search jobs

Data Scientist - Generative AI
Contract: Initial 6-Month Daily Rate Contract (Extension Likely)
Location: Dublin (Hybrid, 1/2 Days Onsite Per Week)


Our client, a leading healthcare company, is hiring multiple Data Scientists with expertise in Generative AI to join their team in Dublin on a six-month contract. The successful candidates will be responsible for designing and delivering innovative AI applications using advanced Large Language Models (LLMs) and Retrieval-Augmented Generation (RAG) techniques to support clinical and operational decision-making.


Responsibilities

• Design, build, and optimise GenAI solutions using LLMs and RAG pipelines for healthcare-related use cases.

• Collaborate with cross-functional teams to translate business requirements into data science solutions.

• Develop and fine-tune LLMs to enhance model accuracy, performance and relevance in a clinical or operational context.

• Prototype, test and deploy NLP/ML models using appropriate evaluation metrics and best practices.

• Build scalable APIs and integrate GenAI models into production environments using frameworks such as Flask or FastAPI.

• Stay current on the latest developments in GenAI, LLMs and wider AI trends.

Skillset

• Strong technical knowledge in Data science, ML and NLP concepts, should have worked on the entire Data science life cycle starting from Data collection till deployment and monitoring.

• Experience with Traditional Machine Learning and Deep Learning models / algorithms.

• Experience in working with large language models (LLMs) and GenAI use cases with RAG.

• Experience in developing APIs in any of the python frameworks (Flask / FAST).

• Experience in working with Databases - SQL, NoSQL, Graph DB and Vector DB.

• Exposure to cloud - preferably Azure and GCP.

• Experience in working with cross functional teams.

Please note: these opportunities do not offer sponsorship and require the consultants to be based in Ireland.

ServiceNow Consultant (On-Prem/Self Hosted experience required)
Location: Remote
Contract Length: 3 + months (2-3 days per week)
Start Date: ASAP


Our client, a global tech company, are hiring a ServiceNow Consultant with strong technical expertise to support a self-hosted (non-SaaS) environment. The successful candidate will lead configuration, integration and troubleshooting efforts across the platform.


Responsibilities

• Configure and deploy ServiceNow solutions across core modules.

• Manage MID server setup, API integrations and secure data exchange.

• Support patching, upgrades and performance tuning in self-hosted environments.

• Troubleshoot production issues and provide technical advisory.

• Ensure platform security and integration best practices.

Skillset

• Strong hands-on ServiceNow platform expertise.

• Experience with self-hosted environments (non-SaaS).

• Deep understanding of ServiceNow integrations and security.

• Proven track record in ServiceNow implementations.

• Excellent troubleshooting and stakeholder engagement skills.

Interested? Apply now in the link below or email your CV to ailsa@alldus.com.

Job Title: ITSM Consultant – Contract 
Location: Remote - Germany
Contract Length: 3+ Months
Start Date: ASAP


Our client, a global tech company, are hiring an experienced ITSM Consultant for a freelance position focused on enhancing and optimizing IT Service Management processes within a ServiceNow environment. The successful canddiate will be responsible for designing, implementing, and improving a series of critical features and workflows to support business operations and drive efficiency.


Responsibilities

• Implement and enhance Store Case Synchronization functionality.

• Improve Incident Synchronization across relevant systems.

• Optimize workflows and improve synchronization enhancements.

• Deliver synchronization enhancements related to incident data and workflows.

• Design and implement Reusable Questions, Availability User Criteria, Catalog Taxonomy, Catalog Builder Template, Catalog Builder Wizard Enhancements (Service Offering), Custom Fulfillment Steps (for Service Offering Approval & Financial Approval) and Notification Mechanisms.

• Manage Schedule Data including working hours and holiday calendars.

• Define and implement SLA Definitions.

• Develop and configure SLA Notifications (Breach and Warning alerts).

• Define and utilize key Metrics (e.g. time spent per status on a per-ticket basis).

• Create and manage Indicator Definitions for performance tracking and service reporting.

Skillset

• Proven experience working with ServiceNow ITSM.

• Strong understanding of Incident, Problem and Major Incident Management.

• Expertise in Service Catalog design and configuration.

• Experience with SLA policies, workflows and notifications.

• Background in reporting, metrics and performance indicators.

• ServiceNow certifications (e.g. Certified System Administrator, ITSM Implementer) are a bonus.

• Previous experience in a contract/consulting capacity is a plus.

• Familiarity with agile project delivery methods.

• Strong analytical and communication skills.

• Ability to work autonomously and drive delivery in a fast-paced environment.

To Apply, please send your CV and a brief cover note to ailsa@alldus.com.

ServiceNow Technical Architect – CSM (Customer Service Management)
Location: Remote (Germany-based Retail Client)
Language Requirement: Fluent in German and English
Job Type: Contract / Freelance 
Start Date: ASAP


Our client are hiring a highly skilled and experienced ServiceNow Technical Architect with deep, hands-on expertise in Customer Service Management (CSM) to support a leading retail client in Germany. This role demands both strategic leadership and strong technical execution to drive complex ServiceNow implementations in a dynamic, customer-facing environment.

As the Technical Architect, you will be responsible for shaping and delivering end-to-end ServiceNow CSM solutions while collaborating closely with business stakeholders, developers, and cross-functional teams. This is a remote role; however, fluency in German is essential due to the client-facing nature of the project.


Responsibilities

• Act as the technical lead and architect for the full lifecycle of CSM implementations and enhancements.
• Translate business requirements into well-architected, scalable and performant ServiceNow solutions.
• Provide hands-on configuration, scripting and integration work within the ServiceNow platform.
• Collaborate with Product Owners, Process Owners, Developers and other Architects to ensure design consistency and platform best practices.
• Lead technical workshops and solution architecture sessions with stakeholders.
• Provide governance and design oversight across CSM workflows, case management, virtual agents, knowledge management and customer portals.
• Ensure platform performance, security and compliance with enterprise standards.
• Proactively identify technical risks and develop mitigation strategies.
• Provide mentorship to junior ServiceNow developers and support knowledge transfer to internal teams.

Skillset

• Fluent in German (C1+) and English.
• 5+ years of hands-on experience as a ServiceNow Technical Architect, with a strong recent focus on CSM.
• Proven track record delivering complex, high-volume CSM projects in enterprise or retail environments.
• Deep understanding of the ServiceNow platform architecture, capabilities and data model.
• Expert-level hands-on knowledge of ServiceNow Studio and Application Scoping, CSM modules, IntegrationHub, Flow Designer, REST/SOAP integrations, Service Portal customization and UI policies/scripts
• Familiarity with ITSM, FSM, or other ServiceNow modules is a plus.
• ServiceNow Certified Technical Architect (CTA) or Certified Implementation Specialist – CSM is a plus.
• Experience working with large-scale retail customers or B2C service environments is a bonus.
• Exposure to Agile/Scrum project methodologies.
• Previous experience leading offshore/nearshore development teams.

Contact ailsa@alldus.com for more details. 

ServiceNow ITAM (SAM) Technical Consultant – Retail
Project Duration: 3 months (initial engagement, extension possible)
Location: Remote (EU required)
Start Date: ASAP
Language: English (German language a plus)


Our client, a global IT Company, are hiring a hands-on ServiceNow ITAM Technical Consultant with experience implementing SAM Pro in complex environments. You will be responsible for the technical delivery of SAM features for a major retail customer, ensuring coverage across a diverse footprint of store devices, back-office systems and third-party tools.


Responsibilities

• Implement and configure ServiceNow SAM Pro features including normalization, reconciliation and publisher packs.

• Integrate with discovery sources such as SCCM, Flexera or native ServiceNow Discovery across retail infrastructure.

• Script and configure license metrics, entitlements and rules tailored to retail software usage patterns.

• Address software licensing complexities across high-volume, distributed endpoints (e.g., POS systems, kiosks, endpoints).

• Collaborate with the solutions consultant and retail business teams to ensure seamless deployment.

Skillset

• Strong technical implementation experience with ServiceNow SAM Pro, including real-world project delivery.

• Experience working with software asset data from distributed systems and large device inventories.

• Proficient in ServiceNow scripting, Flow Designer and IntegrationHub.

• Understanding of ServiceNow Discovery, CMDB structure, and SAM-related integrations.

• Retail project experience is a strong plus.

Contact ailsa@alldus.com for more info. 

Freelance ServiceNow Architect – CSM Expert (German Speaking)
Remote | 20 hrs/week | 3 months | Fluent German required

 

Our client, an IT Services organization, are urgently seeking a hands-on ServiceNow Architect with strong expertise in Customer Service Management (CSM) to support a high-priority client. The successful candidate will engage with stakeholders, gather complex requirements and translate them into clear, detailed User Stories in English for developers.


Responsibilities

• Lead the architecture and design of ServiceNow CSM solutions aligned with business goals.
• Engage with German-speaking stakeholders to gather and analyse complex business requirements.
• Translate requirements into detailed, developer-ready user stories in English.
• Oversee the configuration and implementation of CSM modules, including Playbooks and Advanced Work Assignment.
• Collaborate with developers and testers to ensure high-quality delivery.
• Provide expert guidance on best practices, performance optimisation and solution scalability.

Skillset

• Proven experience with ServiceNow CSM at architect or senior consultant level.
• Strong communication and documentation skills.
• Fluent in German and English.
• Available for ~20 hours/week over 3 months.