SecOps Business Process Consultant

Added: 4/26/2021

REF: 9366

Contract: Permanent

Location: United States, United States

We are recruiting for a ServiceNow Business Process Consultant (SecOps) in collaboration with an Elite ServiceNow Partner. This is a full-time remote position, and the role is responsible for solving problems, exemplifying your ability to build processes and making life easier for your clients!

The Business Process Consultant will:

  • Have a background in owning portfolio management process.
  • Lead process definition, reengineering, improvement, and analysis sessions to identify solutions that are repeatable and efficient.
  • Develop required documentation such as process design documents.
  • Prepare and lead process discovery and requirement workshops.
  • Document and communicate functional design and process requirements.
  • Provide thought leadership and collaborate with internal ServiceNow Solutions teams.
  • Identify areas of process and/or platform improvement to improve sustainability and increase adoption rates.
  • Verify that processes related to our deliverables are both complete and consistent as well as being of highquality, and importantly delivering additional value.
  • Demonstrate a high level of expertise and bestpractice within ServiceNow.
  • Security Incident Response
  • Vulnerability Remediation
  • Threat intelligence
  • VRM


  • 4+ years working with the ServiceNow Platform, ideally as a platform owner/manager.
  • ServiceNow CSA preferred.
  • Bachelor’s degree or equivalent practical experience.
  • Strong communication skills with proven track record of facilitation skills.
  • Understanding of Security and/or GRC technologies.

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