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ServiceNow Architect (DHS Cleared)
Clearance: Active DHS clearance (or any clearance recognized under Department of Homeland Security)
Contract: 12-month contract
Rate: $150/hr (billable)


Our client, an IT Services and Consulting firm, is hiring an experienced ServiceNow Architect to support a high-profile U.S Federal Government program. This position demands extensive ServiceNow architecture experience, prior government exposure and the confidence to navigate complex federal environments.


Responsibilities

  • Serve as a cross-platform ServiceNow Architect, providing end-to-end technical leadership across the platform.

  • Design and guide scalable ServiceNow solutions aligned with DHS (Department of Homeland Security) and TSA (Transportation Security Administration) standards.

  • Collaborate closely with government stakeholders and delivery teams to inform and drive architectural decisions.

  • Ensure strong platform governance, security and compliance within a federal environment.

  • Provide hands-on architectural leadership across multiple ServiceNow modules.



Skillset

  • Active DHS clearance, or a clearance that is transferable or recognized under DHS.

  • Demonstrated experience supporting DHS or other U.S. federal government agencies.

  • Strong ServiceNow architecture experience across multiple modules and platform capabilities.

  • Comfortable operating within structured and highly regulated government environments.

  • Confident and effective communicator with a credible, authoritative presence.

  • A seasoned professional able to navigate complex programs with minimal oversight.

  • Experience delivering work within highly regulated federal initiatives.

Our client, an AI-driven organization, is hiring experienced Senior Software Engineers to join their team in New York. The successful candidate will design and build large-scale systems that enable AI to run quickly, securely and reliably in production, contributing to a transformative platform that reimagines how organizations build internal software and helps define the future of SaaS.


Responsibilities

  • Design and build large-scale untrusted code execution environments with secure sandboxing.

  • Develop and operate massively parallel AI agent runtimes and scheduling systems.

  • Architect and maintain multi-cloud and customer VPC deployment models.

  • Build highly reliable distributed systems with strict security and data integrity guarantees.

  • Implement deep observability across AI workflows and underlying infrastructure.

  • Create and evolve enterprise-grade integration and metadata platforms.



Skillset

  • Strong foundation in distributed systems, scalability, multi-cloud architecture and security.

  • Practical experience with operating systems, containers, Kubernetes, cloud networking and event-driven runtimes such as Knative or KEDA.

  • A passion for creating simple, elegant solutions to complex systems challenges.

  • Demonstrated experience designing, building and operating large-scale infrastructure.

  • A strong zero-to-one mindset with the ability to thrive in ambiguous problem spaces.



Benefits

  • Salary: $220k - $250k DOE.

  • Equity.

Our client, a growing healthcare organization, is hiring a Product Manager to join their team in New York. The successful candidate will be responsible for shaping and delivering products that improve patient outcome, including taking full ownership of the product roadmap across the company’s core software platform and agentic workflows.


Responsibilities

  • Own and deliver the product roadmap across the organization’s core platform and agentic workflows.

  • Use structured prioritization frameworks to align business goals with client and patient needs.

  • Drive the scaling of agentic systems to support increasing patient volumes and more complex interactions.

  • Establish quality metrics, design experiments and continuously improve system performance.

  • Lead market research and user discovery to identify unmet customer and patient needs.

  • Prototype, test and validate new features quickly using an MVP-first approach.

  • Act as the central liaison between technical teams (Engineering, Machine Learning) and business teams (Operations, Sales, Marketing).

  • Translate product requirements into clear deliverables and ensure high-quality execution from ideation through launch.



Skillset

  • At least 4 years of experience in product management roles.

  • Minimum of 2 years delivering AI-native or agentic products into production.

  • High-impact professional backgrounds in Investment Banking, Private Equity or Management Consulting will be considered.

  • Demonstrated success scaling AI or data-driven products across growing user bases, data volumes and interaction complexity.

  • Strong understanding of agentic system architectures and underlying technical principles.

  • Proven ability to partner closely with engineering teams to build and scale complex data products.

  • Strong analytical capabilities, including defining KPIs and using data to inform product decisions.

  • Excellent communication skills, with ability to clearly explain complex technical concepts to non-technical stakeholders.

  • Experience building and scaling products from 0 to 1 in fast-paced environments.



Benefits

  • Salary: $160k - $185k

  • Equity.

  • Comprehensive health and dental benefits.

Our client, an AI-driven organization, is hiring a Senior Full Stack Engineer to join their team in New York. The successful candidate will leverage emerging AI technologies to develop production-ready software and deliver outstanding user experiences.


Responsibilities

  • Design, develop and maintain both the frontend and backend of the company’s AI platform, ensuring robust and scalable solutions.

  • Collaborate cross-functionally with design, sales, marketing and customers to create intuitive and seamless user experiences.

  • Optimize performance for speed, scalability and reliability across all applications.

  • Craft clean, maintainable code and interfaces in a complex, integration-heavy environment.

  • Diagnose and resolve issues efficiently while upholding high standards of code quality.

  • Stay at the forefront of emerging technologies to continuously enhance our platform.



Skillset

  • Extensive Full Stack experience with a strong portfolio of web applications.

  • Expertise in ReactJS, TypeScript and server-side development.

  • Hands-on experience with RESTful APIs, asynchronous programming and Git.

  • Experience working with generative AI APIs, embeddings, streaming outputs and tool calling.

  • Familiarity with CI/CD pipelines, container orchestration and cloud infrastructure.

  • Knowledge of server-side rendering, static site generation, and testing frameworks such as Jest and Cypress is a plus.

  • Proficient in SQL/PostgreSQL, including Row Level Security.

  • Excellent communication and problem-solving skills.



Benefits

  • Salary: Circa. $200k DOE.

  • Health, dental, vision, life and disability insurance.

  • 401(k) with match.

  • Remote working options.

Our client, a ServiceNow-focused organization, is hiring a hands-on VP of Implementation & Support to join the team in Indianapolis, Indiana. The successful candidate will take a hands-on role in leading customer implementations while growing and optimizing the implementation and support organization, which will shape the customer experience, deliver exceptional results and drive enterprise growth.


Responsibilities

  • Lead end-to-end customer implementations, from initial discovery through go-live and early operational stability.

  • Build, mentor and manage the Implementation & Support team, promoting a culture of excellence and high performance.

  • Develop and execute scalable implementation and support strategies that drive enterprise growth.

  • Facilitate discovery sessions and translate business requirements into robust, scalable ServiceNow solutions.

  • Architect and oversee complex ServiceNow implementations, including workflows, integrations, data migrations and customizations.

  • Create and continuously refine delivery playbooks, methodologies, templates and processes to accelerate time-to-value.

  • Act as the executive escalation point for implementation and support challenges, ensuring timely resolution and transparent customer communication.

  • Collaborate closely with Product, Engineering, QA and Sales to ensure delivery readiness, smooth handoffs and continuous improvement.

  • Stay up to date with ServiceNow platform capabilities and releases, incorporating new features and best practices into all delivery processes.



Skillset

  • At least 10 years of experience in enterprise software implementation, consulting or technical delivery.

  • Minimum of 5 years of hands-on experience implementing ServiceNow in enterprise environments.

  • Demonstrated success in personally leading complex, high-impact implementations.

  • Strong technical expertise across ServiceNow, including architecture, scripting, Flow Designer and Integration Hub.

  • Proven experience with integrations, data migrations, and connecting enterprise systems.

  • Exceptional discovery, planning, and customer-facing skills.

  • Operationally minded, with a proactive approach to problem-solving, risk management, and continuous improvement.

  • Experience working within Agile or iterative delivery models.

  • ServiceNow certifications: CSA required; CIS and/or CAD highly desirable.



Benefits

  • Salary: $175k – $200k DOE

  • Comprehensive benefits package.

ServiceNow Project Manager
Location: Zurich, Switzerland (Onsite 2 days/week)
Contract Type: Service Agreement
Employment: March 2026 – December 2026 (extension possible)
Workload: 3 days per week (60% FTE)
Languages: German (mandatory)



Our client, an Elite ServiceNow Partner, is hiring an experienced German-speaking ServiceNow Project Manager to lead a long-term CMDB transformation program. The successful candidate will focus on redesigning and maturing the CMDB in line with CSDM standards, with a strong emphasis on business outcomes, data quality and operational usability rather than purely technical delivery.



Responsibilities

  • Lead the CMDB program end-to-end, ensuring alignment with strategic objectives.

  • Plan, prioritize and oversee all program activities, delivering on time and within scope.

  • Ensure CMDB implementation is fully compliant with CSDM standards.

  • Proactively manage resources, risks and dependencies to maintain program momentum.

  • Drive effective stakeholder engagement, governance and escalation processes.

  • Collaborate closely with agile delivery teams in SCRUM and SAFe frameworks.

  • Coordinate with Jira-based teams to ensure seamless delivery and reporting.

  • Provide onsite program leadership two days per week (Tuesday and Thursday) in the Zurich area.




Skillset

  • Fluency in German and English.

  • Demonstrated experience leading long-term IT or CMDB programs.

  • Hands-on experience delivering successful ServiceNow projects.

  • Strong knowledge of CSDM principles and best practices.

  • Proven experience working in agile delivery environments, including SCRUM and SAFe.

  • Excellent skills in planning, scheduling and managing dependencies.

  • Confident in managing stakeholders and escalations at senior levels.

  • Experience operating within structured governance and decision-making frameworks.

  • Familiarity with Jira-based delivery and tracking environments.