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• Work closely with the project team to design, configure and enhance the Gifts & Entertainment module using App Engine and Custom App functionality.
• Translate functional requirements into technical specifications and implement solutions accordingly.
• Troubleshoot and resolve technical issues, ensuring smooth functionality and user experience.
• Collaborate with stakeholders to ensure deliverables meet business needs and deadlines.
• Provide knowledge transfer and documentation to internal teams.

Skillset

• Professional fluency in French (written and spoken).
• Proven experience in App Engine and Custom App development/configuration.
• Strong problem-solving and solution design skills.
• Ability to work independently and manage deliverables effectively in a part-time capacity.
• Previous experience in HR-related projects or modules is a bonus.
• Familiarity with enterprise systems and workflows is a plus.

• Duration: September 2025 – End of December 2025
• Workload: 2 days per week

ServiceNow CMDB/Configuration Manager
Location: Remote (1 day per month onsite max in Frankfurt, Germany)
Duration: Long-term project
Industry: Pharmaceutical / Life Sciences
Language: German (Fluent) 


Our client, an elite ServiceNow partner, are hiring a German-speaking ServiceNow CMDB/ Configuration Manager to join their Frankfurt team remotely. The successful candidate will drive the design, governance and operation of the Configuration Management Database (CMDB) for a leading pharmaceutical customer. This role ensures CMDB quality, compliance and alignment with ITIL and pharma regulatory standards.


Responsibilities

• Lead CMDB strategy, governance and operations in ServiceNow.

• Ensure accuracy and integrity of configuration item (CI) data.

• Oversee discovery, service mapping and reconciliation processes.

• Align CMDB with ITSM processes (Incident, Change, Problem, Asset).

• Ensure compliance with GxP and audit readiness requirements.

• Provide reporting on CMDB health, KPIs, and compliance metrics.

• Act as SME for ServiceNow CMDB and guide stakeholders.

Skillset

• Strong ServiceNow CMDB expertise (Discovery, Service Mapping).

• Solid ITIL / Configuration Management background.

• Experience in regulated industries (pharma/life sciences).

• Knowledge of compliance frameworks (CSV, GxP, audit controls).

• Excellent stakeholder management and communication skills.

Apply Now or reach out to ailsa@alldus.com for more details.

• Design, configure and implement Audit Management workflows within ServiceNow IRM.
• Develop integrations, reports and dashboards to support audit evidence, tasks and findings.
• Collaborate with stakeholders to gather requirements and translate them into ServiceNow solutions.
• Support testing, deployment and knowledge transfer to internal teams.
• Ensure configurations align with IRM best practices and compliance frameworks.

• Strong hands-on ServiceNow development experience.
• Deep knowledge of ServiceNow IRM / GRC, with a proven track record in Audit Management.
• Experience with policy, compliance, risk and audit-related modules.
• Ability to deliver in a fast-paced project environment.
• Excellent communication and stakeholder management skills.

ServiceNow ATF Consultant (Freelance)
Location: Remote 
Duration: 3 months, with potential for extension.
Commitment: 2 days per week
Start Date: 1st September


Our client, a global tech company, are hiring an experienced ServiceNow ATF (Automated Test Framework) Consultant to support our ServiceNow platform over a 3-month engagement. The successful candidate will be responsible for designing, implementing and optimising automated test scripts to improve platform stability, reduce regression risks and support release cycles.


Responsibilities

• Design, develop and maintain automated test cases using ServiceNow ATF.
• Review existing manual test scripts and convert them into automated tests where possible.
• Collaborate with developers, business analysts and platform owners to ensure test coverage across key modules.
• Run test cycles, analyse results and provide detailed feedback on defects and issues.
• Support release management activities by providing regression test packs and automation coverage reports.
• Provide knowledge transfer and best practice guidance to internal teams on ATF usage.

Skillset

• Strong hands-on experience with ServiceNow ATF (Automated Test Framework).
• Proven track record of building and executing automated test cases across ITSM and other ServiceNow modules.
• Good understanding of ServiceNow development lifecycle and release management processes.
• Familiarity with testing best practices, including regression, integration, and functional testing.
• Excellent communication and documentation skills.
• ServiceNow certification(s) (e.g. CSA, CIS-ITSM) desirable but not essential.

Apply Now or contact ailsa@alldus.com for more details.

ServiceNow Technical Business Analyst
Start Date: October 2025
Hours: 32 hours per week  
Minimum Requirements: EU Passport & HRSD expertise

Our client, a global leader in semiconductors are hiring a ServiceNow Technical Business Analyst with a particular focus on HR Service Delivery (HRSD) to join the team. This contract position (60-80% capacity) involves collaborating with stakeholders to gather and analyze business requirements while designing and delivering tailored HRSD solutions that drive operational efficiency and align with organizational goals.


Responsibilities

• Work closely with HR and business stakeholders to capture, document and validate requirements specific to HR Service Delivery processes.

• Translate HRSD business needs into scalable, efficient ServiceNow solutions.

• Lead solution design and architecture, ensuring alignment with HRSD best practices and the ServiceNow roadmap.

• Provide guidance on leveraging HRSD modules, including Employee Center, Case and Knowledge Management and Lifecycle Events.

• Oversee implementation, ensuring the delivered functionality meets HR and organizational expectations.

• Collaborate with cross-functional teams to ensure seamless integration with other ServiceNow modules.

Skillset

• Strong expertise in ServiceNow HRSD and platform capabilities.

• Proven experience as both a Business Analyst and Solution Architect, with a focus on HR solutions.

• Solid understanding of HR processes and workflows.

• Excellent communication, problem-solving, and documentation skills.

• Ability to work effectively within a part-time capacity and manage competing priorities.

Apply now via the link below or get in touch with ailsa@alldus.com for more details. 

ServiceNow SPM Senior Technical Consultant 
Location: Remote
Engagement: Part-time (2 days per week) for 2 months
Contract: Freelance
Start Date: ASAP


Our client, a global tech organization, are hiring a French-Speaking ServiceNow SPM Senior Technical Consultant to support a focused 2-month engagement (2 days per week). The consultant will provide subject matter expertise in Project Management, Demand Management, and Catalog Management, ensuring effective design, configuration, and delivery of enhancements within the ServiceNow platform.


Responsibilities

• Act as the technical and functional expert for ServiceNow SPM, with a focus on Project Portfolio, Demand and Catalog Management.

• Review current configurations and recommend improvements aligned with best practices.

• Configure workflows, forms, dashboards and reports to optimize portfolio and project tracking.

• Support the PMO and business stakeholders in translating requirements into ServiceNow solutions.

• Provide knowledge transfer and guidance to internal teams for sustainability post-engagement.

• Deliver progress updates, documentation and recommendations during the engagement period.

Skillset

• French fluency is essential.

• Proven expertise in ServiceNow Strategic Portfolio Management (SPM/PPM).

• Hands-on experience with Project Management, Demand Management and Catalog Management modules.

• Strong understanding of ServiceNow configuration and workflow design.

• Ability to engage with senior stakeholders and translate business needs into platform solutions.

• Experience in short-term consulting or advisory engagements.