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Data Scientist - Generative AI
Contract: Initial 6-Month Daily Rate Contract (Extension Likely)
Location: Dublin (Hybrid, 1/2 Days Onsite Per Week)
Our client, a leading healthcare company, is hiring multiple Data Scientists with expertise in Generative AI to join their team in Dublin on a six-month contract. The successful candidates will be responsible for designing and delivering innovative AI applications using advanced Large Language Models (LLMs) and Retrieval-Augmented Generation (RAG) techniques to support clinical and operational decision-making.
Responsibilities
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Design, build, and optimise GenAI solutions using LLMs and RAG pipelines for healthcare-related use cases.
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Collaborate with cross-functional teams to translate business requirements into data science solutions.
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Develop and fine-tune LLMs to enhance model accuracy, performance and relevance in a clinical or operational context.
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Prototype, test and deploy NLP/ML models using appropriate evaluation metrics and best practices.
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Build scalable APIs and integrate GenAI models into production environments using frameworks such as Flask or FastAPI.
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Stay current on the latest developments in GenAI, LLMs and wider AI trends.
Skillset
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Strong technical knowledge in Data science, ML and NLP concepts, should have worked on the entire Data science life cycle starting from Data collection till deployment and monitoring.
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Experience with Traditional Machine Learning and Deep Learning models / algorithms.
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Experience in working with large language models (LLMs) and GenAI use cases with RAG.
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Experience in developing APIs in any of the python frameworks (Flask / FAST).
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Experience in working with Databases - SQL, NoSQL, Graph DB and Vector DB.
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Exposure to cloud - preferably Azure and GCP.
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Experience in working with cross functional teams.
Please note: these opportunities do not offer sponsorship and require the consultants to be based in Ireland.
ServiceNow Consultant (On-Prem/Self Hosted experience required)
Location: Remote
Contract Length: 3 + months (2-3 days per week)
Start Date: ASAP
Our client, a global tech company, are hiring a ServiceNow Consultant with strong technical expertise to support a self-hosted (non-SaaS) environment. The successful candidate will lead configuration, integration and troubleshooting efforts across the platform.
Responsibilities
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Configure and deploy ServiceNow solutions across core modules.
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Manage MID server setup, API integrations and secure data exchange.
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Support patching, upgrades and performance tuning in self-hosted environments.
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Troubleshoot production issues and provide technical advisory.
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Ensure platform security and integration best practices.
Skillset
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Strong hands-on ServiceNow platform expertise.
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Experience with self-hosted environments (non-SaaS).
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Deep understanding of ServiceNow integrations and security.
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Proven track record in ServiceNow implementations.
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Excellent troubleshooting and stakeholder engagement skills.
Interested? Apply now in the link below or email your CV to ailsa@alldus.com.
Job Title: ITSM Consultant – Contract
Location: Remote - Germany
Contract Length: 3+ Months
Start Date: ASAP
Our client, a global tech company, are hiring an experienced ITSM Consultant for a freelance position focused on enhancing and optimizing IT Service Management processes within a ServiceNow environment. The successful canddiate will be responsible for designing, implementing, and improving a series of critical features and workflows to support business operations and drive efficiency.
Responsibilities
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Implement and enhance Store Case Synchronization functionality.
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Improve Incident Synchronization across relevant systems.
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Optimize workflows and improve synchronization enhancements.
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Deliver synchronization enhancements related to incident data and workflows.
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Design and implement Reusable Questions, Availability User Criteria, Catalog Taxonomy, Catalog Builder Template, Catalog Builder Wizard Enhancements (Service Offering), Custom Fulfillment Steps (for Service Offering Approval & Financial Approval) and Notification Mechanisms.
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Manage Schedule Data including working hours and holiday calendars.
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Define and implement SLA Definitions.
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Develop and configure SLA Notifications (Breach and Warning alerts).
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Define and utilize key Metrics (e.g. time spent per status on a per-ticket basis).
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Create and manage Indicator Definitions for performance tracking and service reporting.
Skillset
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Proven experience working with ServiceNow ITSM.
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Strong understanding of Incident, Problem and Major Incident Management.
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Expertise in Service Catalog design and configuration.
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Experience with SLA policies, workflows and notifications.
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Background in reporting, metrics and performance indicators.
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ServiceNow certifications (e.g. Certified System Administrator, ITSM Implementer) are a bonus.
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Previous experience in a contract/consulting capacity is a plus.
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Familiarity with agile project delivery methods.
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Strong analytical and communication skills.
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Ability to work autonomously and drive delivery in a fast-paced environment.
To Apply, please send your CV and a brief cover note to ailsa@alldus.com.



ServiceNow Technical Architect – CSM (Customer Service Management)
Location: Remote (Germany-based Retail Client)
Language Requirement: Fluent in German and English
Job Type: Contract / Freelance
Start Date: ASAP
Our client are hiring a highly skilled and experienced ServiceNow Technical Architect with deep, hands-on expertise in Customer Service Management (CSM) to support a leading retail client in Germany. This role demands both strategic leadership and strong technical execution to drive complex ServiceNow implementations in a dynamic, customer-facing environment.
As the Technical Architect, you will be responsible for shaping and delivering end-to-end ServiceNow CSM solutions while collaborating closely with business stakeholders, developers, and cross-functional teams. This is a remote role; however, fluency in German is essential due to the client-facing nature of the project.
Responsibilities
- Act as the technical lead and architect for the full lifecycle of CSM implementations and enhancements.
- Translate business requirements into well-architected, scalable and performant ServiceNow solutions.
- Provide hands-on configuration, scripting and integration work within the ServiceNow platform.
- Collaborate with Product Owners, Process Owners, Developers and other Architects to ensure design consistency and platform best practices.
- Lead technical workshops and solution architecture sessions with stakeholders.
- Provide governance and design oversight across CSM workflows, case management, virtual agents, knowledge management and customer portals.
- Ensure platform performance, security and compliance with enterprise standards.
- Proactively identify technical risks and develop mitigation strategies.
- Provide mentorship to junior ServiceNow developers and support knowledge transfer to internal teams.
Skillset
- Fluent in German (C1+) and English.
- 5+ years of hands-on experience as a ServiceNow Technical Architect, with a strong recent focus on CSM.
- Proven track record delivering complex, high-volume CSM projects in enterprise or retail environments.
- Deep understanding of the ServiceNow platform architecture, capabilities and data model.
- Expert-level hands-on knowledge of ServiceNow Studio and Application Scoping, CSM modules, IntegrationHub, Flow Designer, REST/SOAP integrations, Service Portal customization and UI policies/scripts
- Familiarity with ITSM, FSM, or other ServiceNow modules is a plus.
- ServiceNow Certified Technical Architect (CTA) or Certified Implementation Specialist – CSM is a plus.
- Experience working with large-scale retail customers or B2C service environments is a bonus.
- Exposure to Agile/Scrum project methodologies.
- Previous experience leading offshore/nearshore development teams.
Contact ailsa@alldus.com for more details.
ServiceNow ITAM (SAM) Technical Consultant – Retail
Project Duration: 3 months (initial engagement, extension possible)
Location: Remote (EU required)
Start Date: ASAP
Language: English (German language a plus)
Our client, a global IT Company, are hiring a hands-on ServiceNow ITAM Technical Consultant with experience implementing SAM Pro in complex environments. You will be responsible for the technical delivery of SAM features for a major retail customer, ensuring coverage across a diverse footprint of store devices, back-office systems and third-party tools.
Responsibilities
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Implement and configure ServiceNow SAM Pro features including normalization, reconciliation and publisher packs.
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Integrate with discovery sources such as SCCM, Flexera or native ServiceNow Discovery across retail infrastructure.
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Script and configure license metrics, entitlements and rules tailored to retail software usage patterns.
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Address software licensing complexities across high-volume, distributed endpoints (e.g., POS systems, kiosks, endpoints).
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Collaborate with the solutions consultant and retail business teams to ensure seamless deployment.
Skillset
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Strong technical implementation experience with ServiceNow SAM Pro, including real-world project delivery.
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Experience working with software asset data from distributed systems and large device inventories.
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Proficient in ServiceNow scripting, Flow Designer and IntegrationHub.
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Understanding of ServiceNow Discovery, CMDB structure, and SAM-related integrations.
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Retail project experience is a strong plus.
Contact ailsa@alldus.com for more info.
Freelance ServiceNow Architect – CSM Expert (German Speaking)
Remote | 20 hrs/week | 3 months | Fluent German required
Our client, an IT Services organization, are urgently seeking a hands-on ServiceNow Architect with strong expertise in Customer Service Management (CSM) to support a high-priority client. The successful candidate will engage with stakeholders, gather complex requirements and translate them into clear, detailed User Stories in English for developers.
Responsibilities
- Lead the architecture and design of ServiceNow CSM solutions aligned with business goals.
- Engage with German-speaking stakeholders to gather and analyse complex business requirements.
- Translate requirements into detailed, developer-ready user stories in English.
- Oversee the configuration and implementation of CSM modules, including Playbooks and Advanced Work Assignment.
- Collaborate with developers and testers to ensure high-quality delivery.
- Provide expert guidance on best practices, performance optimisation and solution scalability.
Skillset
- Proven experience with ServiceNow CSM at architect or senior consultant level.
- Strong communication and documentation skills.
- Fluent in German and English.
- Available for ~20 hours/week over 3 months.