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Our client, a global Healthcare organisation, are hiring an experienced Portfolio Product Lead with expertise in AI to join their team remotely on a 12-month contract. The successful candidate will lead and shape a portfolio of AI initiatives, with a strong focus on identifying high-value opportunities, setting priorities and driving initiatives from concept through to successful delivery and adoption.


Responsibilities

• Lead and oversee a portfolio of AI initiatives, ensuring alignment with wider business priorities.

• Develop and manage the AI portfolio roadmap, balancing strategic objectives, business value and delivery priorities.

• Translate business challenges and opportunities into clearly defined AI initiatives and product priorities.

• Partner with senior stakeholders to establish priorities, build alignment and drive effective decision-making.

• Collaborate across product, technology, data, AI and business teams to move initiatives from concept through to delivery and adoption.

• Define clear objectives, success measures and expected business outcomes across the AI portfolio.

• Track portfolio performance, dependencies, risks and value realisation, adjusting priorities where required.

Skillset

• Proven experience leading and delivering AI or data-driven initiatives within a complex organisation.

• Strong understanding of AI from a strategic, product and business perspective, rather than requiring deep technical expertise.

• Experience developing product roadmaps, managing competing priorities and overseeing a portfolio of initiatives.

• Excellent stakeholder management and influencing skills, with experience engaging and aligning senior stakeholders.

• Strong strategic and commercial mindset, with the ability to connect AI opportunities to business value and measurable outcomes.

• Experience collaborating across multidisciplinary teams spanning business, product, technology, data and AI.

• Excellent communication and presentation skills, with the ability to translate complex AI concepts into clear business language for non-technical audiences.

Our client, a global technology organization, is hiring an experienced ServiceNow Technical Consultant to join their team remotely on an initial six-month contract. The successful candidate will support a ServiceNow Health & Safety (H&S) implementation, playing a key role in the Phase 1 rollout by collaborating with stakeholders and delivery teams to help drive the implementation through to successful completion.


Responsibilities

• Facilitate business process and requirements workshops with key customer stakeholders.

• Capture, assess and document Health & Safety requirements and business needs.

• Translate requirements into clear, actionable user stories and acceptance criteria.

• Manage the refinement and approval of user stories with relevant stakeholders.

• Prepare for and support customer demonstrations throughout the implementation.

• Provide business process expertise during sprint reviews, demos and delivery activities.

• Participate in Agile ceremonies, including sprint planning, backlog refinement and review sessions.

• Partner with ServiceNow, technical and customer teams to maintain alignment between business requirements and the delivered solution.

• Support the delivery of the Phase 1 Health & Safety workstream, helping maintain progress through to successful completion.

Skillset

• Proven experience delivering business process consulting within ServiceNow environments.

• Hands-on experience supporting ServiceNow Health & Safety implementations.

• Strong knowledge of the ServiceNow platform, processes and implementation methodologies.

• Current ServiceNow Certified System Administrator (CSA) certification.

• Relevant professional Health & Safety accreditation.

• Strong stakeholder engagement and workshop facilitation capabilities.

• Experience gathering, analysing and documenting business requirements and translating them into well-defined user stories.

• Solid understanding of Agile and Scrum delivery frameworks.

• Experience participating in sprint demonstrations, planning sessions, backlog refinement and other Agile ceremonies.

• Excellent written and verbal communication skills, with the ability to work effectively across business and technical teams.

**Please Note ** Applicants must be US citizens and currently based in the United States.

Our client, a specialist IT consultancy, is hiring a Lead VRM Consultant to join their team in London on a contract basis. The successful candidate will develop practical ServiceNow solutions that address security requirements, helping enterprise organizations strengthen vulnerability management, speed up remediation and build greater cyber resilience.


Responsibilities

• Implement and configure ServiceNow Vulnerability Response and Security Incident Response, including VR groups, remediation rulesets and risk scoring informed by CMDB data.

• Connect vulnerability scanners, such as Tenable Nessus, and patching tools, including Tanium, Ansible and Microsoft Intune/MCM, with ServiceNow.

• Turn vulnerability management priorities into effective platform rules, automated workflows and clear remediation targets.

• Enable rapid patching of newly disclosed vulnerabilities and improve remediation timelines across legacy infrastructure.

• Collaborate with client security and platform teams to clarify requirements, challenge assumptions and propose practical solutions.

• Deliver pilots, MVPs and phased implementations, keeping scope focused and delivery priorities on track.

• Create clear high-level designs, technical documentation and user acceptance testing summaries.

Skillset

• Extensive hands-on experience with ServiceNow Vulnerability Response and/or Security Incident Response, alongside familiarity with Unified Security Exposure Management (USEM).

• ServiceNow CSA, CIS-VR, an equivalent USEM/Security Operations qualification and/or relevant ITOM/CMDB certifications.

• A strong understanding of the broader ServiceNow platform, including CMDB, ITOM, ITSM, REST APIs and IntegrationHub.

• Experience working with CI matching, service mapping, Incident Management and Change Management.

• Proven ability to integrate vulnerability scanning platforms and patch deployment or orchestration tools with ServiceNow.

• Solid knowledge of vulnerability management principles, including known exploited vulnerabilities (KEVs), CVSS/VPR scoring, exploitability, blast radius and remediation governed by SLAs and OLAs.

• Experience managing the technical and operational challenges of urgent patch deployment at scale within complex enterprise environments.

• A consultative mindset, with the ability to evaluate options, communicate trade-offs and establish trust with client stakeholders.

• A track record of delivering pilots, MVPs or phased implementations.

• Clear written and verbal communication skills, with the ability to explain technical information to both technical and non-technical audiences.

Our client, an elite ServiceNow Partner, are hiring a ServiceNow HRSD Developer to join their team remotely, on a contract basis. The successful candidate will be responsible for designing, developing and implementing complex solutions on the ServiceNow platform, collaborating with other developers and stakeholders to ensure the successful delivery of projects.


Responsibilities

• Design, develop, and implement HRSD solutions on the ServiceNow platform.

• Customize and configure HRSD modules to meet specific business requirements.

• Develop and maintain ServiceNow workflows, business rules, UI policies and client scripts.

• Collaborate with HR stakeholders to understand business processes and requirements.

• Implement and optimize HRSD processes to streamline and improve HR service delivery.

• Integrate ServiceNow with other HR systems and external applications as needed.

• Implement automation solutions to enhance efficiency and reduce manual processes.

• Collaborate with ServiceNow administrators, architects and other developers to ensure seamless integration and functionality.

• Create and maintain technical documentation related to ServiceNow configurations, customizations and integrations.

• Document HRSD processes and workflows for reference and training purposes.

Skillset

• Bachelor's degree in computer science, Information Technology or similar.

• Proven experience as a ServiceNow Developer with a focus on HRSD.

• Strong understanding of HR service delivery processes.

• Experience with ServiceNow platform modules, including Incident Management, Request Management and Knowledge Management.

• Excellent communication and interpersonal skills.