings to AT&T, the challenges it solves, implementation best practices, why ServiceNow is the platform of choice for AT&T and more

Emil D. Atanassov, VP of Internationalization at ServiceNow joins host Mark Kelly on the Alldus podcast to discuss how localization has evolved, developing a global product, challenges and complexities to overcome, three key trends he is seeing in the ServiceNow industry, growth mindset & much more

Richard Ross, Director of Emerging Technology at ICF joins host Ben Sparks on the ServiceNow edition of the Alldus podcast to discuss digital transformation trends in the public & healthcare sectors, challenges to be aware of, emerging technologies to embrace, use cases of ICF’s success & much more

Tameem Hourani, Principal at RapDev joins host Ben Sparks on the ServiceNow edition of the Alldus podcast to discuss the work they do at RapDev, five core values they follow within their organization, advice on how to build a successful implementation, the benefits they bring to customers & more

Mark Goudzwaard, Director & Global Enterprise Platform Architect at National Grid joins host Ben Sparks on the ServiceNow edition of the Alldus podcast to discuss trends he is seeing in the retail and utilities sector, skills needed to become a great architect & stakeholder engagement best practices