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We’re looking for a Senior ServiceNow Developer with strong expertise in Customer Service Management (CSM) and/or Field Service Management (FSM) to lead and contribute to our client's digital transformation initiatives. This is a strategic role focused on designing, building, and optimizing impactful solutions on the ServiceNow platform.
What You'll Do:
- Lead the design and development of scalable ServiceNow solutions with a focus on CSM or FSM.
- Collaborate with architects, stakeholders, and cross-functional teams to gather requirements and translate business needs into technical solutions.
- Customize, configure, and extend the ServiceNow platform using best practices.
- Integrate ServiceNow with external systems via APIs, web services, and other technologies.
- Provide technical leadership, mentor junior developers, and ensure code quality and performance.
- Maintain documentation and ensure alignment with enterprise architecture standards.
Requirements:
- 3+ years of experience developing on the ServiceNow platform.
- Proven hands-on experience with ServiceNow CSM and/or FSM modules.
- Strong knowledge of ServiceNow scripting (Business Rules, Client Scripts, UI Policies, etc.).
- Experience with Flow Designer, IntegrationHub, and REST/SOAP integrations.
- Strong problem-solving skills, attention to detail, and a passion for user-centered design.
Preferred Qualifications:
- Certified Systems Administrator Cert
- Exposure to Agile/Scrum development processes.
- Familiarity with ITIL frameworks.
What They Offer:
- A dynamic and inclusive team environment.
- Challenging and rewarding work with room for growth.
- Flexible work arrangements.
- Training and certification support.
Staff/Principal Product Manager
Location: Remote
My client, a HealthTech org turning in & outpatients hospital journeys personalized, have served over XX million patients per year. With their patient engagement platform they have reached a point where they are looking to hire new
Staff/Principal Product Managers to help build out their portfolio with new and exciting products.
If you are excited by helping to build new customer centric solutions, generating huge impact to customers and company while helping people lead healthier lives through tech (like AI) read on.
What's in it for you?
- Shape and define new products across Point of Care or Ambulatory using tools like AI.
- New division to build out a new suite of products.
- Opportunity to make huge org impact and grow out the division over time
- Job security - joining an established org owned by a leading venture group
- Base Salary: 190-220k (DOE)
- Fully Remote working
What do you need to be successful?
- Youve been building products in healthtech that have added new revenue streams for the organization. The products have been customer centric where you've closely engaged with your end customer to solve their problems.
- Experienced in Patient care realm or Hospital Ops (Preferred)
- Ability to analyze market trends, understand customer processes, and translate these into actionable product strategies.
- Understand software engineering principles, including agile methodologies, continuous integration/continuous deployment (CI/CD), and product lifecycle management.
- Experienced with AI, machine learning, and other emerging technologies that can drive innovative product ideas
For more information apply or reach out to me at anthonyh@alldus.com
Our client, an exciting AI-driven company, are hiring a Software Engineer to join the team in New York. The successful candidate will take a lead role in designing and developing advanced human-AI interaction systems, offering a unique opportunity to influence how humans and AI collaborate efficiently at scale.
Responsibilities
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Build intuitive user interfaces and powerful backend systems that enable meaningful human oversight and continuous AI learning, ensuring their AI adapts seamlessly to human expectations.
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Develop intelligent feedback loops to improve AI output quality, reliability and security.
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Collaborate with product, research and leadership teams to translate human expertise into effective AI correction mechanisms.
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Implement robust backend infrastructure to support continuous AI model monitoring and adaptation.
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Optimize performance and reliability for enterprise-scale AI deployments.
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Ensure compliance with relevant regulatory and security standards.
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Participate in technical strategy discussions and contribute to shaping product direction.
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Mentor and collaborate with future team members as the company grows.
Skillset
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Previous experience working at leading tech organizations developing AI-driven products.
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Demonstrated success in deploying and managing Large Language Models or generative AI systems at scale.
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Familiarity with AI applications in regulated or high-security settings.
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Strong expertise in optimizing enterprise-level systems for reliability, scalability and performance.
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Understanding of compliance frameworks such as SOC 2, GDPR or equivalent standards.
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Previous startup experience, particularly within early-stage deep tech environments.
Salary: $160-$180k
Interested? Apply now in the link below.
Our client, a global tech company, is hiring a ServiceNow Technical Consultant to join their team on a contract basis. The successful candidate will bring strong technical expertise in Customer Service Management (CSM), and will be comfortable working in fast-paced, dynamic environments.
Responsibilities
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Implement and customize CSM capabilities including case types, Service Model Foundation and industry frameworks.
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Develop and enhance user interfaces using UI Builder and Mobile App Builder.
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Collaborate with stakeholders to gather requirements and translate them into effective ServiceNow configurations and workflows.
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Support integration with other systems and ensure alignment with industry best practices.
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Participate in technical design reviews, testing, and documentation.
Skillset
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Proven experience as a ServiceNow Technical Consultant, ideally in contract or project-based roles.
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Hands-on experience with Retail Service Management modules within ServiceNow.
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Strong knowledge of Customer Service Management (CSM): Case types, Service Model, Foundation and Industry framework.
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Proficiency in UI Builder and Mobile App Builder on the ServiceNow platform.
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Ability to work both independently and as part of a cross-functional team.
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Excellent problem-solving and communication skills.
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Experience working with ServiceNow Industry Solutions is a plus.
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ServiceNow certifications related to CSM, App Engine or industry-specific modules.
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Familiarity with NowCreate methodology is a bonus.
Job Title: Senior ServiceNow Technical Consultant (CSM Certified)
Location: Fully Remote (U.S. Only)
Employment Type: Contract-to-Hire or Permanent
Citizenship Requirement: U.S. Citizenship
Our client, an elite ServiceNow partner, are hiring a Senior ServiceNow Technical Consultant with proven experience implementing Public Sector Digital Services (PSDS) and a CSM (Customer Service Management) certification. This role is fully remote and offers flexibility with contract-to-hire or permanent placement, depending on your preference.
Responsibilities
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Lead and support end-to-end implementation of PSDS solutions in ServiceNow.
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Customize and configure ServiceNow CSM modules to meet client requirements.
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Collaborate with stakeholders to understand business needs and translate them into technical solutions.
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Ensure best practices in ServiceNow development, deployment and support.
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Provide ongoing enhancements, maintenance and support for existing implementations.
Skillset
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U.S. Citizenship.
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ServiceNow CSM Certification is required.
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Experience with PSDS implementations.
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6+ years of hands-on experience with ServiceNow development and configuration.
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Strong understanding of ServiceNow architecture and integration patterns.
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Excellent communication and documentation skills.
Our client, a rapidly growing Elite ServiceNow Partner in North America, is hiring a ServiceNow FSM Architect to join their team remotely in Canada. The successful candidate will collaborate closely with Program Managers and Developers to design and implement innovative ServiceNow solutions, assist clients in transitioning from legacy platforms, and create roadmaps for their digital transformation.
Responsibilities
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As the ServiceNow FSM Architect, you will take charge of the architectural design and development for ServiceNow implementations.
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Collaborate with cross-functional teams, including Program Managers and Developers.
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Evaluate client requirements and design tailored solutions to meet their business objectives.
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Lead the migration process for clients transitioning from legacy platforms to ServiceNow.
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Create comprehensive roadmaps for ServiceNow modules and functionalities.
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Mentor junior team members and promote a culture of innovation.
Skillset
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Demonstrated experience as a ServiceNow Architect.
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In-depth knowledge of ServiceNow design, implementation, and customization.
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Ability to effectively translate client requirements into actionable solutions.
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Experience with complex digital transformation projects is a plus.
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Strong communication and leadership abilities.
Interested? Send your resume to me at jonathan@alldus.com