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ServiceNow Technical Consultant
Location: Remote
Duration: 3 months with high likelihood of extension
Workload: Part-time – 3 days per week
Start: ASAP


Our client, a global tech organization, are hiring a ServiceNow Technical Consultant to join their team remotely on a three-month part-time contract. The successful candidate will utilize their skills in Software Asset Management (SAM) to lead and deliver impactful solutions across the company.


Responsibilities

• Serve as the technical lead for ServiceNow SAM implementations.

• Work closely with stakeholders to understand requirements and deliver tailored SAM solutions.

• Configure and customize ServiceNow SAM modules to meet business needs.

• Ensure best practices are followed in design, development, and deployment.

• Troubleshoot and resolve technical issues in a timely manner.

• Provide guidance and mentorship to internal teams where needed.

• Support integration of SAM with other ITAM processes and tools.

Skillset

• Proven experience delivering ServiceNow SAM implementations.

• Ability to act as Technical Lead on SAM-related projects.

• Strong communication skills and ability to work independently.

Interested? Apply via the link below or send your CV to nicolam@alldus.com.

Job Title: ServiceNow Business Process Consultant (CSM – Retail)
Location: EU - Remote 
Duration: 6 months 
Language Requirement: German-speaking preferred


Our client, a global IT organization, are hiring a ServiceNow Business Process Consultant (BPC) to join the team remotely on a six-month contract. With deep expertise in Customer Service Management (CSM) and exposure to Retail Service Management, the successful candidate will support a strategic project aimed at transforming Retail Task Management processes using the ServiceNow platform.


Responsibilities

• Analyze and map business requirements to ServiceNow CSM capabilities.
• Design, document and optimize end-to-end service processes, especially in the context of Retail Task Management.
• Collaborate with technical teams and stakeholders to translate business needs into scalable ServiceNow solutions.
• Guide clients through best practices in Retail Service Management and CSM configurations.
• Facilitate workshops, gather feedback and lead business process improvements.
• Ensure alignment with industry standards and ServiceNow CSM frameworks.

• Fluency in German.
• Proven experience as a Business Process Consultant working with ServiceNow CSM.
• Strong knowledge of Retail Task Management and Retail Service Management use cases.
• Ability to bridge the gap between business needs and technical implementation.
• Skilled in stakeholder engagement, requirement gathering and process documentation.
• Familiarity with ServiceNow’s Industry Frameworks and Service Model Foundation.
• Prior consulting experience in Retail or similar industry verticals is a bonus.
• ServiceNow certifications (e.g. Certified Implementation Specialist – CSM).
• Understanding of the ServiceNow platform’s broader capabilities (e.g. App Engine, Reporting).

Job Title: ServiceNow Technical Consultant – FSM (Field Service Management)
Location: Fully Remote (U.S. Only)
Employment Type: 6-Month Contract


Our client, an elite ServiceNow partner, are hiring a skilled ServiceNow Technical Consultant with expertise in Field Service Management (FSM) for a fully remote, 6-month contract. This role is ideal for a U.S. citizen with hands-on experience delivering FSM solutions in enterprise environments.


Responsibilities

• Lead and support the implementation of ServiceNow FSM modules.

• Customize workflows, mobile interfaces, dispatching tools and asset tracking features.

• Collaborate with stakeholders to gather requirements and translate them into functional FSM solutions.

• Perform configuration, integration, testing and documentation.

• Provide support during and after deployment.

Skillset

• ServiceNow CSA (Certified System Administrator) is required.

• ServiceNow CIS-FSM (Certified Implementation Specialist – Field Service Management) is a must.

• Proven hands-on experience with ServiceNow FSM in enterprise environments.

• 6+ years of ServiceNow development and configuration experience.

• Strong understanding of field operations and mobile workforce enablement.

• Excellent problem-solving and communication skills.

Job Title: Senior ServiceNow Technical Consultant (CSM Certified)
Location: Fully Remote (U.S. Only)
Employment Type: Contract-to-Hire or Permanent
Citizenship Requirement: U.S. Citizenship


Our client, an elite ServiceNow partner, are hiring a Senior ServiceNow Technical Consultant with proven experience implementing Public Sector Digital Services (PSDS) and a CSM (Customer Service Management) certification. This role is fully remote and offers flexibility with contract-to-hire or permanent placement, depending on your preference.


Responsibilities

• Lead and support end-to-end implementation of PSDS solutions in ServiceNow.

• Customize and configure ServiceNow CSM modules to meet client requirements.

• Collaborate with stakeholders to understand business needs and translate them into technical solutions.

• Ensure best practices in ServiceNow development, deployment and support.

• Provide ongoing enhancements, maintenance and support for existing implementations.

Skillset

• U.S. Citizenship.

• ServiceNow CSM Certification is required.

• Experience with PSDS implementations.

• 6+ years of hands-on experience with ServiceNow development and configuration.

• Strong understanding of ServiceNow architecture and integration patterns.

• Excellent communication and documentation skills.

ServiceNow Developer (SPM)
Location – Remote (possible occasional travel to Tampa, FL)
Duration - 6 months with the possibility of extension


Our client, a leading IT Consulting organization, are hiring a ServiceNow Developer to join their team remotely on a six-month contract. The successful candidate will apply their expertise in Strategic Portfolio Management (SPM) to address complex challenges, bringing a hands-on, solution-oriented approach to every project.


Responsibilities

• Lead the full implementation lifecycle of ServiceNow SPM solutions for both enterprise and government clients.

• Design and build customized solutions within ServiceNow, focusing on SPM modules.

• Conduct workshops to communicate the value and business impact of SPM.

• Provide expert-level technical support and guidance to both clients and internal teams.

• Manage platform infrastructure to ensure seamless operation of SPM and PPM processes.

• Ensure adherence to compliance standards such as FedRAMP, DoD IL-4/IL-5 and other regulatory requirements.

• Collaborate on technical solution design sessions and actively contribute to process optimization.

• Conduct root cause analysis, troubleshoot complex issues and implement efficient bug fixes.

Skillset

• Active Secret Clearance is required.

• Required Certifications: Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) and ServiceNow Certified System Administrator.

• Bachelor’s degree in Computer Science, Information Technology or similar.

• Minimum of 5 years of experience in IT software consulting, with at least 3 years focused on ServiceNow implementations.

• Strong proficiency in JavaScript and ServiceNow scripting.

• In-depth understanding of Strategic Portfolio Management (SPM) and Project Portfolio Management (PPM) concepts, best practices, and practical applications.

• Proven track record in leading large-scale ServiceNow SPM implementations for enterprise clients.

• Expertise in software discovery, normalization, and optimization processes.

• ServiceNow Certified Application Developer and additional ServiceNow certifications (ITOM, SecOps, GRC, ITSM or ITIL) is a plus.

• Experience in government contract work and secure environments is a bonus.

Job Title: ServiceNow Developer (OMT – Order Management for Telecommunications and Media)
Location: Remote 
Language Requirement: English-speaking
Duration: 11 weeks
Engagement Type: Full-time Contract


Our client, a global tech company, are hiring an experienced ServiceNow Developer with specific expertise in Order Management for Telecommunications and Media (OMT). The successful candidate will contribute to the implementation, customization and integration of ServiceNow’s OMT applications to support a fast-paced telecommunications environment.


Responsibilities

• Design and develop solutions on the ServiceNow platform, with a focus on OMT modules.
• Configure workflows, catalog items and order management processes.
• Integrate ServiceNow with third-party systems using APIs and web services.
• Collaborate with business analysts and stakeholders to understand and refine requirements.
• Perform system testing, debugging, and documentation of implemented solutions.
• Provide support and troubleshooting throughout the development lifecycle.

Skillset

• Proven experience as a ServiceNow Developer, preferably in telecom projects.
• Strong hands-on knowledge of Order Management for Telecommunications and Media (OMT).
• Proficiency in scripting (JavaScript, Glide) and ServiceNow platform capabilities.
• Experience with integration frameworks and REST/SOAP APIs.
• Ability to work independently and communicate effectively in English.
• ServiceNow certifications (Developer, OMT) are a plus.

Interested? Apply via the link below or please send your CV to nicolam@alldus.com.