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Our client, a fast-growing healthcare organization, are hiring a Machine Learning Engineer to join the team in New York or San Francisco. The successful candidate will play a key role in shaping the future of conversational AI by driving meaningful improvements in patient outcomes and transforming the way healthcare systems engage and communicate.
Responsibilities
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Develop and implement machine learning models tailored for SMS and voice-enabled conversational AI.
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Create scalable pipelines to support data ingestion, model training and real-time deployment.
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Fine-tune large language models using healthcare-focused datasets to enhance accuracy and relevance.
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Collaborate with full-stack engineering teams to seamlessly integrate AI capabilities into core product experiences.
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Lead the full lifecycle of model deployment, including monitoring, troubleshooting and iterative optimization.
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Continuously explore emerging AI/ML technologies and healthcare innovations to keep their solutions cutting-edge.
Skillset
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At least 4 years of experience in AI/ML engineering, with a strong focus on NLP, large language models and conversational AI.
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Proven track record of deploying ML models into production, preferably within healthcare or other regulated industries.
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Proficient in Python and experienced with ML frameworks such as TensorFlow and PyTorch.
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Strong skills in fine-tuning LLMs, prompt engineering and integrating models into real-world applications.
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Comfortable working with cloud platforms (e.g. AWS, Azure, GCP) and knowledgeable in MLOps practices for scalable deployments.
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Experience with voice and speech-based technologies, including recognition and generation.
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Hands-on background in designing and implementing conversational AI solutions.
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Exceptional analytical and communication abilities.
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Familiarity with HIPAA compliance and handling of sensitive healthcare data is a bonus.
Benefits
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Competitive Salary.
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Equity.
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Remote working.
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Comprehensive healthcare package.
ServiceNow HRSD Business Process Consultant
Location: Remote
Contract: 6-12 months (possible extension).
Our client, a global business consulting firm, are hiring a ServiceNow HRSD Business Process Consultant to join the team on a contract basis. The successful candidate will act as a liaison between HR stakeholders and technical teams, helping to define, design, implement and optimize HR Service Delivery (HRSD) processes on the ServiceNow platform.
Responsibilities
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Lead discovery and design workshops with HR stakeholders to assess current HR service delivery, processes, pain points and future-state requirements.
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Map and analyze existing business processes and perform gap analysis between “as-is” and “to-be” states.
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Capture requirements and translate them into user stories and acceptance criteria.
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Define HR-specific workflows, including case management, employee document management, lifecycle events and knowledge management.
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Configure and optimize ServiceNow HRSD modules, such as HR Case Management, Employee Service Center, Employee Document Management, Knowledge Management and Portal/User Experience.
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Oversee and guide integrations between ServiceNow HRSD and external systems, including HRIS and Learning Management systems.
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Develop or update reports, dashboards, KPIs, and performance analytics linked to HR processes.
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Support testing (unit and UAT), deployment, change management, training and post-implementation activities.
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Ensure best practices, data integrity, compliance and a user-centered design approach.
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Manage stakeholder relationships, set expectations and communicate progress, risks and trade-offs effectively.
Skillset
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Minimum of three years hands-on experience with ServiceNow HRSD modules.
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Strong understanding of HR processes and service delivery, including HR Case Management, Lifecycle Events, Employee Experience, and HR Shared Services.
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Proven business analysis skills such as requirements gathering, process mapping, gap analysis, and translating business needs into technical specifications or user stories.
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Experience configuring ServiceNow workflows, UI policies, business rules and scripting as required.
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Experience with integrations and data flows between ServiceNow and external systems (e.g. HRIS, document management).
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Certifications such as ServiceNow Certified System Administrator; ServiceNow HRSD or HR-Suite Implementation Specialist is a bonus.
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Ability to manage multiple priorities under tight timelines.
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Familiarity with Agile methodology and working in sprint cycles.
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Excellent stakeholder engagement, facilitation and communication skills.
ServiceNow Technical Consultant – HRSD (Employee Relations & Grievance Focus)
Location: Remote
Employment Type: Contract
Our client, a global tech organization, are hiring a ServiceNow Technical Consultant with skills in HRSD to join the team remotely on a contract basis. The successful candidate will play a key role in designing, configuring and implementing HRSD solutions that enhance the employee experience and streamline HR case management, investigations and compliance workflows related to employee relations.
Responsibilities
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Design, configure and customize ServiceNow HRSD solutions with a focus on Employee Relations, Investigations and Grievance processes.
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Translate business requirements into scalable and efficient ServiceNow solutions aligned with HR policies and compliance standards.
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Implement and optimize case management, document management, employee data security and workflow automation within the HRSD module.
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Develop and maintain HRSD scoped applications, flows, business rules, client scripts and integrations using ServiceNow Studio, Flow Designer and IntegrationHub.
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Integrate ServiceNow with third-party HR systems (e.g. Workday, SAP SuccessFactors or Oracle HCM) for seamless data exchange and case synchronization.
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Ensure data integrity, security and adherence to role-based access controls (RBAC), especially for sensitive ER/Grievance data.
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Work closely with HR Business Partners, Employee Relations specialists and Legal teams to understand grievance handling and investigation workflows.
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Partner with HRIS and IT teams to ensure end-to-end solution delivery and alignment with organizational goals.
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Conduct workshops, demos, and user training sessions to promote adoption and understanding of HRSD features.
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Identify opportunities for process improvement, automation and reporting enhancement in HRSD.
Skillset
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Minimum of 5 years of hands-on experience in ServiceNow development and configuration, with at least 2 years in HRSD.
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Strong expertise in HR Case Management, Employee Relations and Grievance processes.
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Experience implementing or supporting HRSD Employee Relations or Employee Relations Center of Excellence (COE).
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Proficiency with Flow Designer, IntegrationHub, Business Rules, UI Policies and Service Portal configuration.
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Experience integrating ServiceNow with HRIS systems such as Workday, SAP SuccessFactors or Oracle HCM.
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Understanding of data privacy, confidentiality and compliance standards related to employee relations.
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ServiceNow Certified System Administrator (CSA) required HRSD Implementation Specialist certification required.
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Excellent communication, stakeholder management and documentation skills.
Our client, a growing AI-driven startup, is hiring a Senior Backend Engineer to join the team in New York. The successful candidate will play a pivotal role in shaping both the product and platform, designing the APIs and infrastructure that power identity verification for millions of users.
Responsibilities
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Architect and develop high-performance APIs and backend services that power the company’s platform.
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Collaborate closely with product, design and frontend teams to deliver features from concept through production.
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Actively contribute to product vision, roadmap planning and key technical decisions.
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Take full ownership of major features and product areas, from initial design through deployment and iteration.
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Write production-grade Rust for secure systems handling highly sensitive data.
Skillset
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At least five years’ experience in Backend Software Engineering.
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Previous experience of designing scalable, secure architectures from the ground up.
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Knowledge of Rust, TypeScript, Postgres, Next.js / React, Pulumi, AWS and/or Vercel.
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Hands-on experience in KYC, identity verification or fraud prevention is a bonus.
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Background in cryptography or systems security is a plus.
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Strong interest and experience building large-scale systems in Rust.
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Experience operating at scale on AWS, with infrastructure-as-code tools.
Benefits
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Salary: $160,000?-?$230,000 DOE.
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Equity.
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Fully covered health, dental and vision insurance.
Our client, a growing AI-driven startup, is hiring a product-minded Senior Frontend Engineer to join the team in New York. The successful candidate will own the delivery of polished, high-quality user experiences, obsess over UI details and ensure the frontend platform remains scalable, maintainable and robust.
Responsibilities
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Take user-facing features from specification through development, deployment and iteration.
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Create seamless tools that make it easy for external developers to integrate with their platform.
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Improve CI/CD processes, release workflows and tooling for efficiency and reliability.
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Monitor frontend performance, optimize speed and provide actionable insights.
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Evolve and refine their component library to ensure consistency and scalability.
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Listen, analyze and translate user insights into meaningful product improvements.
Skillset
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Ability to own end-to-end delivery, prioritises outcomes, and balances speed with quality.
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Strong attention to detail on UI/UX and collaborate effectively with designers and teammates.
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Make thoughtful technical decisions without over-engineering.
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Experienced with CI/CD, release processes, performance optimisation, and observability.
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Leverages AI thoughtfully to accelerate development and improve quality while maintaining high engineering standards.
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Strong technical skills in Monorepo, React, TypeScript, Tailwind, React Query and/or Rust.
Benefits
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Salary: $170k- $220k DOE.
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Equity.
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Health, dental and vision insurance.
Our client, an AI-focused FinTech company, is hiring a Senior Backend Engineer to join their team in Manhattan, New York. The successful candidate will take the lead for core systems, from owning the overall architecture and building systems that are low-latency, resilient and cost-efficient.
Responsibilities
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Design, build and maintain backend services that are high-performance, resilient and easy to scale.
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Define service boundaries, data models and API contracts to enable independent team development.
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Set performance benchmarks and SLOs, designing systems for durability and graceful degradation under load.
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Lead technical design reviews and mentor engineers on best practices in code quality, testing, and operations.
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Take ownership of critical systems, including queue orchestration (Temporal), caching (Redis) and infrastructure automation.
Skillset
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Proven expertise building Node.js/TypeScript services.
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Experience with Go in production is a plus.
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Solid grasp of memory management, distributed systems, durable execution and edge computing.
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Hands-on experience with Temporal (or similar durable workflow systems) and Redis at scale.
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Comfortable deploying and operating services in modern cloud environments with strong observability practices.
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Familiarity with LLM integrations and their operational considerations is a plus.
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Strong communication and decision-making skills.
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Ability to make both high-level architecture and detailed code design decisions.
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Experience working with agentic or LLM-driven workflows is a bonus.
Benefits
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Salary: $150K–$200K
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Equity.
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Health, dental and vision insurance.
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401k with 3% automatic contribution.