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ServiceNow Platform Architect – German Fiber Telco
Contract: Feb 2026 – 30 Jun 2026

We are looking for a ServiceNow Platform Architect & Platform Owner to drive the strategy, architecture, and operational management of the ServiceNow platform within a fiber telecommunications provider’s OSS landscape. You will own the platform roadmap, enforce architecture standards, lead integrations and automations, manage releases and environments, and ensure governance, security, and performance across core OSS processes (Assurance, Fulfillment, Rollout).

Requirements:

• Deep ServiceNow architecture experience including modules, data models, security, CI/CD, and integrations.

• Hands-on development skills (JavaScript, Flow Designer, IntegrationHub, ATF).

• Telco/OSS experience; knowledge of OMT, TNI, FSM, or other scalable OSS systems is highly desirable.

Contact ailsa@alldus.com for more details. 

Job Description – CMDB Architect (ServiceNow ITOM) (m/f/d)

We are looking for a CMDB Architect (ServiceNow ITOM) to lead the design and implementation of an enterprise CMDB, in a Telco Environment. 

Key Responsibilities

• Lead the architecture, design, and implementation of the ServiceNow CMDB

• Define the overall approach, make key design decisions, and review/validate deliverables from third-party vendors

• Implement selected CMDB components to demonstrate best practices

• Ensure a high-quality, sustainable CMDB aligned with operational IT needs

• Align CMDB design with ITSM/ITOM processes and stakeholders

Required Skills (Must-Haves)

• Extensive hands-on experience with ServiceNow CMDB implementations in large-scale environments

• Strong expertise in CMDB architecture & CI data modeling (classes, relationships, dependencies, service hierarchies)

• Proven track record in multi-source CMDB integration, consolidation, and complex reconciliation

• Strong knowledge of:

  • Discovery (schedules, patterns, credentials)

  • Service Mapping (topologies, business service views)

  • CMDB Health (dashboards, reconciliation rules, normalization)

  • CSDM v4/v5

• Integration expertise: MID Server, REST APIs, Import Sets, Integration Hub

• Understanding of ITSM/ITOM touchpoints (Incident, Change, Problem, Request, Asset)

• Fluent English (spoken and written)

Nice-to-Have / Advantage

• Background in telecommunications or network infrastructure

• Experience with tools such as TNI, StableNet, FNT Command, SolarWinds, Ansible

• Exposure to cloud/infrastructure environments: Azure, AWS, GCP, VMware vCenter

• Familiarity with compliance frameworks: ISO 27001, NIS2, DORA

Certifications

• ServiceNow Certified System Administrator (CSA)

• ServiceNow CIS – CMDB or Discovery

• ITIL v4 Foundation (preferred)

Technical Stack

• Modules: ITOM Core, Discovery, Service Mapping, CMDB Health, Integration Hub

• Scripting: JavaScript, Glide API

• Interfaces: REST/SOAP, MID Server, JSON/XML

Contact ailsa@alldus.com for more details. 
 

Our client, a growing Business Intelligence organization, is hiring a ServiceNow HR  Business Process Consultant to join the team in New Jersey on a contract basis. The successful candidate will translate complex operational requirements into scalable, user-focused ServiceNow solutions, while playing a key role in streamlining workflows, driving platform adoption and supporting operational excellence across multiple business functions.


Responsibilities

• Collaborate with business stakeholders to gain a deep understanding of processes, pain points, and opportunities for transformation across multiple teams.

• Design and recommend streamlined, efficient business workflows that leverage ServiceNow capabilities.

• Act as the key liaison between business teams and technical delivery groups to ensure alignment and clarity.

• Lead requirements gathering, process mapping and solution validation to support effective implementation.

• Ensure processes are standardized, compliant and adhere to organizational governance frameworks.

• Drive platform adoption through change management, training and targeted communication initiatives.

Skillset

• Extensive expertise in HR, Audit, Workplace, Procurement or Global Security domains.

• Strong knowledge of end-to-end business processes and workflow optimization.

• Proven background in business consulting, process design or ServiceNow functional roles.

• Exceptional communication, stakeholder management, and facilitation skills, with the ability to influence and collaborate across all levels.

• Skilled at simplifying complex challenges and delivering clear, actionable recommendations.

• Experience with ServiceNow modules, including HRSD, Procurement Operations, GRC/Audit, Workplace Service Delivery, or Security Operations.

• ServiceNow or business process/lean methodology certifications are highly desirable.

Applied LLM Engineer
Location: London, England (Hybrid)
Contract: Fixed term Contract; 4-6 months initially
Rate: Daily Rate (Outside IR35)


Our client, an award-winning advertising company, are hiring an Applied LLM Engineer to join their team on a 4-6 month fixed-term contract in London.  The successful candidate will take full ownership of the technical solution, designing and delivering an AI platform that automates advertising creations while incorporating human-in-the-loop feedback to maintain high-quality outputs.


Responsibilities

• Lead the architecture, development and delivery of the company’s platform.

• Design and build LLM-powered workflows for AI-assisted advertising generation.

• Implement human-in-the-loop feedback loops, capturing accept/reject decisions and rationale to continuously improve output.

• Deliver a web-based application with downloadable assets or shareable links.

• Ensure the platform maintains brand compliance and design quality, achieving approximately 95% AI accuracy with designer sign-off.

• Collaborate directly with designers and stakeholders to refine and optimise outputs.

• Take full ownership of all technical decisions and delivery outcomes.

Skillset

• Strong experience in full-stack software engineering.

• Hands-on experience deploying LLMs or Applied AI in production environments.

• Experience with AI-driven content generation, preferably visual or design-focused.

• Ability to design feedback-driven learning systems with human-in-the-loop processes.

• Strong product mindset, able to translate business needs into functional software.

• Comfortable collaborating with end users and non-technical stakeholders.

• Familiarity with Gemini, OpenAI, or similar LLM platforms is a bonus.

• Background in creative, design or media production environments is a plus.