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Our client, a global telecommunications company, are hiring a Dynamics 365 Developer with experience in Customer Insights and Marketing to join their team on a contract basis. The successful candidate will work closely with solution architects, business analysts and Microsoft partners to consolidate multiple marketing and customer engagement tools into a unified Microsoft Dynamics 365 Customer Insights platform.


Responsibilities

• Design, develop and implement solutions within Dynamics 365 Customer Insights (Data & Journeys) and Dynamics 365 Marketing.

• Build and manage data ingestion pipelines, customer segments and journey automations to deliver unified customer profiles and personalised marketing campaigns.

• Collaborate with the Solution Architect to translate functional designs and roadmaps into scalable, maintainable technical solutions.

• Develop and maintain integrations between Dynamics 365, Power Platform components, and external marketing or data systems.

• Configure and extend Dynamics 365 entities, plugins and Power Automate workflows to enhance functionality.

• Support performance tuning, data quality initiatives and platform optimisation activities.

• Contribute to documentation, testing and deployment processes to ensure efficient and reliable solution delivery.

Skillset

• Demonstrated experience developing solutions within Dynamics 365 Customer Insights and/or Dynamics 365 Marketing.

• Strong understanding of Power Platform components, including Power Automate, Power Apps and Dataverse.

• Hands-on experience with data modelling, transformation and integration using tools such as Azure Data Factory, Synapse or similar technologies.

• Proven ability to design, implement and optimize customer segments, journeys and triggers for marketing automation.

• Solid knowledge of API integrations and custom connectors within the Dynamics 365 and Power Platform ecosystem.

• Familiarity with marketing technology stacks and CRM data flows.

• Strong analytical and problem-solving skills, with keen attention to detail and a collaborative working style.

• Microsoft certifications in Dynamics 365 or Power Platform are a plus.

ServiceNow ITOM Technical Consultant
Location: Remote (CET + 2 time zone)
Contract Duration: 3 Months (with potential extension)
Start Date: ASAP


Our client, a leading Banking organization, are hiring an experienced ServiceNow ITOM Technical Consultant to join their team on a 3-month remote contract. The successful  candidate will be responsible for working closely with technical teams, stakeholders and ServiceNow platform owners to design, configure and implement ITOM capabilities, ensuring alignment with best practices and business goals.


Responsibilities

• Implement, configure and customize the ServiceNow ITOM suite, including Discovery and Service Mapping, Event Management, Cloud Management / Orchestration and Operational Intelligence.
• Integrate ITOM with other ServiceNow modules such as ITSM, ITAM and CMDB.
• Develop and maintain Discovery patterns, probes and sensors.
• Ensure CMDB data integrity and normalization.
• Troubleshoot technical issues and provide subject matter expertise on ITOM capabilities.
• Collaborate with ServiceNow architects, developers and client stakeholders to translate business needs into technical solutions.
• Deliver documentation, configuration guides and operational handover materials.

Skillset

• At least 3 years of hands-on ServiceNow ITOM implementation experience.
• Strong technical background in ServiceNow Discovery, Service Mapping and Event Management.
• ServiceNow certifications such as Certified Implementation Specialist – ITOM and/or ServiceNow System Administrator are a bonus.
• Proven experience with CMDB data modeling, reconciliation and maintenance.
• Familiarity with cloud and infrastructure environments (AWS, Azure, VMware).
• Scripting experience using JavaScript, PowerShell or Python.
• Excellent troubleshooting, communication and stakeholder management skills.

Our client, a leading IT Services and Consulting firm, are hiring an experienced ServiceNow Business Process Consultant to join the team on a contract basis in Illinois. Focusing on Hardware Asset Management (HAM) and Software Asset Management (SAM), the successful candidate will lead discovery sessions, design and implement ITAM processes and guide clients in adopting best practices that deliver measurable business value.


Responsibilities

• Facilitate client workshops and discovery sessions to gather requirements, map processes and uncover opportunities for optimization.

• Design and deliver ServiceNow HAM and SAM solutions that align with client objectives and industry-leading ITAM best practices.

• Convert business needs into detailed functional designs and user stories for technical implementation teams.

• Provide expert advice on software licensing, compliance and asset optimization strategies.

• Integrate ITAM processes seamlessly with ITSM, CMDB, Discovery, Procurement and other ServiceNow modules.

• Oversee training, testing and post-implementation support to ensure successful user adoption and long-term value.

• Serve as a trusted strategic advisor, guiding clients on the ServiceNow roadmap and platform capabilities to support future growth.

Skillset

• Minimum of 5 years of hands-on experience with ServiceNow, including at least 3 years focused on ITAM (HAM/SAM) implementations.

• Proven track record in business process consulting, functional design or ServiceNow solution delivery.

• Solid understanding of CMDB, Discovery and Lifecycle Management principles.

• Practical experience configuring and deploying SAM Pro and HAM Pro modules.

• Deep knowledge of software licensing models and hardware asset management processes.

• ServiceNow certifications such as CSA, CIS–HAM, CIS–SAM or CIS–ITAM is a bonus.

• Experience working within a ServiceNow partner or consulting environment is a plus.

• Exceptional communication, presentation and stakeholder management skills.

• Self-motivated and adaptable, with the ability to manage multiple client-facing projects simultaneously.

ServiceNow CSM Business Process Consultant
Location: Remote (US-based only)
Contract Length: 6 Months


Our client, an elite ServiceNow Partner, is hiring an experienced ServiceNow CSM Business Process Consultant to join their team. The successful candidate will support a major CSM implementation project which will involve working closely with business and IT stakeholders to analyze requirements, design process-driven solutions and optimize workflows on the ServiceNow platform.


Responsibilities

• Partner with business and IT stakeholders to define requirements and translate them into ServiceNow CSM solutions.
• Drive process improvements and ensure alignment with industry best practices.
• Document workflows, business rules and functional requirements.
• Act as a trusted advisor to clients throughout the implementation lifecycle.

Skillset

• ServiceNow certifications: CSA, CIS CSM.
• Proven experience delivering ServiceNow CSM process design and consulting.
• Excellent communication and stakeholder engagement skills.

ServiceNow CSM Technical Consultant
Location: Remote (US-based only)
Contract Length: 6 Months


Our client, an elite ServiceNow Partner, is hiring an experienced ServiceNow CSM Technical Consultant to join their team. The successful candidate will configure and implement solutions within the ServiceNow platform, responsible for the technical development, integrations and ensuring the platform performance meets client needs.


Responsibilities

• Configure and customize ServiceNow CSM applications.
• Develop workflows, UI policies, scripts and integrations.
• Ensure platform performance, security and scalability.
• Collaborate with process consultants and architects to deliver robust solutions.

Skillset

• ServiceNow certifications: CAD, CSA, CIS CSM.
• Strong experience with ServiceNow CSM development and configuration.
• Hands-on knowledge of integrations and scripting within ServiceNow.
• Ability to troubleshoot technical issues quickly and effectively.