SecOps Business Process Consultant

We are recruiting for a ServiceNow Business Process Consultant (SecOps) in collaboration with an Elite ServiceNow Partner. This is a full-time remote position, and the role is responsible for solving problems, exemplifying your ability to build processes and making life easier for your clients!

The Business Process Consultant will:

• Have a background in owning portfolio management process.
• Lead process definition, reengineering, improvement, and analysis sessions to identify solutions that are repeatable and efficient.
• Develop required documentation such as process design documents.
• Prepare and lead process discovery and requirement workshops.
• Document and communicate functional design and process requirements.
• Provide thought leadership and collaborate with internal ServiceNow Solutions teams.
• Identify areas of process and/or platform improvement to improve sustainability and increase adoption rates.
• Verify that processes related to our deliverables are both complete and consistent as well as being of highquality, and importantly delivering additional value.
• Demonstrate a high level of expertise and bestpractice within ServiceNow.
• Security Incident Response
• Vulnerability Remediation
• Threat intelligence
• VRM

Requirements:

• 4+ years working with the ServiceNow Platform, ideally as a platform owner/manager.
• ServiceNow CSA preferred.
• Bachelor’s degree or equivalent practical experience.
• Strong communication skills with proven track record of facilitation skills.
• Understanding of Security and/or GRC technologies.