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ServiceNow Telco (OMT & TNI) Technical Architect
Location: Remote
Duration: 3 months, 2 days per week
Start: ASAP


Our client, a global tech organization, is hiring an experienced ServiceNow Technical Architect for a 3-month telco project, working 2 days per week. The successful candidate will play key role in the design and architecture of ServiceNow solutions, with a strong focus on Telecom Network Inventory (TNI) and Order Management for Telecom (OMT).


Responsibilities

• Lead the technical design and architecture of ServiceNow solutions, ensuring alignment with telecom business requirements.

• Design and implement scalable, robust ServiceNow configurations specifically tailored to Telecom Network Inventory (TNI) and Order Management for Telecom (OMT).

• Collaborate with stakeholders to gather requirements and translate them into effective technical solutions.

• Conduct architectural reviews and recommend performance enhancements.

• Support the integration of ServiceNow with external systems and data sources common in telecom environments.

Skillset

• Proven experience as a ServiceNow Technical Architect.

• In-depth knowledge of ServiceNow Telecom Network Inventory.

• Strong expertise in Order Management for Telecom (OMT).

• Previous experience in the telecom industry essential.

• Ability to provide architectural leadership in a part-time engagement.

If you're a hands-on architect with deep telecoms ServiceNow experience, we'd love to hear from you! Apply now or contact ailsa@alldus.com for information.

• Lead development, manage user stories and guide junior developers.
• Coordinate with cross-functional teams and stakeholders to deliver high-quality solutions.
• Take on light architecture responsibilities and solution design.
• Ensure best practices and scalable configurations across the platform.

• ServiceNow IRM/GRC certification is a must.
• Strong hands-on ServiceNow IRM/GRC experience.
• Confident in leading development and interfacing with business stakeholders.
• Able to own delivery across a project lifecycle.
• Experience in financial services environments is a plus.

Managed Services Business Analyst
Location: Remote (U.S. Only)
Employment: Contract
Clearance Requirement: U.S. Citizenship


Our client, a well-established IT services provider, is hiring a Senior Business Analyst to join their team remotely on a contract basis. The successful candidate will lead solution delivery efforts and drive digital transformation for their Managed Services clients, enabling them to unlock measurable value from their ServiceNow investments.


Responsibilities

• Act as the primary liaison between business stakeholders and the ServiceNow development team, ensuring alignment and clarity across all phases of delivery.

• Lead discovery sessions and translate business needs into actionable user stories and functional requirements.

• Mentor and support developers by providing detailed context, requirements and design guidance.

• Advocate for the customer throughout the development lifecycle, ensuring solutions deliver maximum value.

• Identify and define opportunities to implement AI-driven features such as Virtual Agent, Predictive Intelligence and machine learning enhancements.

• Analyze and optimize business processes, recommending future-state solutions using standard and custom ServiceNow capabilities.

• Ensure alignment with enterprise frameworks like CSDM, ITIL and CMDB health best practices.

• Support Agile delivery through active participation in sprint planning, backlog refinement, code reviews and demos.

• Coordinate and lead testing efforts, including solution validation and support for user acceptance testing (UAT).

• Maintain comprehensive documentation, including requirements, knowledge articles and change management artifacts.

Skillset

• Minimum of 5 years of experience as a Business Analyst, with at least 3 years focused on ServiceNow implementations or operations.

• Proven hands-on expertise with ServiceNow modules such as ITSM, ITOM, CMDB, or CSDM.

• ServiceNow Certified System Administrator (CSA) is a must.

• Certified ScrumMaster (CSM) or equivalent Agile certification.

• ITIL v4 Foundation Certification.

• Experience with advanced ServiceNow features such as Discovery, domain-separated instances, Software/Hardware Asset Management (SAM/HAM) and AI integrations.

• Understanding of responsible AI practices and data governance principles.

• Working knowledge of ServiceNow AI/ML capabilities, including Virtual Agent, Predictive Intelligence and related tools.

• Exceptional communication skills and a strong ability to manage priorities across multiple stakeholders.

• U.S. Citizenship is required for work with federal clients.

ServiceNow GenAI Technical Consultant 
Location: Remote
Type: Six-month contract 


Our client, a global tech organization, are hiring a ServiceNow GenAI Consultant  to join the team remotely on a six-month contract. The successful candidate will lead the charge in delivering cutting-edge automation, intelligent workflows and next-gen user experiences using ServiceNow’s Generative AI capabilities.


Responsibilities

• Design and implement ServiceNow GenAI solutions across ITSM, HRSD, CSM and more.

• Collaborate with stakeholders to identify use cases where GenAI can drive value.

• Develop, test and deploy GenAI-powered virtual agents, predictive models and intelligent automation tools.

• Provide best practice guidance on AI governance, data privacy and model training within the Now Platform.

• Stay ahead of platform updates and emerging GenAI features in the ServiceNow ecosystem.

Skillset

• Strong hands-on experience with ServiceNow, including certified System Administrator and relevant Implementation Specialist certifications.

• Proven experience working with ServiceNow’s GenAI tools (such as Virtual Agent Designer, Now Assist, Predictive Intelligence and AI Search).

• A strong understanding of Natural Language Processing (NLP), Machine Learning and automation in enterprise environments.

• Excellent problem-solving skills and the ability to explain complex AI concepts to non-technical stakeholders.

• Experience integrating GenAI with third-party tools like Microsoft Copilot, Azure OpenAI or similar LLM platforms is a bonus.

Apply now and help redefine what’s possible with ServiceNow GenAI. Reach out to ailsa@alldus.com for more details.

Junior Software Developer (Backend)
Location: Dublin (Hybrid)
Employment: Contract to Perm
Start date: August


Our client, an AI-driven company, are hiring a Junior Software Developer with skills in Python and C++ to join their backend development team. The successful candidate will enjoy an exciting opportunity to contribute to innovative projects and develop scalable backend solutions.


Responsibilities

• Develop and maintain backend systems using Python and C++.

• Contribute to the design, implementation, and optimization of scalable applications.

• Collaborate with cross-functional teams to deliver high-quality software.

• Troubleshoot and debug issues as they arise.

Skillset

• 1-3 years of experience in software development using Python and C++.

• Understanding of backend development principles and database management.

• Strong problem-solving skills and attention to detail.

Please apply with an updated CV and we can discuss further.


Note: All applicants must be based in Ireland with no visa sponsorship requirements to be considered for this role.

Our client, a global IT Consulting organization, are hiring a Maximo Mobile Developer to join their team remotely on a contract basis. The successful candidate will contribute to the development of cutting-edge mobile applications using the Maximo Application Framework (MAF), helping to drive team productivity through secure, scalable and user-centric solutions.


Responsibilities

• Develop and enhance Maximo Mobile applications using React.js, with a focus on reusable components and consistent UI design.

• Configure and customize applications within the Maximo Application Framework (MAF) using XML to meet specific business needs.

• Build and maintain responsive web and mobile applications across iOS, Android and Windows platforms using HTML, CSS, and JavaScript.

• Create and consume RESTful APIs to integrate mobile apps with Maximo’s backend systems and business logic.

• Implement secure authentication and data protection measures, ensuring compliance with security best practices.

• Deploy and manage containerized applications using Docker, supporting scalable and flexible deployment environments.

• Optimize database operations and performance within Oracle or similar relational databases to ensure application scalability.

• Monitor application performance and reliability, ensuring smooth operation across different platforms and devices.

• Collaborate with UI/UX designers, product managers and engineers to deliver user-centric, functional mobile solutions.

• Follow agile methodologies, code versioning, documentation standards and participate in code reviews to maintain high development quality.

Skillset

• Proven expertise in React.js, XML, REST APIs, JavaScript and modern front-end development technologies.

• Hands-on experience with the Maximo Application Framework (MAF) is a strong advantage.

• Solid understanding of authentication protocols and data security best practices.

• Skilled in developing cross-platform mobile applications for iOS, Android and Windows environments.

• Experienced in integrating third-party services and external hardware into mobile solutions.

• Demonstrated ability to lead and mentor development teams, enforce coding standards and conduct thorough code reviews.

• Capable of managing development workflows, setting priorities and ensuring alignment with project stakeholders.

• Adept at cross-functional collaboration with engineering, product and field teams to drive successful project outcomes.

• Experienced in optimizing CI/CD pipelines, testing processes and overall development efficiency.

• Effective communicator and team collaborator, particularly in remote-first work environments.