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ServiceNow Integrations Architect
Santa Clara, California
ServiceNow - Architect
Contract
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Our client, a global tech organization, are hiring a ServiceNow Integrations Architect to join the team on a contract basis in Santa Clara, CA. Bringing deep expertise in integrations and custom application development, the successful candidate will lead the strategy, technical design and governance of the company’s ServiceNow platform, delivering scalable, secure and user-friendly applications.


Responsibilities

  • Serve as the lead architect for ServiceNow integrations and custom applications.

  • Establish and uphold architectural standards, patterns and best practices.

  • Convert business requirements into scalable, high-quality technical solutions.

  • Manage platform governance, optimize performance and ensure security compliance.

  • Design and implement complex integrations between ServiceNow and enterprise systems (ERP, CRM, HR, ITSM etc.) using REST, SOAP, JDBC, MID Server and other methods.

  • Leverage IntegrationHub, Flow Designer and third-party tools to automate workflows and synchronize data.

  • Deliver integration solutions that are robust, well-documented and easy to maintain.

  • Lead the design and development of custom applications with App Engine Studio, ServiceNow Studio and related tools.

  • Create reusable frameworks and patterns to accelerate application delivery.

  • Ensure applications meet UI/UX best practices, are mobile-optimized and comply with accessibility standards.



Skillset

  • At least 7 years’ ServiceNow experience with a minimum of 3 years in an architect-level position.

  • ServiceNow Certified System Administrator (CSA) plus one of Certified Application Developer (CAD) or Certified Implementation Specialist (CIS).

  • ServiceNow Certified Technical Architect (CTA) or Master Architect is a plus.

  • Demonstrated success delivering integrations with enterprise-grade systems.

  • Deep expertise in ServiceNow App Engine and custom application development.

  • Proficient in JavaScript, Glide API, and both server- and client-side scripting.

  • Skilled in REST/SOAP APIs, JSON, XML, OAuth 2.0 and related authentication protocols.

  • Experienced in Agile delivery methods and CI/CD pipelines within ServiceNow.

  • Knowledge of Event Management, Performance Analytics or Virtual Agent integrations.

  • Excellent communication skills with proven stakeholder engagement ability.

ServiceNow App Engine Expert - Technical
Amsterdam, Noord-Holland
ServiceNow - Architect
Contract
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Job Title: App Engine / Custom App Specialist (French-speaking) – HRSD Project 
Start Date: September 2025
Commitment: 2 days per week until end of year
Location: Remote / Flexible


Our client, a global tech company, are hiring a French-speaking App Engine / Custom App Specialist to support an HR-related project. The successful candidate should possess strong technical skills and hands-on experience in building and configuring solutions using App Engine and Custom Apps.


Responsibilities
  • Work closely with the project team to design, configure and enhance the Gifts & Entertainment module using App Engine and Custom App functionality.
  • Translate functional requirements into technical specifications and implement solutions accordingly.
  • Troubleshoot and resolve technical issues, ensuring smooth functionality and user experience.
  • Collaborate with stakeholders to ensure deliverables meet business needs and deadlines.
  • Provide knowledge transfer and documentation to internal teams.



Skillset

  • Professional fluency in French (written and spoken).
  • Proven experience in App Engine and Custom App development/configuration.
  • Strong problem-solving and solution design skills.
  • Ability to work independently and manage deliverables effectively in a part-time capacity.
  • Previous experience in HR-related projects or modules is a bonus.
  • Familiarity with enterprise systems and workflows is a plus.


Contract Details
  • Duration: September 2025 – End of December 2025
  • Workload: 2 days per week
ServiceNow ITSM Technical Consultant - Secret Cleared
Santa Clara, California
ServiceNow - Developer
Contract
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Our client, a global tech organization, are hiring a ServiceNow ITSM Technical Consultant with an active Secret clearance to join the team on a contract basis in Santa Clara, CA. The successful candidate will be responsible for designing, configuring and developing solutions on the ServiceNow ITSM platform, ensuring they adhere to ITIL best practices and comply with rigorous federal government security standards.


Responsibilities

  • Design, develop, configure and customize core ServiceNow ITSM modules, including Incident, Problem, Change, Request, Knowledge and CMDB.

  • Create and implement business rules, client scripts, UI policies, UI actions, workflows and notifications.

  • Develop and maintain integrations with external systems via REST/SOAP APIs and IntegrationHub.

  • Engage with stakeholders to gather requirements and translate them into effective ServiceNow solutions.

  • Ensure compliance with ITIL processes, federal regulations and ServiceNow development best practices.

  • Manage and support platform upgrades, patching and deployment of new features.

  • Maintain comprehensive documentation, oversee change control and assist with security accreditation processes.

  • Collaborate closely with developers, administrators, and cross-functional teams to deliver high-quality results.

  • Provide expert support for troubleshooting, performance optimization and issue resolution.



Skillset

  • Active Secret clearance (U.S. citizenship required).

  • Minimum of 3 years of ServiceNow development experience, with a focus on ITSM modules.

  • ServiceNow Certified System Administrator (CSA) certification required.

  • ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) – ITSM is a plus.

  • Proficient in ServiceNow scripting (JavaScript, Glide API) and platform configuration.

  • Experience with ServiceNow APIs, REST/SOAP web services, and data formats including JSON and XML.

  • Working knowledge of ITIL v3/v4 processes.

  • Experience in DoD environments is an advantage.

  • Familiarity with CMDB, Discovery, and Service Mapping.

  • Experience delivering solutions using Agile or Scrum methodologies in secure environments.

Director of Commercial / Public Sector ServiceNow Delivery
Kentucky
ServiceNow - Product / Platform Owner
Permanent
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Our client, an established IT Services provider, are hiring a Director of Commercial / Public Sector ServiceNow Delivery to join the team in Kentucky. The successful candidate will oversee the delivery of high-profile ServiceNow programs, ensuring exceptional execution, client satisfaction and business growth across both commercial and public sector initiatives.


Responsibilities

  • Lead the delivery of ServiceNow programs for commercial and public sector clients, ensuring successful outcomes and client satisfaction.

  • Oversee portfolio planning, resource allocation, risk management and performance tracking across multiple projects.

  • Design and implement scalable delivery frameworks aligned with company objectives and the NOW Methodology.

  • Align quarterly and annual delivery plans with strategic priorities and revenue targets.

  • Serve as the senior delivery leader and client advocate, cultivating trusted relationships with executive stakeholders.

  • Collaborate with Sales, Solutions Engineering and PMO teams to shape new opportunities, support SOWs and plan resources.

  • Provide leadership in proposal development and bids, including complex public sector RFPs.

  • Lead, mentor and inspire Delivery Leads and their teams, promoting a high-performance and inclusive culture.

  • Champion Agile and hybrid delivery methodologies, tailoring approaches to client needs.

  • Drive continuous process improvement, lessons learned and development of tools for scalable delivery.



Skillset

  • Minimum of 6 years’ experience in leading ServiceNow engagements within commercial and/or public sector settings.

  • Strong leadership experience in IT services or enterprise SaaS delivery.

  • Proven track record of delivering large-scale ServiceNow implementations, ideally managing portfolios of $5M or more.

  • In-depth knowledge of the ServiceNow platform, modules and full implementation lifecycle.

  • Practical experience working with federal, state or local government clients.

  • Expertise in organizational change management and business transformation initiatives.

  • Strong financial acumen, including budget oversight, forecasting and profitability management.

  • Outstanding communication and stakeholder management skills at the executive level.

Senior ServiceNow Project Manager
Kentucky
ServiceNow - Engagement / Project Manager
Permanent
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Our client, an established IT Services provider, are hiring a Senior ServiceNow Project Manager to join the team remotely. The successful candidate will drive high-impact ServiceNow projects from start to finish, excelling in a fast-paced environment while managing multiple complex initiatives and promoting collaboration across both technical and business teams.


Responsibilities

  • Drive the execution of multiple simultaneous ServiceNow implementations, delivering on time and to a high standard.

  • Proactively identify project risks, dependencies and obstacles, and develop effective mitigation strategies.

  • Oversee SOWs, budgets, contracts and ensure compliance with business objectives.

  • Serve as the primary liaison between technical teams, business stakeholders and executive leadership.

  • Apply Agile/Scrum practices, including sprint planning, execution and retrospectives.

  • Maintain, update and optimize programmatic and technical documentation for transparency and accountability.

  • Cultivate a high-performing, inclusive team environment with clear communication and ownership.



Skillset

  • At least 3 years leading complex IT projects, specifically in ServiceNow project management.

  • Previous project management experience in consulting, IT services, or enterprise technology environments is a bonus.

  • Proven track record managing high-stakes projects with tight deadlines and multiple interdependencies.

  • PMP certification, with expertise in change management and stakeholder engagement.

  • Strong financial acumen, including budget management, forecasting and SOW oversight.

  • Skilled at translating technical concepts into actionable business strategies.

  • Deep understanding of the ServiceNow platform and its applications.

  • Experience mentoring junior team members and leading cross-functional teams.

  • Exceptional communication, leadership and problem-solving abilities.



Benefits

  • Salary: $110,000

  • 401(k) with company match.

  • Health, dental and vision insurance.

  • Remote working options.

ServiceNow SPM Architect
Cambridge, Massachusetts
ServiceNow - Architect
Contract
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Our client, an elite ServiceNow partner, is hiring a ServiceNow SPM Architect to join their team on a contract basis in Cambridge, MA. This role is ideal for a highly skilled professional with deep expertise in ServiceNow Strategic Portfolio Management (SPM) to design and implement solutions that drive business success.


Responsibilities
  • Architect and develop ServiceNow SPM solutions (Demand, Project, Portfolio, and Resource Management).Provide strategic guidance on platform best practices and integrations.
  • Collaborate with stakeholders to align solutions with business objectives.
  • Ensure security, compliance, and scalability of ServiceNow implementations.


Skillset
  • 5+ years of experience with ServiceNow SPM (formerly ITBM).
  • Strong understanding of Project and Portfolio Management (PPM).
  • Experience with Agile/SAFe methodologies.
  • ServiceNow certifications preferred.
  • US Citizen with Active Secret Clearance required.