ServiceNow Architect

Amsterdam, Noord-Holland

  ServiceNow - Architect


Our client is a globally renowned Elite ServiceNow partner, distinguished for its exceptional proficiency in enterprise-service management spanning IT, Customer Service, Security and HR sectors. Their commitment to delivering unparalleled design, implementation and support services to a global clientele is unmatched.

They are hiring a dedicated ServiceNow Architect on a contract role to spearhead the implementation and optimization of ServiceNow solutions across a diverse spectrum of clients. In this role, your extensive experience and expertise will be instrumental in driving successful outcomes and maximizing the value delivered to their clientele.


  • As a ServiceNow Architect, you will lead the design and architecture of ServiceNow solutions, ensuring alignment with business goals and best practices.

  • You will engage with clients to understand their business needs, advise on ServiceNow capabilities and propose optimal solutions.

  • Provide technical guidance and mentorship to development teams, ensuring adherence to architectural standards and methodologies.

  • Customize and configure ServiceNow modules to meet specific client requirements, leveraging out-of-the-box functionalities where possible.

  • Create comprehensive technical documentation, including High-Level Design documents, user stories, and acceptance criteria for developers.

  • Work closely with stakeholders, business analysts, developers, and other architects to ensure cohesive solution delivery.


  • A minimum of 5 years’ ServiceNow experience.

  • Proficiency in CSDM v4 and recent Certified System Administrator certifications.

  • Ideally three or more CIS certifications encompassing ITSM, ITOM, SPM, SecOps, or certified application development. 

  • Passionate about providing guidance and taking ownership of advising clients on ServiceNow usage and implementation. 

  • Proficient in organizing, facilitating and leading customer workshops.

  • Capability to craft High-Level Design documents, engage in technical discussions with fellow architects and articulate detailed user stories with clear acceptance criteria for developers. 

  • Skilled in mentoring and supporting junior ServiceNow developers, fostering their growth and development within the team.

Interested? Apply now in the link below or send your CV directly to for consideration.