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ServiceNow CSM Architect
Location: Remote (US-based only)
Contract Length: 6 Months


Our client, an elite ServiceNow Partner, is hiring an experienced ServiceNow CSM Architect to join their team. The successful candidate will lead solution design and architecture for large-scale CSM implementations, as well as define the technical roadmap, ensure platform scalability, and provide leadership across design, build and delivery.


Responsibilities

• Lead architecture and solution design for ServiceNow CSM projects.
• Define technical standards, best practices, and governance models.
• Provide guidance to consultants and technical teams.
• Ensure solutions are scalable, secure, and aligned with client requirements.
• Act as a subject matter expert for ServiceNow CSM capabilities.

Skillset

• ServiceNow certifications: CAD, CSA, CIS CSM.
• Extensive experience in ServiceNow CSM architecture and solution design.
• Proven track record leading complex ServiceNow implementations.
• Strong leadership and communication skills.

ServiceNow CSM Business Process Consultant
Location: Remote (US-based only)
Contract Length: 6 Months


Our client, an elite ServiceNow Partner, is hiring an experienced ServiceNow CSM Business Process Consultant to join their team. The successful candidate will support a major CSM implementation project which will involve working closely with business and IT stakeholders to analyze requirements, design process-driven solutions and optimize workflows on the ServiceNow platform.


Responsibilities

• Partner with business and IT stakeholders to define requirements and translate them into ServiceNow CSM solutions.
• Drive process improvements and ensure alignment with industry best practices.
• Document workflows, business rules and functional requirements.
• Act as a trusted advisor to clients throughout the implementation lifecycle.

Skillset

• ServiceNow certifications: CSA, CIS CSM.
• Proven experience delivering ServiceNow CSM process design and consulting.
• Excellent communication and stakeholder engagement skills.

ServiceNow CSM Technical Consultant
Location: Remote (US-based only)
Contract Length: 6 Months


Our client, an elite ServiceNow Partner, is hiring an experienced ServiceNow CSM Technical Consultant to join their team. The successful candidate will configure and implement solutions within the ServiceNow platform, responsible for the technical development, integrations and ensuring the platform performance meets client needs.


Responsibilities

• Configure and customize ServiceNow CSM applications.
• Develop workflows, UI policies, scripts and integrations.
• Ensure platform performance, security and scalability.
• Collaborate with process consultants and architects to deliver robust solutions.

Skillset

• ServiceNow certifications: CAD, CSA, CIS CSM.
• Strong experience with ServiceNow CSM development and configuration.
• Hands-on knowledge of integrations and scripting within ServiceNow.
• Ability to troubleshoot technical issues quickly and effectively.

Maximo Project Manager
Location: Remote (with occasional travel)
Length of contract: 12 months


Our client, a global IT Services and Consulting firm, are hiring an experienced Maximo Project Manager to join their team on a 12-month contract remotely. The successful candidate will be responsible for managing project scope, timelines and resources to ensure the successful implementation of Maximo-based technologies across utility and public sector clients.


Responsibilities

• Manage and deliver projects following PMO best practices, including initiation, planning, execution, monitoring and closing phases.
• Work closely with technical and functional team members to develop project plans, assign resources and manage execution.
• Lead project teams across virtual and matrix structures; maintain stakeholder engagement and communication throughout the project lifecycle.
• Track and report project performance, budget adherence and delivery milestones.
• Communicate effectively with clients, ensuring project goals, issues and changes are clearly conveyed and managed.
• Present executive-level updates and contribute to business development efforts, including pricing and scheduling of future work.

Skillset

• 10+ years of project management experience, preferably in IT or software implementation.
• Proven experience managing multiple and complex projects in parallel.
• PMP Certification required.
• Bachelor’s degree in a related field or equivalent experience.
• Experience using Agile frameworks and methodologies.
• Strong technical skills including Microsoft Project, Excel and Office Suite.
• Excellent organizational, time management and communication skills.
• Self-motivated with the ability to lead, inspire and deliver under pressure.
• Authorization to work in the U.S. without sponsorship; travel may be required.

Our client, an IT & Cybersecurity solutions provider, are hiring a ServiceNow IRM Subject Matter Expert to join the team on a contract basis. The successful candidate will lead client engagements, oversee solution delivery, and contribute to go-to-market initiatives, all while ensuring customers quickly realize the value of their ServiceNow investments through scalable, best-in-class solutions.


Responsibilities

• Lead end-to-end ServiceNow Risk & Security Operations engagements, from initial planning through to successful implementation.

• Design and enhance solution offerings, contributing to go-to-market initiatives including client presentations, sales discussions and webinars.

• Partner closely with clients to capture and document requirements, translate business objectives into effective ServiceNow solutions and drive delivery excellence.

• Act as the primary engagement manager, nurturing trusted relationships with senior stakeholders and ensuring alignment across all project activities.

• Oversee and guide delivery teams, ensuring projects are executed to scope, quality and timeline expectations.

• Stay ahead of ServiceNow platform innovations, leveraging new capabilities to continuously improve client outcomes and solution performance.

Skillset

• At least six years’ experience leading and managing ServiceNow Risk and SecOps implementation teams.

• Deep expertise in ServiceNow Risk and SecOps modules, including Integrated Risk Management (IRM), Vulnerability Response (VR), Security Incident Response (SIR) and related solutions.

• Comprehensive understanding of security, risk, and compliance frameworks and best practices.

• Background in consulting or professional services, delivering complex, client-facing projects.

• Relevant professional certifications, such as CISSP, CISA or CISM.

• ServiceNow certifications or accreditations in Risk and SecOps modules.

• Proven analytical and problem-solving abilities, with a focus on driving practical, value-based outcomes.

• Exceptional leadership and communication skills, with a strong track record of stakeholder engagement and management.

ServiceNow ITOM Technical Consultant
Location: Remote (CET + 2 time zone)
Contract Duration: 3 Months (with potential extension)
Start Date: ASAP



Our client, a leading banking organisation, is hiring an ITOM Technical Consultant to join their team on a 3-month remote contract. The successful candidate will play a hands-on role in delivering high-quality IT Operations Management (ITOM) solutions across the full suite of ServiceNow modules. This role involves close collaboration with technical teams, stakeholders, and ServiceNow platform owners to design, configure and implement robust ITOM capabilities.


Responsibilities

• Implement, configure and customize the ServiceNow ITOM suite, including Discovery and Service Mapping, Event Management, Cloud Management / Orchestration and Operational Intelligence.

• Integrate ITOM with other ServiceNow modules (e.g. ITSM, ITAM, CMDB).

• Develop and maintain Discovery patterns, probes and sensors.

• Ensure CMDB data integrity and normalization.

• Troubleshoot technical issues and provide subject matter expertise on ITOM capabilities.

• Collaborate with ServiceNow architects, developers and client stakeholders to translate business needs into technical solutions.

• Deliver documentation, configuration guides and operational handover materials.

Skillset

• At least 3  years of hands-on ServiceNow ITOM implementation experience.

• Strong technical background in ServiceNow Discovery, Service Mapping and Event Management.

• ServiceNow certifications such as Certified Implementation Specialist – ITOM, ServiceNow System Administrator are a big plus.

• Proven experience with CMDB data modeling, reconciliation and maintenance.

• Familiarity with cloud and infrastructure environments (AWS, Azure, VMware, etc.)

• Scripting experience using JavaScript, PowerShell or Python.

• Excellent troubleshooting, communication and stakeholder management skills.