ServiceNow Developer Jobs

Our client, an elite ServiceNow partner, are hiring a skilled ServiceNow CSM Developer on a contract basis to join the team in either Ohio, Florida, Tennessee, Kentucky, North Carolina or South Carolina.  The successful candidate will be responsible to design, configure and implement ServiceNow CSM solutions.


Responsibilities

• Design, develop and implement ServiceNow CSM solutions based on business requirements.

• Configure workflows, forms and service portals to optimize the customer service experience.

• Customize CSM features, including case management, customer portals and integrations.

• Collaborate with stakeholders to gather technical requirements and provide tailored solutions.

• Conduct system testing, troubleshooting and performance tuning for CSM modules.

• Provide ongoing technical support and maintenance for the ServiceNow CSM environment.

Skillset

• At least 3 years of experience as a ServiceNow Developer, with a focus on CSM implementations.

• Strong understanding of ServiceNow platform architecture and best practices.

• Proven experience in configuring and customizing the CSM module, including case management, customer portals and knowledge management.

• Hands-on experience with ServiceNow Scripting, including JavaScript and API integrations.

• Strong analytical and problem-solving skills, with the ability to translate business needs into technical solutions.

• Excellent communication skills and ability to work independently in a remote setting.

Benefits

• Remote work opportunities.

• Competitive Rate.

Apply now in the link below or by sending your resume to hope@alldus.com.

Our client, a leading IT consultancy in Canada, are hiring a ServiceNow ITOM Developer to join their team in Quebec on a contract basis. The successful candidate will play a key role in transforming banking operations through the ServiceNow platform, working closely with business stakeholders, architects and compliance teams to deliver scalable solutions that enhance customer servicing, streamline operational processes, and meet regulatory and audit requirements.


Responsibilities

• Configure and deploy ServiceNow Financial Services Operations (FSO) solutions, including customer servicing, complaints, disputes and account onboarding.

• Design, develop and optimize banking service journeys using Process Automation Designer, playbooks and best-practice workflows.

• Configure and maintain the FSO data model, including customer, product and account-related business objects.

• Build and enhance automated workflows using Flow Designer and App Engine.

• Ensure solutions comply with regulatory, governance, audit and operational requirements.

• Integrate ServiceNow with core banking systems, CRM platforms and other enterprise applications.

• Partner with business analysts, architects and client stakeholders to translate business needs into scalable ServiceNow solutions.

• Participate in solution testing, deployment and ongoing platform enhancements to support continuous improvement.

Skillset

• Proven experience configuring the ServiceNow platform, including Flow Designer, App Engine, and platform data models.

• Hands-on experience with ServiceNow Financial Services Operations (FSO) or related ServiceNow products such as Customer Service Management (CSM) or Field Service Management (FSM).

• ServiceNow Certified System Administrator (CSA) is required.

• ServiceNow Certified Implementation Specialist - Customer Service Management (CIS-CSM) or actively working towards certification.

• Strong understanding of banking operations, including account opening, customer servicing, complaints handling and dispute resolution.

• Ability to translate business and regulatory requirements into effective ServiceNow solutions.

• Good understanding of governance, compliance and audit requirements within the financial services sector.

• Excellent communication and stakeholder management skills, with the ability to work collaboratively across technical and business teams.

Our client, a Digital Transformation Services organization, is hiring a talented ServiceNow Certified Technical Architect to join their New York team on a contract basis. The successful candidate will lead the architecture and delivery of enterprise-scale ServiceNow solutions, partnering with clients throughout the full project lifecycle from solution design through implementation.


Responsibilities

• Lead the architecture, design and delivery of enterprise-scale ServiceNow solutions across ITSM, ITOM, ITAM, HAM, SAM, CSM and related modules.

• Design scalable, secure and high-performing ServiceNow architectures aligned with platform best practices and the Now Create methodology.

• Define technical roadmaps, enterprise architecture standards, integration strategies and platform governance.

• Architect complex integrations between ServiceNow and enterprise applications, including ERP, HRIS, monitoring tools and third-party systems.

• Drive CMDB, CSDM, Discovery, Service Mapping and Event Management initiatives to improve platform maturity and data integrity.

• Provide technical leadership, mentoring and architectural guidance to developers, administrators and delivery teams.

• Conduct solution design reviews, architecture assessments and code quality audits to ensure best practices are followed.

• Partner with clients and executive stakeholders to present technical solutions, architectural recommendations and strategic roadmaps.

• Support pre-sales activities, including solution design, technical estimations, RFP responses and client workshops.

• Ensure the ServiceNow platform remains secure, compliant, scalable and optimized through effective governance, upgrade planning, and performance management.

Skillset

• At least 10 years of experience within the IT industry, including at least 4 years in a ServiceNow Architecture role.

• ServiceNow Certified Technical Architect (CTA) certification is essential.

• Additional ServiceNow certifications, including CSA, CAD and CIS (ITSM, ITOM, HAM, SAM or CMDB/CSDM), along with experience leveraging ServiceNow AI capabilities, are highly desirable.

• Strong software engineering or application development background, with progression into ServiceNow Architecture.

• Proven experience designing and delivering enterprise-scale ServiceNow solutions across modules such as ITSM, ITOM, ITAM, CSM, HAM or SAM.

• Strong technical expertise in JavaScript, Glide APIs, Flow Designer, IntegrationHub, Scripted REST APIs, Business Rules, ACLs and platform performance optimization.

• Deep understanding of CMDB, CSDM, Discovery, Service Mapping and enterprise architecture best practices.

• Experience working in a client-facing consulting environment, engaging with senior stakeholders and delivering strategic technical solutions.

• Demonstrated experience supporting pre-sales activities, including solution design, technical proposals, estimations and RFP responses.

• Excellent communication, stakeholder management and workshop facilitation skills.

Freelance ServiceNow Developer / Tester
Location: Fully Remote
Job Type: Freelance / Contract


Our client, a leading global IT services and consulting organization, is hiring an experienced ServiceNow Developer / Tester to join their team on a fully remote freelance contract. The successful candidate will play a key part in delivering high-quality ServiceNow solutions, leveraging their expertise in automated testing, Agile methodologies and the ServiceNow platform to ensure successful project outcomes.


Responsibilities

• Develop and execute automated test cases using ServiceNow Automated Test Framework (ATF).

• Configure and maintain ServiceNow Test Management 2.0 and Agile Development modules.

• Support Agile development teams by delivering comprehensive testing throughout the software development lifecycle.

• Identify, document, track and help resolve defects.

• Design, maintain and optimize automated test suites.

• Ensure platform quality by following ServiceNow testing and configuration best practices.

• Collaborate with developers and stakeholders to deliver high-quality platform enhancements.

Skillset

• Extensive hands-on experience with the ServiceNow platform.

• Strong expertise in ServiceNow Automated Test Framework (ATF).

• Experience with ServiceNow Agile Development and ServiceNow Test Management 2.0.

• Strong understanding of ServiceNow testing methodologies and QA best practices.

• Experience creating, maintaining, and executing automated test cases.

• Excellent analytical and problem-solving skills.

• Ability to work independently in a fully remote environment.

• Strong communication and stakeholder management skills.

• Experience working within Agile development teams.

Benefits

• Fully remote working.

• Flexible freelance contract.

• Competitive day rate.

• Immediate start available.

• Opportunity to work on enterprise-scale ServiceNow projects.

Our client, a leading US Entertainment company, is hiring an experienced ServiceNow Developer to join their team in New York City on a contract-to-hire basis. The successful candidate will be responsible for maintaining, enhancing and evolving the ServiceNow platform across multiple business units, ensuring it continues to meet business needs through scalable and effective solutions.


Responsibilities

• Administer and support four ServiceNow instances across ITSM, ITOM, SPM, SPO and Workflow Data modules.

• Maintain, optimize and enhance the ServiceNow platform in line with best practices and business requirements.

• Design, develop and implement scalable ServiceNow applications, workflows and platform enhancements.

• Partner with business stakeholders to gather requirements and translate them into effective technical solutions.

• Develop and maintain ServiceNow components including Business Rules, Script Includes, Client Scripts, UI Actions and Scheduled Jobs.

• Build and extend platform capabilities using Discovery, IntegrationHub and other ServiceNow technologies.

• Customise the ServiceNow user experience through UI Pages, UI Macros, HTML, CSS, and AngularJS.

• Develop and maintain integrations with third-party systems using REST, SOAP, AJAX, SSO/SAML, and Scripted Web Services.

• Troubleshoot platform issues, resolve defects and drive continuous improvements to performance and functionality.

• Collaborate with cross-functional teams to deliver high-quality ServiceNow solutions that support business objectives.

Skillset

• Bachelor's degree with at least 5 years' experience developing and administering the ServiceNow platform.

• Proven experience delivering enterprise-scale ServiceNow ITSM implementations.

• Strong expertise across ServiceNow modules including ITSM, ITOM, SPM and SPO.

• Hands-on experience developing with Business Rules, Script Includes, Client Scripts, UI Actions, Scheduled Jobs, ServiceNow APIs and client/server-side JavaScript.

• Experience integrating ServiceNow with third-party systems using REST, SOAP, AJAX, Scripted Web Services and SSO/SAML.

• Proficiency in scripting languages such as JavaScript, Python, Perl, Unix Shell or Windows Shell.

• ITIL Certification and ServiceNow Certified Implementation Specialist (CIS) is a plus.

• Strong analytical and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.

• Excellent communication skills with the ability to engage effectively with both technical and business stakeholders.

• Experience gathering business requirements and translating them into scalable ServiceNow solutions.

Our client, a cutting-edge IT Services provider, is hiring a ServiceNow Developer with active Secret clearance to join the team in Virginia on a contract basis. The successful candidate will drive the design, development and delivery of enterprise solutions on the ServiceNow platform, helping to build scalable, high-performance workflows that enhance operational efficiency across the organization.


Responsibilities

• Manage and optimise the end-to-end ServiceNow platform, including configuration, maintenance and ongoing enhancements.

• Administer user access, roles and permissions, ensuring platform security, stability and efficiency.

• Design and implement automated workflows to streamline and improve business processes.

• Build and customise ServiceNow applications, forms, dashboards and reports to meet organisational requirements.

• Integrate ServiceNow with enterprise systems, including HR and finance platforms, using API connections for seamless data exchange.

• Monitor system performance and drive continuous optimisation through testing, quality assurance, and best-practice deployment.

• Develop and maintain technical documentation and manage knowledge bases for ServiceNow capabilities and solutions.

• Deliver training and guidance to stakeholders to support effective platform usage and adoption.

Skillset

• Bachelor's degree with a minimum of 5 years' relevant ServiceNow experience.

• Active Secret Clearance or current interim clearance required.

• IAT Level II certification (e.g. Security+ or equivalent).

• Strong expertise in ServiceNow modules including Incident, Change and Asset Management.

• Proven experience configuring and customising ServiceNow platforms.

• Experience building automated workflows, dashboards, and reporting solutions.

• Strong understanding of ServiceNow system administration, including roles, permissions and access controls.

• Experience integrating ServiceNow with external enterprise systems using APIs.

• Experience in process automation, digital transformation and platform optimization.

• Strong stakeholder engagement skills, including requirements gathering and user experience improvement.

Our client, an elite ServiceNow Partner, are hiring a ServiceNow HRSD Developer to join their team remotely, on a contract basis. The successful candidate will be responsible for designing, developing and implementing complex solutions on the ServiceNow platform, collaborating with other developers and stakeholders to ensure the successful delivery of projects.


Responsibilities

• Design, develop, and implement HRSD solutions on the ServiceNow platform.

• Customize and configure HRSD modules to meet specific business requirements.

• Develop and maintain ServiceNow workflows, business rules, UI policies and client scripts.

• Collaborate with HR stakeholders to understand business processes and requirements.

• Implement and optimize HRSD processes to streamline and improve HR service delivery.

• Integrate ServiceNow with other HR systems and external applications as needed.

• Implement automation solutions to enhance efficiency and reduce manual processes.

• Collaborate with ServiceNow administrators, architects and other developers to ensure seamless integration and functionality.

• Create and maintain technical documentation related to ServiceNow configurations, customizations and integrations.

• Document HRSD processes and workflows for reference and training purposes.

Skillset

• Bachelor's degree in computer science, Information Technology or similar.

• Proven experience as a ServiceNow Developer with a focus on HRSD.

• Strong understanding of HR service delivery processes.

• Experience with ServiceNow platform modules, including Incident Management, Request Management and Knowledge Management.

• Excellent communication and interpersonal skills.

ServiceNow HRSD Developer
Location: Remote (Canada)
Employment Type: Long Term Contract 


Our client, a growing Business Consulting firm, are hiring a ServiceNow HR Service Delivery (HRSD) Developer to join their digital transformation team. The successful candidate will be responsible for designing, developing, configuring, and customizing ServiceNow HRSD solutions that enhance the employee experience and streamline HR processes.


Responsibilities

• Design, develop and implement ServiceNow HRSD modules and applications, including Case and Knowledge Management, Employee Center, Lifecycle Events and related HR integrations.

• Customize and configure the ServiceNow platform using best practices in scripting (client scripts, UI policies, business rules, flow designer etc.)

• Collaborate with HR and IT stakeholders to translate business requirements into effective technical solutions.

• Develop and maintain integrations between ServiceNow and third-party HR systems (e.g. Workday, SAP SuccessFactors, etc.)

• Ensure adherence to ServiceNow development standards, security policies and governance processes.

• Conduct unit testing, UAT support and deploy solutions through established SDLC processes.

• Troubleshoot issues, optimize performance and provide ongoing support for ServiceNow HRSD applications.

• Stay current with ServiceNow platform releases and HRSD-related innovations to recommend improvements and enhancements.

Skillset

• At least 3 years of experience as a ServiceNow Developer, with a minimum of 2 years in HR Service Delivery (HRSD).

• Strong knowledge of ServiceNow platform architecture, scripting and configuration.

• Hands-on experience with HRSD modules such as Case Management, Employee Center and Lifecycle Events.

• Experience developing integrations via REST/SOAP APIs, MID Server and IntegrationHub.

• Proficiency with JavaScript, HTML and AngularJS (or similar front-end technologies).

• Solid understanding of HR processes and data structures.

• Familiarity with Agile methodologies and tools (e.g. Jira, Azure DevOps).

• Excellent communication and collaboration skills with a remote, distributed team.

• ServiceNow Certified System Administrator (CSA) and ServiceNow Certified Implementation Specialist - HRSD is a bonus.